# FallCall Detect — user reviews

> 11 indexed App Store user reviews of FallCall Detect by FallCall Solutions, rated 4.40/5 from 343 ratings.

- Source: https://appshunter.io/ios/app/fallcall-detect/id1547299584/reviews
- App overview in markdown: https://appshunter.io/ios/app/fallcall-detect/id1547299584.md
- Rating breakdown: 5★ 253 · 4★ 38 · 3★ 19 · 2★ 12 · 1★ 21

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work

*2024-10-17, version 3.8*

I fell twice now with my phone in my pocket. It did nothing each time. My wife was paired with me and she received no notifications.

### 1/5 — Doesn’t work

*2023-02-25, version 2.7*

It doesn’t work.

### 1/5 — Not working

*2022-07-14, version 2.3*

I can’t get it to pair with my caregiver. What am I doing wrong.  This is a Apple phone

### 1/5 — Has to be turned back on EVERY DAY

*2022-02-20, version 1.9.2*

Because of some kind of Apple restriction this stupid app requires that the elder person turns it back on every day. What old person is going to remember to turn on their ball detection every single day. How stupid

### 2/5 — Problem

*2023-06-21, version 2.9*

App doesn’t work as it should. I have trouble logging in and adding info, but the worst part is that it is too sensitive. I place my phone down gently and it goes off.  

I will delete the app soon  if corrections aren’t made

### 3/5 — Fall detection

*2024-09-18, version 3.5*

Fall detection - why does the fall detection always asked me to be turned on shouldn’t it be turned on all the time?

### 4/5 — Request for an update

*2026-06-08, version 5.2*

Love the app so far. It’s simple and easy to use. But I would like to request that the on/off switch to turn fall detection on on the watch be moved away from the “help” button.  My father in law turned it off on accident and we didn’t even know it until I checked his watch. So we wouldn’t have been notified if he fell.

### 4/5 — Running falldetect

*2024-01-28, version 3.1.1*

Falldetect shuts off around 60 seconds after being started.. how do I keep running when needed?

### 5/5 — Excellent customer service

*2025-07-28, version 4.2*

Had some trouble getting my watch to recognize the app and emailed customer service. Got a very quick reply and they worked with me to get everything set up. My daughter was emailing as well and they even recognized that she was emailing about my issue and told her they were in the process of helping me. I was very impressed!!

### 5/5 — User experience and customer service

*2022-08-01, version 2.4*

Very well thought out app.  
Great solution to replace single button alert devices.
This Apple watch app greatly increases compliance, compared to dedicated medical alert devices.
Newest version make it more user friendly.
Service has been outstanding. Calls and emails answered same day. Some not so intuitive nuances are in place because of apple programming requirements with well programmed work arounds. 
As a physician with elderly parents this medical alert solution should be strongly considered.

## Most praised reviews (1 highest-rated)

### 5/5 — Detects high versus low - contacts right people

*2021-03-11, version 1.4*

Offers simple interface with voice commands. Biggest advantage over other fall detection apps is that it identifies the type of fall and contacts the right type of help. If a low impact fall is detected and emergency support is not needed, it communicates the fall to caregivers/family members who can check on the user. If a high impact fall is detected it contacts the central emergency monitoring service (if you pay and activate it) and the caregiver — you don’t have to worry about an ambulance showing up if it’s not needed.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*