# Falcon — user reviews

> 23 indexed App Store user reviews of Falcon by Falcon Ride WLL, rated 2.41/5 from 59 ratings.

- Source: https://appshunter.io/ios/app/falcon/id1502359881/reviews
- App overview in markdown: https://appshunter.io/ios/app/falcon/id1502359881.md
- Rating breakdown: 5★ 19 · 4★ 2 · 3★ 0 · 2★ 1 · 1★ 37

## Newest reviews (12 of 23)

### 1/5 — APP DOESNT WORK

*2021-09-13, version 3.3*

the app isn’t even working. ive tried installing and reinstalling a million times it just doesn’t even work.

### 1/5 — App Won’t Open

*2021-09-06, version 3.3*

The concept is good, but in practice it’s difficult as I cannot get the app to open. it buffers and shuts down.

### 1/5 — Hopeless app

*2021-07-20, version 3.3*

Hopeless
Reinstalled multiple times and not working 
Texted help line and no answer
Shame as would use these scooters a lot if I could

### 1/5 — Soo bad

*2021-06-22, version 3.3*

This company is so bad i will never use it again

### 1/5 — Doesn’t scan properly

*2021-02-05, version 2.6*

I’ve tried scanning various IDs from Qatar abs the U.S. more than 20x and it never works. Couldn’t find any social media accounts to complain to or troubleshoot.

### 1/5 — Contacting is bad

*2021-01-22, version 2.6*

I can’t contact someone from falcon to help me chatting is not enough and chatting is also unavailable for me.

### 1/5 — Bad experience

*2020-12-28, version 2.3*

App crashes very much and loading is very very slow

### 1/5 — Its very bad app

*2020-12-21, version 2.2*

.

### 1/5 — Not working

*2020-12-16, version 2.1*

I went to every tower in the pearl to try to ride one of these scooters and they all didn’t work

### 1/5 — Awful experience

*2020-12-11, version 2.0*

The app looks ok but you hardly get a scooter working, connectivity of scooters SIMs is very poor, geofencing is having real problems with the app displaying cannot ride scooters in this area (A ride area). Overall very bad and poor service experience.

### 1/5 — Bugs galore

*2020-12-09, version 2.0*

The app isn’t too responsive and has too many bugs to use.

### 1/5 — Not receiving the OTP

*2020-12-09, version 2.0*

We are not receiving the otp despite multiple attempts and cannot use the app

## Most critical reviews (10 lowest-rated)

### 1/5 — not working and not helpful support

*2023-02-15, version 4.6*

can’t even add money to wallet’

### 1/5 — Just walk. It’ll be faster.

*2023-02-14, version 4.6*

Couldn’t even register.

### 1/5 — Worst E scooter app

*2022-12-07, version 4.5*

I tried my best I went to the website and I’ve tried that I cannot even sign up whatever email I’m using. I’ve tried more than 4 emails. Keep asking to call the support because not exist in the user base!

### 1/5 — App Doesn’t Run

*2022-09-19, version 4.2*

App doesn’t even run ever since the iOS 16 update. What the helll!!

### 1/5 — Bad experience

*2022-07-05, version 4.1*

Typical Karwa careless app. No payment accepted even if I add my Mastercard . Tried many times . 
I will delete the app now . Very bad experience for one week trying.

### 1/5 — App is super slow. Taking very long time to connect. Please fix the issues

*2022-05-06, version 4.0*

App is super slow. Taking very long time to connect. Please fix the issues

### 1/5 — unhappy user

*2022-05-05, version 4.0*

outrageous daily rate

### 1/5 — Sohai app no send otp

*2021-12-05, version 3.3*

Diu, wait liao 1 thousands year also no send otp!!!

### 1/5 — Application won’t open

*2021-11-21, version 3.3*

The application isn’t working and it says i should update the app however there’s no update on the App Store?!

### 1/5 — No otp

*2021-09-24, version 3.3*

Walaaoooo weh, why no send me OTP code? Need to press thousand meh

## Most praised reviews (1 highest-rated)

### 2/5 — Sometimes scooters just stop working during ride

*2022-03-04, version 3.3*

I use the scooters in education city about 3-5 times a week. 

1. Many times the scooter just stops working while I’m in the middle of the road, and the app doesn’t say anything! 

2. Some scooters also go at 15km/h while others go at 20km/h. Very frustrating.

3. There is no way during the ride to report a problem, only after I pay. And even when I try to report the problem, the option is not listed. When I try to submit an ‘other’ entry box, the app freezes and crashes. No way to get my money back either.

I give 2 stars cause it still works normally 80% of the time.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-14.*