# FallCall Detect — Smart Fall and Crash Detection

> Smart fall and crash detection with 24/7 emergency monitoring for seniors. (iPhone/iPad app by FallCall Solutions.)

- Source: https://appshunter.io/ios/app/fallcall-detect/id1547299584 (this page in markdown: same URL + `.md`)
- Developer: [FallCall Solutions](https://appshunter.io/developer/1050773398)
- Category: Health & Fitness, Medical
- Price: Free with in-app purchases
- Rating: 4.40/5 from 343 App Store ratings · 11 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.7 · 98 MB
- Languages: American English
- Released: 2021-01-31
- Data updated: 2026-08-20
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/fallcall-detect/id1547299584/reviews.md

## What is FallCall Detect?

Today’s older adults are more active & independent than ever. Unfortunately, falls & motor vehicle crashes continue to disrupt the best years of their lives. 

FallCall Solutions has radically changed safety tech through non-stigmatizing, affordable innovation.

Welcome to the world's most comprehensive safety app: FallCall Detect!

24/7 Emergency Monitoring
US call center with trained emergency medical dispatchers providing customer service & emergency help.

Smart Fall Detection
Not every fall needs medical help. Backed by research, FallCall's "Smart" fall detection for Apple Watch can differentiate fall severity. Detected high-impact, standing falls will notify FallCall’s 24/7 monitoring services & caregivers while sending emergency services if needed.* Detected low-impact, sitting falls will notify a user’s caregroup only.**

4G LTE Cellular Medical Alert
With fall detection & two-way voice built in, notify emergency dispatchers & caregivers when help is needed. Available at FallCall.com.

Pair with Kwikset® Halo locks
Reduce emergency entry delays & eliminate the fear of EMS "breaking down the door." FallCall will unlock your Kwikset lock with ambulance dispatch.

Apple® Crash Detection (iPhone 14 & later)
First app in the world to integrate Apple Crash Detection into a 24/7 monitoring center.**

Connected Pendant Compatible
Add a Trelawear jewelry pendant(Trelawear.com) or FallCall Pendant with fall detection(FallCall.com) to remotely activate app within 100+ feet.*

FallCall Wristband
Discreet safety on your wrist. Change bands to match your style.

Other Features:
•16+ hours of fall detection on latest Apple Watch(results may vary)
•Adjust fall sensitivity
•Siri® activated Help Calls
•Elders may pair 5 caregivers
•Caregivers may pair 2 Elders
•Integrates with Health App
•Elder location & heart rate relayed to Caregivers during Help Calls***
•Elder Apple Watch & cellular medical alert battery levels sent to caregivers
•Works over cellular/Wi-fi/Bluetooth® for equipped Apple Watch & iPhone devices

Subscription 24/7 Monitoring Service:
•Staffed by trained Emergency Medical Dispatchers
•When a Help Call is triggered, our dispatchers will call you and/or your caregroup
•Real-time text updates sent to caregroup members during an event
•PSAP(Public Service Answering Point) technology
•Monthly subscription half the cost of most medical alerts ($17.99/mo)

Connected Pendant/Wristband subscriptions: 
1) Caregroup ONLY Help Calls ($9.99/mo) 
2) Caregroup + 24/7 Monitor Help Calls ($19.99/mo)

Subscription details:
Your Subscription Service starts when it is activated through the FallCall Detect App. Service will remain in effect for a minimum of one (1) month from the date of activation after which it may be terminated by either you or FallCall Solutions for any reason. Subscriptions will automatically renew unless canceled within 24-hours before the end of the current period. You can cancel anytime with your App Store account settings. Any unused portion of a free trial will be forfeited if you purchase a subscription.
For more information, See "Terms of Service" for details: https://www.fallcall.com/Docs/FallCallDetect-Terms-and-Conditions

*Subscription required. 

**Fall detection will not detect all falls and will not always accurately differentiate between high vs. low impact falls. Crash detection does not detect all crashes 

***As with all location-based services, it may not always be possible to determine your location. Multi-level buildings, parking garages, & even dense urban areas can make it difficult for satellites & cell phone towers to locate your exact location. 

FallCall Detect is not a replacement for 9-1-1. If 9-1-1 is necessary, FallCall Solutions recommends calling 9-1-1 directly.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by FallCall Solutions is under license. Other trademarks and trade names are those of their respective owners.

## Key features

- 24/7 Emergency Monitoring
- Smart Fall Detection (differentiates severity)
- Apple Crash Detection Integration
- 4G LTE Cellular Medical Alert
- Kwikset Halo Lock Integration
- Connected Pendant/Wristband Compatibility
- Elder Location & Heart Rate Relay

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Central Monitor Subscription | $17.99 | per month |
| Trelawear Monitor Subscription | $19.99 | per month |
| Trelawear CareGrp Subscription | $9.99 | per month |
| Central Monitor Subscription | $89.99 | per 6 months |
| Trelawear CareGrp Subscription | $49.99 | per 6 months |
| Two Pendants CG Only-1 month | $14.99 | per month |
| Two Pendants + Monitor-6 month | $124.99 | per 6 months |
| Two Pendants CG Only-6 months | $74.99 | per 6 months |
| QVC 6 Month Monitor (w/Trial) | $119.00 | per 6 months |
| FC Wristband Monitor Subscription | $19.99 | per month |
| Two Pendants + Monitor | $24.99 | per month |
| Trelawear Monitor Subscription | $119.00 | per 6 months |
| Pendant Monitor Subscription | $99.99 | per 6 months |
| Pendant CareGrp Subscription | $49.99 | per 6 months |
| Pendant CareGrp Subscription | $9.99 | per month |
| Pendant Monitor Subscription | $19.99 | per month |


## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/fallcall-detect/id1547299584/reviews.md

### 4/5 — Request for an update

*2026-06-08, version 5.2*

Love the app so far. It’s simple and easy to use. But I would like to request that the on/off switch to turn fall detection on on the watch be moved away from the “help” button.  My father in law turned it off on accident and we didn’t even know it until I checked his watch. So we wouldn’t have been notified if he fell.

### 5/5 — Excellent customer service

*2025-07-28, version 4.2*

Had some trouble getting my watch to recognize the app and emailed customer service. Got a very quick reply and they worked with me to get everything set up. My daughter was emailing as well and they even recognized that she was emailing about my issue and told her they were in the process of helping me. I was very impressed!!

### 1/5 — Doesn’t work

*2024-10-17, version 3.8*

I fell twice now with my phone in my pocket. It did nothing each time. My wife was paired with me and she received no notifications.

### 3/5 — Fall detection

*2024-09-18, version 3.5*

Fall detection - why does the fall detection always asked me to be turned on shouldn’t it be turned on all the time?

### 4/5 — Running falldetect

*2024-01-28, version 3.1.1*

Falldetect shuts off around 60 seconds after being started.. how do I keep running when needed?

### 2/5 — Problem

*2023-06-21, version 2.9*

App doesn’t work as it should. I have trouble logging in and adding info, but the worst part is that it is too sensitive. I place my phone down gently and it goes off.  

I will delete the app soon  if corrections aren’t made

### 1/5 — Doesn’t work

*2023-02-25, version 2.7*

It doesn’t work.

### 5/5 — User experience and customer service

*2022-08-01, version 2.4*

Very well thought out app.  
Great solution to replace single button alert devices.
This Apple watch app greatly increases compliance, compared to dedicated medical alert devices.
Newest version make it more user friendly.
Service has been outstanding. Calls and emails answered same day. Some not so intuitive nuances are in place because of apple programming requirements with well programmed work arounds. 
As a physician with elderly parents this medical alert solution should be strongly considered.

### 1/5 — Not working

*2022-07-14, version 2.3*

I can’t get it to pair with my caregiver. What am I doing wrong.  This is a Apple phone

### 1/5 — Has to be turned back on EVERY DAY

*2022-02-20, version 1.9.2*

Because of some kind of Apple restriction this stupid app requires that the elder person turns it back on every day. What old person is going to remember to turn on their ball detection every single day. How stupid

## Frequently asked questions about FallCall Detect

### What does FallCall Detect do?

FallCall Detect is a comprehensive safety app designed for older adults. It offers 24/7 emergency monitoring, smart fall detection that differentiates fall severity, and integrates with Apple's crash detection for iPhones. It also provides features like cellular medical alerts and the ability to unlock smart locks for emergency services.

### How does the smart fall detection work?

The app's 'Smart' fall detection for Apple Watch is backed by research to differentiate fall severity. High-impact falls can trigger notifications to monitoring services and caregivers, and can dispatch emergency services if needed. Lower-impact falls, like sitting falls, will notify the user's caregroup only.

### What are the subscription costs?

There are multiple subscription options. The 24/7 Monitoring Service is $17.99/month. Connected Pendant/Wristband subscriptions include a 'Caregroup ONLY Help Calls' option for $9.99/month and a 'Caregroup + 24/7 Monitor Help Calls' option for $19.99/month.

### What devices is FallCall Detect compatible with?

The app is designed to work with Apple Watch for fall detection and iPhone 14 and later for crash detection. It also supports compatible Kwikset Halo locks and Trelawear or FallCall brand pendants. It functions over cellular, Wi-Fi, and Bluetooth for equipped Apple Watch and iPhone devices.

### How can caregivers stay informed?

Caregivers can be paired with elders to receive notifications during help calls. During an event, caregivers receive real-time text updates. They can also see the elder's location, heart rate, and battery levels for their Apple Watch and cellular medical alert device.

## Version history (last 5 releases)

### 5.2 — 2026-02-06

•4G LTE Cellular Medical Alert support for monitoring & caregiver notifications
•FallCall Wristband enhanced controls
•FallCall Pendant fall detection on/off toggle

### 5.1 — 2025-12-15

•FallCall Wristband compatible: discreet safety on your wrist with bands that match your style. 
•FallCall Enterprise compatible: safety for entire communities.

### 5.0 — 2025-09-22

•Exclusive Trelawear Offer for QVC Customers
•Ranix AI-Powered Bed Departure Radar Connectivity
•Optimized for iOS 26 and WatchOS 26

### 4.2 — 2025-07-22

•Improvements to Trelawear connectivity
•Dynamic text updates

### 4.1 — 2025-06-03

•Support for new Trelawear firmware upgrades
•Improved location services for Australia
•Bug Fixes

## Apps similar to FallCall Detect

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| [BoundaryCare Watch-Based GPS](https://appshunter.io/ios/app/boundarycare-watch-based-gps/id1474130809) | 4.1 (104) | Free | Health & Fitness |
| [Medical Alert Connect](https://appshunter.io/ios/app/medical-alert-connect/id1458353136) | — | Free | Health & Fitness |
| [Fall Alert – My Medic Watch](https://appshunter.io/ios/app/fall-alert-my-medic-watch/id1355984353) | 2.5 (11) | Free | Health & Fitness |
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## More apps by FallCall Solutions

- [ElderCheck Now](https://appshunter.io/ios/app/eldercheck-now/id1050773399)
- [FallCall Lite](https://appshunter.io/ios/app/fallcall-lite/id1343369666)

All apps by FallCall Solutions: https://appshunter.io/developer/1050773398

## Related topics

[fall detection](https://appshunter.io/ios/topics/fall-detection) · [senior safety phone](https://appshunter.io/ios/topics/senior-safety-phone) · [apps for fall detection and response](https://appshunter.io/ios/topics/apps-for-fall-detection-and-response) · [3m fall protection](https://appshunter.io/ios/topics/3m-fall-protection) · [crash detection](https://appshunter.io/ios/topics/crash-detection) · [emergency medical alert](https://appshunter.io/ios/topics/emergency-medical-alert)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*