# Fallen Beauty: Merge & Story — user reviews > 71 indexed App Store user reviews of Fallen Beauty by KINETIC ENERGY WIRELESS(HONG KONG)LIMITED, rated 4.80/5 from 2,606 ratings. - Source: https://appshunter.io/ios/app/fallen-beauty-merge-and-story/id6758072393/reviews - App overview in markdown: https://appshunter.io/ios/app/fallen-beauty-merge-and-story/id6758072393.md - Rating breakdown: 5★ 2,269 · 4★ 259 · 3★ 27 · 2★ 13 · 1★ 38 ## Newest reviews (13 of 71) ### 3/5 — 私だけ？ *2026-08-08* 音楽フェスティバルの画面がバグってます。 **Developer response:** こんにちは！以前は快適なゲーム体験をご提供できず、大変申し訳ございませんでした。最新バージョンでは、ゲームのパフォーマンスを全面的に最適化いたしました。ぜひストアにて最新バージョンへアップデートしていただき、違いをご体感ください！もしアップデート後も引き続き問題が発生する場合は、いつでもカスタマーサポートまでご連絡ください。皆様の忍耐とご支援に心より感謝申し上げます！ ### 3/5 — Эххх *2026-08-08* На 27 уровне игра зависла, просто чёрный экран ничего не нажимается 🤷‍♂️ **Developer response:** Спасибо, что связались с нами! Нестабильное интернет-соединение может привести к возникновению этой проблемы. Рекомендуем несколько раз перезапустить приложение или сменить сеть, чтобы попробовать решить проблему. Если после устранения проблемы вы обнаружите потерю прогресса, пожалуйста, обратитесь в службу поддержки в игре, и мы обязательно поможем вам. Спасибо за ваше терпение и поддержку! ### 3/5 — Ошибка *2026-08-06* Не приходят компенсации, все перепробовала , уже пять раз отправляли и ничего 😵‍💫 **Developer response:** Приносим извинения за испорченное впечатление! Для нас очень важно решить эту проблему. Пожалуйста, напишите в нашу поддержку прямо в игре и поделитесь деталями. Мы всё проверим и постараемся помочь в кратчайшие сроки. Благодарим за ваше понимание и терпение! ### 2/5 — Slow game! *2026-08-05* Merge FOREVER & Story This game makes you merge three hundred things before you actually get what you need. It starts out cute and all that, but as it progresses…like how many lipsticks do I need to merge?!??? The character is standing there all pretty but you have to merge forever before you can do anything. Which…storyline, awful! **Developer response:** Thank you for sharing your feedback. We’re sorry that the game pace and story experience did not meet your expectations. We understand that the balance between merging and progressing through the story is important for an enjoyable experience. We will share your suggestions with our team for further evaluation and improvements. Thank you for helping us make the game better! ### 3/5 — 오류 *2026-08-05* 3,300원 결제는 일주일째 안되는데 왜그러는거죠?? 이벤트 시작조차못하는중… **Developer response:** 불편을 드려 정말 죄송합니다! 저희는 이 문제를 매우 중요하게 생각하고 있습니다. 빠른 해결을 위해 게임 내 고객센터로 자세한 내용을 보내주세요. 확인 후 최대한 신속하게 도움을 드리겠습니다. 기다려 주셔서 감사합니다! ### 2/5 — Jogo não cumpre o que promete. *2026-08-04* os Puzzles são legais mas o jogo não cumpre com o que promete nos anúncios! um clássico 😒, nos anúncios você escolhe o estilo da personagem e etc sendo realmente atrativo… já no jogo é TOTALMENTE diferente, são vários puzzles, até são legais mas nada atrativo como no anuncio! minha avaliação de 2 estrelas vai somente pelo fato do jogo não apresentar anúncios! essa parte é maravilhosa. **Developer response:** Obrigado por compartilhar seu feedback! Ficamos felizes em saber que você gostou dos puzzles e da ausência de anúncios invasivos. Sentimos muito que a experiência no jogo não tenha correspondido às suas expectativas em relação ao anúncio. Alguns recursos dos anúncios serão desbloqueados gradualmente conforme você joga. Fique à vontade para nos dizer quais roupas ou funções deseja ver! Obrigado por nos dar a oportunidade de melhorar! ### 4/5 — Melhoria *2026-07-30* Só queria colocar oque não usa mais no armazém e não consigo, deveria ser mais claro como colocar **Developer response:** Agradecemos pela sua valiosa sugestão! Basta arrastar o item até o ícone no canto inferior esquerdo e ele será salvo automaticamente, mas você precisa deixar espaço suficiente. Valorizamos muito a opinião dos nossos jogadores. Seu feedback foi encaminhado para nossa equipe de desenvolvimento para avaliação e melhorias. Se tiver mais ideias, fique à vontade para entrar em contato conosco a qualquer momento. Bom jogo! ### 2/5 — Виснет *2026-07-28* Игра постоянно зависает, очень напрягает. Удаляю… **Developer response:** Приносим извинения за испорченное впечатление! Для нас очень важно решить эту проблему. Пожалуйста, напишите в нашу поддержку прямо в игре и поделитесь деталями. Мы всё проверим и постараемся помочь в кратчайшие сроки. Благодарим за ваше понимание и терпение! ### 2/5 — Horrível, você vai perder seu tempo e paciência *2026-07-26* Não baixe **Developer response:** Sentimos muito que sua experiência tenha sido ruim! Nosso objetivo é criar um jogo divertido e relaxante. Entendemos sua frustração e, se puder nos contar o que esgotou sua paciência, adoraríamos ouvir para podermos melhorar. Esperamos que você possa nos dar uma segunda chance! ### 2/5 — Черный экран *2026-07-24* Не могу собрать образ, просто черный экран, решите проблему пожалуйста!! **Developer response:** Здравствуйте! Нам очень жаль, что вы столкнулись с проблемой черного экрана при выборе образа. Чтобы мы могли быстрее всё исправить, пожалуйста, свяжитесь с нами через [Настройки > Поддержка] в игре и укажите модель вашего устройства. Наша команда уже работает над решением! ### 3/5 — 보상안줌 *2026-07-23* 이벤트 어려움 난이도로 10개 다 만들어서 클리어했는데 갑자기 렉걸리더니 보상안주고 종료됬어요…. **Developer response:** 안녕하세요. 많이 당황하고 속상하셨을 그 마음 저희도 충분히 이해합니다. 불편을 드려 정말 죄송합니다! 게임 내 [설정 > 고객센터]를 통해 문의를 남겨주시면, 담당 팀에서 고객님의 플레이 진행도를 꼼꼼히 확인하여 원활한 해결을 도와드리겠습니다. 꼭 연락 부탁드립니다! ### 4/5 — Good game *2026-07-20* It’s a good game but I think you should have more options on the outfits hair makeup ect because we only have two or no options! I think we should be able to choose the makeup as it might not have the same vibe as the fit and hair! I hope this helps have a good life bye! **Developer response:** Hi! Thanks for the love! We totally agree that having more options for outfits, hair, and customizable makeup to match the perfect vibe would make it even better. Your feedback is incredibly helpful, and we’ll definitely share it with our devs for future updates. Thanks again for helping us improve, and have a wonderful life too! ### 4/5 — Too many money requests for me *2026-07-19* I like the game and the story. Graphics are pretty good. I do not like the frequent ads to spend Money to advance in the game. Not a deal breaker, just annoying **Developer response:** Hi! We're thrilled you enjoy the story and graphics! Apologies for the frequent pop-ups. Spending money is always optional, but we understand frequent prompts can disrupt gameplay. We value your feedback and will pass it to the team to see if we can make these prompts less intrusive. We appreciate your patience and support! ## Most critical reviews (10 lowest-rated) ### 1/5 — Chato demais *2026-08-05* Péssimo jogo! Demorado! Chato! **Developer response:** Obrigado por compartilhar seu feedback. Lamentamos saber que você teve uma experiência negativa com nosso jogo. Para melhorarmos ainda mais a experiência de jogo, você poderia compartilhar mais detalhes sobre os problemas encontrados ou alguma sugestão que tenha? Estamos sempre abertos a sugestões para melhorar o jogo. Obrigado pelo seu apoio! ### 1/5 — 노답... *2026-08-03* 처음엔 재밌었는데 후반에는 현질안하면 게임진행 절대 안돼요 무료제공 에너지만으로 퀘스트 하나 완성하려면 최소 4-5일 넘게걸릴듯근데 그와중에 결제오류도 많고 아이템도 눈속임처럼 제공안되고 문의하면 게임다시시작하라고...ㅋㅋㅋㅋㅋ 게임 다시시작해도 똑같습니다 게임오류도 오류인데 결제하면 제공되는 아이템외에 추가로 에너지 지급하는 것처럼 표시해놓고 문의하니 결제하면 제공되는아이템중에 에너지아이템을 표기한거라네요.. + 의 의미를 아시는걸까요..? 지금 현질한게 아까워서 일단 하는것까지 하고 탈퇴할랍니다..ㅋㅋㅋㅋㅋㅋㅋㅋㅋ **Developer response:** 소중한 의견을 남겨주셔서 감사합니다. 결제 후 아이템을 받지 못해 불편을 겪으신 점 진심으로 사과드립니다. 누락된 아이템은 일반적으로 게임 내 우편함으로 지급되며, 게임을 재실행한 후 확인하실 수 있습니다. 그래도 받지 못하셨다면 사용자 ID를 보내주시면 확인해 드리겠습니다. 또한 말씀해 주신 패키지 표시 문제도 함께 확인하겠습니다. 에너지는 하루에도 여러 번 충전할 수 있으므로, 정기적으로 접속하시면 더 많은 에너지를 받을 수 있습니다. 더 나은 게임 경험을 제공하기 위해 계속 노력하겠으며, 다시 한번 저희 게임에 기회를 주시길 진심으로 바랍니다. ### 1/5 — Fallen Beauty - waste of time *2026-07-31* Deleted within a minute of playing. Nothing like the ads at all. Don’t waste your time . **Developer response:** Sorry for the gap in expectations! You can choose your favorite outfits in the game based on your preference. Some features from the ads will unlock gradually as you play. Feel free to tell us what outfits or features you'd like to see! ### 1/5 — Fallen Beauty *2026-07-21* This game is bad in various aspects shows how to make bullying, treating, jealousy, sarcasm and mentally and fiscally abusing between family and friends and communities. Inventive the bad competition between young people. It is so bad and I as an Educator I highly not recommend this game for your kids. **Developer response:** Hi! We appreciate your perspective. In the game, players act as a rookie designer helping characters facing tough situations. While they receive help, it's their own hard work that truly changes their lives. Our goal isn't to promote toxicity, but to convey finding inner strength in adversity and the courage to start over. Thank you! ### 1/5 — Experience with app *2026-07-20* Only had this app for about 20 minutes and already i can tell it’s nothing like the Ad. It’s so boring and you don’t get to choose anything yourself. Unenjoyable. **Developer response:** Hi Roxy! We're sorry for the disappointment. The first few minutes mainly serve as a tutorial to introduce the story. You will actually get to choose outfits! Certain features from the ads will also unlock as you play further. The gameplay gets much more engaging later on. We hope you'll give it another try to see the full story! ### 1/5 — Not like the ad *2026-07-16* So sick of these ads for games that make you think it’s one kind of game and then you download and it’s not like it at all! This is one of them! **Developer response:** Hi! Thanks for sharing with us, We sincerely apologize for the confusion and disappointment caused. Could you please give us more details about the features you want to experience? Please reply via App-Settings-Contact Us. We will check it ASAP. ### 1/5 — Conteúdo Misógino *2026-07-14* Este jogo deveria ser totalmente remodelado, pois dizer que a mulher será aceita somente se se vestir de uma forma específica é uma violência. Misoginia no Brasil dentro em breve será crime. **Developer response:** Olá! No jogo, ajudamos personagens de diversos gêneros, etnias e corpos a recomeçar. A mudança visual é só para integrar a história à mecânica do jogo, mas entendemos que o drama pode ter sido exagerado. Vamos revisar o roteiro! Compartilhe conosco que tipo de desenvolvimento de história você gostaria de ver para podermos melhorar. ### 1/5 — Not for me *2026-07-08* Maybe some will like this game but it’s not for me **Developer response:** Hi! How can I make your experience better? Would you like to share more about your feelings with us? We will try our best to optimize the game, so keep enjoying it! Get in touch with us via App-Settings-Contact Us with more details about how we could make the game better! ### 1/5 — Черный экран *2026-07-05* Игра зависла , обновите уже **Developer response:** Извините за черный экран! Сначала попробуйте перезапустить игру или сменить сеть. Если ошибка сохраняется, ждем ваше сообщение через Настройки -> Поддержка в игре, чтобы мы могли изучить проблему детальнее. Спасибо за помощь! ### 1/5 — Horrible *2026-06-30* Boring, you dont do the actual makeover AT ALL dont install this its a scam **Developer response:** Sorry it didn't meet your expectations! Fallen Beauty actually allows you to choose from different beautiful outfits to dress up your clients and transform their lives. It combines Merge-2 puzzles with interactive makeover choices! You can also share us with your favorite way to do makeover. We appreciate your feedback and will work to bring you a better game. 🎮 ## Most praised reviews (10 highest-rated) ### 5/5 — Best game! *2026-08-09* So I downloaded this game a few minutes ago, thinking there was so much adds, but there isn’t! There isn’t much choices to dress up the character, but it is the best game ever!!! ### 5/5 — Nice game *2026-08-07* There is a problem in music festival challenge can you please solve it **Developer response:** Thank you for your reply! We take this issue seriously. To help us resolve it quickly, please contact our in-game support with more details. We will look into it and handle it ASAP. Thanks for your patience! ### 5/5 — Surprisingly uplifting *2026-08-05* Firstly, I’m amazed that the stories actually resemble the ads. The stories are sad, but it gets better as the characters grow and gain confidence. I was surprised to see a male character, which was quite refreshing. So far, only ads are for extra things. Not necessary, doesn’t affect gameplay. Lastly, I like the graphics. It’s cute without going over the top. Love the Purrfection Kitties! ### 5/5 — Absolutely love it *2026-08-04* My favorite merch game ### 5/5 — Fun & Relaxing *2026-08-01* I am generally not much for merge games, but this game is extremely fun. The story itself is very entertaining and the game is very relaxing. Definitely Recommend! 👍 **Developer response:** Thank you so much for such a positive review! We take pride in providing our players with the best possible experience, and it's great to hear that we were able to meet your expectations. Please feel free to report problems, send feedback, or just say hi via Settings-Contact Us. Have a nice day! ### 5/5 — Araya *2026-07-28* I love this game so much!!! ### 5/5 — 구매했는데 적용이 안됨 *2026-07-26* 현질했는데 구매한 내역이 적용이 안됐어요. 어떻게 해요? **Developer response:** 결제 오류로 불편을 드려 정말 죄송합니다! 미지급된 상품은 게임 내 우편함으로 우선 재지급되고 있으니, 먼저 우편함을 확인해 주시길 부탁드립니다. 만약 여전히 들어오지 않았다면 결제 영수증과 함께 고객센터로 문의해 주세요. 최대한 빠르게 해결해 드리겠습니다! ### 5/5 — 잼있음 *2026-07-21* 겁나 잼남. 시간가는줄 모름 ### 5/5 — Fallen Beauty Merge & story *2026-07-19* Is good to play ### 5/5 — Ich finde es einfach cool *2026-07-16* Ja ja das ist das Hammer --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*