# Families — user reviews > 70 indexed App Store user reviews of Families by Malcolm Green, rated 3.90/5 from 10 ratings. - Source: https://appshunter.io/ios/app/families/id379619019/reviews - App overview in markdown: https://appshunter.io/ios/app/families/id379619019.md - Rating breakdown: 5★ 7 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 2 ## Newest reviews (12 of 70) ### 3/5 — Searches *2018-02-28, version 3.0.1* When something works well why change it... Searches are now so complicated that I don’t use it anymore. Great update guys... ### 2/5 — Dissappointing *2018-01-27, version 2.5.0* Needs an update. When I try to zoom in on my documents they are blurry and unreadable. Adding info from Legacy seems more like converting and then downloading my Legacy info, not syncing like with Evernote or other programs that sync info. Was not worth the cost. ### 4/5 — Needs a Password Option *2015-01-18, version 2.2.1* The app works well for me, but as I am carrying around personal info on my living relatives (and not living) there really should be a password option. It makes me very nervous not being able to secure this confidential data other than the Ipad Lock Screen Password. ### 3/5 — Needs work *2014-03-10, version 2.1.0* Maybe a good program, I will never know. Went in circles for hours trying to load laptop family history to ipad. Never was successful. ### 2/5 — Does not work with Legacy 8 *2014-01-06, version 2.0.0* I have given this app 2 stars because it seems to have nice features. Unfortunately, even though it claims to, it does not yet work with Legacy 8. Maybe there will be an update soon. ### 3/5 — Disappointed - Doesn't really sync (but there is a workaround) *2012-07-11, version 1.6.0* Doesn't really sync like Evernote, calendar, notes, nook and others do, automatically reflecting changes made on one platform on the other - just transfers files that might as well be gedcom to and from free genealogy app, as some reviewers suggest. I suspect some reviews are by the reprogrammer, who charges too much for this app. From a Legacy webinar I learned that Legacy has an Intellishare feature that can be used to merge two files that use the same identifier for each record. In particular these can be the Legacy file and a file of a different name transferred back from the phone. I don't know how automatic the merge is, though, and it certainly is not as straight forward as with the other apps I mentioned above. However it does offer a way to cope with the deficiency I mentioned. It would be great if a true sync could be added, perhaps using Intellishare as a basis. ### 4/5 — Multiple Marriages *2012-06-17, version 1.6.0* Having trouble working out how to show multiple marriages for individuals ### 5/5 — Families - a must have app! *2012-06-15, version 1.5.1* An excellent app for all genealogists. Simple to use and easy to update as you travel around . Nice clear data and pictures, well worth it! ### 5/5 — Excellent *2012-06-11, version 1.5.1* Works extremely well with Legacy data files allowing you to import details of all individuals, including all research notes and photographs. An excellent app for taking your complete family tree with you at all times. Can't understand negative comments, and no, I have no connections with TelGen. ### 4/5 — security *2012-05-13, version 1.5.1* This app is good in that it displays the basic information I have on my desktop; that's good because when I show a family member I don't want them to be confused by showing them too much information. It took me quite a while to work out how to sync to my Legacy programme, but it was done flawlessly. One thing that I would like to see in an update is a password on the app so no-one who steals my ipad can use the data for identity theft. ### 4/5 — Best solution for taking Legacy database withyou on iphone or ipad *2012-04-29, version 1.5.1* I've been using this app for over a year and it’s great for taking your legacy database with you on either iphone or ipad. Some people have given it bad reviews saying it doesn't work or they can't sync their data. You do need to download the companion app from the telgen website that converts you legacy database into a format that app can use. If you download the companion PC app and follow the instructions carefully you should have no problems synchronising your data via itunes. I take 1 star off only for not being completely seamless and idiot proof but for Legacy Family tree users it’s the best solution you can get. I don't normally write app reviews but some of the negative reviews I think are unjustified, seemingly written by people who don't understand how to use the companion conversion app on the PC. If you know where to find you Legacy database file on your computer you should find this app useful. If you just run Legacy and don't understand where it saves the data this app may beyond your computer literacy and you may need some assistance in getting it to synchronise your database to iphone/ipad. ### 5/5 — Excellent App *2012-04-23, version 1.5.1* Families is an excellent app. It is well worth every penny. I have a copy on my iPad2 and my iPhone4. It is great to be able to carry my entire Legacy database with me on research trips or just family gatherings. Two way syncing has been flawless for me. I have never understood folks who purchase an app, then because they may be having issues with the app (usually user error or misunderstanding how a function works) they feel it necessary to write a negative Apps Store review. As has often been stated, a developer can't respond to you and assist you with any problems if you just choose to write a negative review, but make no effort to contact the developer to correct and/or assist you with your issue. If you have problems, contact TelGen. You will find their support to be outstanding. Disclaimer: I am not associated with Families (TelGen) or Legacy Family Tree (Millennia). I am just a very happy and satisfied customer of both. ## Most critical reviews (10 lowest-rated) ### 1/5 — How to import from Legacy? *2021-05-29, version 3.2.3* I am confused as to how to import my GED and/or Legacy file. Your instructions are incomplete and confusing! ### 1/5 — Does not work - frustrating *2020-03-27, version 3.2.2* Set this up a few years ago. Synced once to the app by not able to sync additions on iPhone back to computer Legacy program. ### 1/5 — Crashing upon launch *2019-11-02, version 3.2.1* With the last update, app won't open, but crashes immediately. I have iOS 9.5.3, but that still should work. ### 1/5 — Worst app I've used *2016-11-29, version 2.4.0* The app has been updated to include lots of information extracted from my Legacy Family Tree but the problem is that it is the absolutely most cumbersome, convoluted transfer process I've ever had the misfortune to use. It literally, if all goes well, takes an hour or more to do a simply sync because there is nothing simple about "Families." Why a company as terrific as Legacy would use this app for their iOS mobile customers is beyond comprehension. Today has been 100% wasted on trying to get the program to sync, with the result that I have had to dump it from my iPhone. How does one write Negative Stars? They don't deserve even one. It is worse than "I hate it." It has wasted too many precious hours/days trying to work the app. ### 1/5 — Families *2014-09-02, version 2.1.2* DO NOT buy Families! The installation and sync features are nightmares. If you have a joint Apple account they are next to impossible. The user interface comes from pre-personal computer times. It gives Legacy Family Tree a bad name. Not a computer platform crossover. ### 1/5 — Cannot add a picture!! *2014-06-02, version 2.1.1* This makes this product not as useful. Please help! ### 1/5 — Save your money *2014-03-31, version 2.1.0* Recently purchased and evaluated this software. Worst money that I have ever spent in the App Store. Learn from my bad experience and stay clear of this piece of junk! ### 1/5 — Families *2013-09-07, version 1.8.2* This is a very good idea. Unfortunately I can't get it to work. I once got my data transferred from my PC to my iPad, but then the application got hung up. I tried to get support. I was told to delete the program and start over. I've never been able to get the data transferred since and support is no help. The application has been a great waste of time for me and a waste of money. I would not recommend it. ### 1/5 — Rubbish *2012-03-26, version 1.5.0* Way too expensive for a very limited app. Not much functionality, especially compared to Legacy Family Tree program that it Syncs from. Very disappointing. How do I get a refund? ### 1/5 — New update on iPod touch *2012-03-10, version 1.4.0* This app has not been working since I updated to iOS 5.1. The app was working very well up to that point. ## Most praised reviews (10 highest-rated) ### 5/5 — Families problem? *2018-04-15, version 3.0.2* Love the app & the way it works with Legacy! But what has happened to the Surname search since the last upgrade?? ### 5/5 — Nice!! *2018-02-10, version 3.0.0* I am one that is usually reluctant to download updates for at least a month. But I held my breath and updated. I am LOVING this latest update. So many new and improved features. I’m not a syncing type. I use Families so that I can carry my data base along. So no feedback on that. But. The features. Wahoo! ### 5/5 — Love it *2017-07-05, version 2.5.0* Easy to install and update. Converts all my Legacy stuff including media to my iPad mini to use whenever I want. ### 5/5 — Families *2017-04-02, version 2.5.0* This is a great addition to Legacy for allowing use on my ipad. Works extremely well. ### 5/5 — Legacy on an ipad *2014-09-13, version 2.1.2* I have been using the families app for a number of years now because I use Legacy family tree software and this app is a companion piece of software that enables me to have my family tree on an ipad. ### 5/5 — Printing *2014-02-27, version 2.1.0* I love the program. Only drawback is that i would love to be able to print. I would like to see Ancestor and Descendant Reports and be able to print them. ### 5/5 — Great App *2013-10-05, version 1.8.3* An App that does what it claims! Very fictional! I can't say enough about how much I like it. ### 5/5 — Mr *2013-07-17, version 1.8.1* Great programme easy to use. Gives great on screen presentation and allows us to take both our family trees with us ,swapping easily between families. Most useful purchase ### 5/5 — So far so good *2013-05-21, version 1.8.1* Downloaded the app and the computer end software, synced over wifi and had my tree, photos, notes and such in a matter of minutes. (About 10,000 ancestors) ### 5/5 — Well worth it *2012-10-17, version 1.7.0* Now I can finally calculate relationships on the fly! Easy to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*