# Family Bay: Merge & Farm — user reviews > 58 indexed App Store user reviews of Family Bay by Moon Active, rated 4.60/5 from 237 ratings. - Source: https://appshunter.io/ios/app/family-bay-merge-and-farm/id6753110925/reviews - App overview in markdown: https://appshunter.io/ios/app/family-bay-merge-and-farm/id6753110925.md - Rating breakdown: 5★ 188 · 4★ 25 · 3★ 7 · 2★ 6 · 1★ 11 ## Newest reviews (11 of 58) ### 4/5 — 楽しい *2026-08-01* ファミリーアイランドと違いログインボーナスが無いのが残念。 **Developer response:** ちゃんちょる様、こんにちは！Family Bayをプレイしていただきありがとうございます。継続的に新しい機能や楽しいイベントが登場しているので、楽しんでいただけること間違いなしの新要素は要チェックです。また、ヘルプセンターの情報もぜひご確認ください。 ### 5/5 — Very very interesting game I like that 🧿🧿 *2026-06-28* To much interesting 🧿🧿🧿😇game **Developer response:** Hello, we love hearing this! 🙂 Thank you for the awesome feedback and support. We are constantly working on new features and events so keep playing Family Bay and enjoy. ### 5/5 — More Energy *2026-06-25* Love playing the game, But it is rather hard to gain enough energy to play for a long period of time, unless you buy and I’m not doing that. I believe if you had more for energy charge, or some kind of way to gain extra energy ,like your other game Family Island then it would be even funnier. **Developer response:** Hello, thank you so much for the kind words, we're really glad you're enjoying Family Bay! 🙂 That said, we've noted your feedback about the energy charge and gaining extra energy. Please don't hesitate to reach out to our Support Team so we can look into your suggestions and make sure your experience stays a great one. ### 5/5 — Fun Game *2026-06-23* At the beginning you struggle to have enough energy to play for very long. But once you get into the little side games and realize what thing gives you energy, you can play for much longer. **Developer response:** Hello, thank you for taking the time to share your thoughts with us. We are so glad to hear you're enjoying Family Bay. Don't hesitate to reach out to our Support Team for any further assistance. ### 2/5 — family bay *2026-06-17* I love the other one this one is ok but I put a lot in the other one☺️ **Developer response:** Hi there, we appreciate your feedback. We're sorry you're not enjoying your experience. We're always working on improving Family Bay, so check our Help Center for tips. 🪄 ### 4/5 — So far it’s fun! *2026-06-12* This game is fun & funny, Donki is a goof, I unlocked him & he recently “crash” landed into the game. **Developer response:** Hi I <3 Reese's!, we're so happy to hear you're having fun with Donki's goofy arrival! Knowing you're enjoying Family Bay is why we're here. Reach out if you ever need help! ### 3/5 — Expected it to improve, not get worse *2026-05-31* The coins to upgrade got ridiculously high while the rewards got worse..no more red boxes.. a ruby for 400 pt upgrade? lol , not good. Close to giving up on this one **Developer response:** Hi Nickname728983! We're glad to see you're enjoying Family Bay and appreciate your feedback regarding the upgrade costs and rewards. We'll make sure to take it into consideration as we work to improve the game. Feel free to reach out to our Support Team if you need any further assistance. ### 4/5 — Очень мало энергии *2026-05-30* Игра хорошая, однако, добавьте больше энергии, обмен дубликатов. **Developer response:** Привет, Sweet_pie65! Мы рады, что вам нравится Family Bay, и благодарим за отзыв. Мы обязательно учтем ваши предложения по поводу энергии и обмена дубликатов в дальнейшей работе над игрой. Если вам понадобится помощь, наша служба поддержки всегда готова помочь. ### 5/5 — X *2026-05-30* X **Developer response:** Hi Hpw8, thanks for the five stars! We're thrilled you're enjoying Family Bay and are working hard on new features for you to enjoy. ### 4/5 — Family Bay *2026-05-29* Zu häufig Aktualisierung, das stört. **Developer response:** Hallo OmaPingu, danke für dein Feedback zu Family Bay. Es freut uns, dass dir das Spiel gefällt, und wir nehmen deinen Hinweis zu den häufigen Aktualisierungen gerne auf. ### 4/5 — Really like family bay…but *2026-05-29* So I got to level 25 and nothing would work I spend so much money trying to beat levels and I have never spend money on games before so I got upset and deleted the game and after a while I redownloaded it and I’m back to level 20 again I never liked merge games until I found this one and I just update it hopefully I won’t be stuck on level 25 on the little boat again were it wouldn’t do anything fingers crossed **Developer response:** Hi chatasc, we're sorry to hear about the trouble you've had with the level 25 boat and your progress. Our Support Team is here to help look into this for you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Accès bloqué ! *2026-08-24* Jeu sympa quand on peut y accéder. Depuis hier, l’accès au jeu est bloqué… **Developer response:** Bonjour Matriga, nous sommes désolés pour ce blocage. N'hésitez pas à consulter notre centre d'aide pour des conseils de dépannage ou à contacter notre équipe d'assistance. ### 1/5 — Не работает *2026-07-29* Вечно лагает, сегодня вообще перестало открываться. Поддержка приложения не работают, страница не доступна. **Developer response:** We understand connection problems are frustrating. Recently, players in your region have been experiencing difficulties due to external network factors, which are beyond our direct control. We recommend reaching out to your internet provider. As always, our Support team is here to assist if needed. ### 1/5 — Pathetic *2026-07-26* It’s pathetic how this game refuses to let people compete a daily task without having to make a purchase! Well, some people just don’t have money to buy! ### 1/5 — Fass ohne Boden *2026-07-15* Dieses Spiel ist ein Fass ohne Boden! Jede Aktivität verlangt zu zahlen. 3,99 € - 6,99 € - 7,99 € an jedem Event kann man nur gegen Euro teilnehmen. 100 zusätzliche Energie kostet 10, dann 20, dann 40 und dann 80 Edelsteine. Weiter ging ich nich aber es verdoppelt sich sicher weiterhin. Wer tiefe Taschen und genug € hat - Bitteschön! **Developer response:** Hallo, vielen Dank für dein Feedback. Es tut uns leid, dass dir deine Erfahrung nicht gefällt. Wir arbeiten ständig an der Verbesserung von Family Bay, also schau ab und zu mal vorbei und wirf einen Blick in unser Help Center für Tipps und Tricks. 🪄 ### 1/5 — Играйте сами в свою игру *2026-07-06* Долго давала этой игре второй шанс. Идея и концепция игры интересная. Да, энергии не хватало, но было терпимо. События были выполнимые, еженедельные задания выручали. При досрочном завершении островного пропуска , за выполнение оставшихся заданий давали 50 энергии. Только этим и вытягивала игра, давала возможность дать фору новым недельным заданиям , выполнить текущие события и получить еще награды. Но разработчики решили , на просьбы в отзывах добавить больше энергии, сделать ее еще меньше. Сократили энергию за задания островные с 50 до 5!!! В 10 раз. Еженедельные события невыполнимые. Сперва было отстроить 35 заданий на неделе. Едва половину можно было сделать. А теперь они хотят, чтобы мы тратили 300 рубинов в неделю для получения всех наград. Изменять игру в минус игрокам-это свинство. Либо оставляйте как есть, раз уж сделали, либо меняйте на что-то эквивалентное. В общем, спасибо, удаляю **Developer response:** Здравствуйте, нам очень жаль, что игра перестала приносить вам удовольствие. Мы постоянно работаем над улучшением Family Bay, поэтому заглядывайте к нам и проверяйте наш Справочный центр для полезных советов. 🪄 ### 1/5 — Terrible support *2026-07-05* Made a purchase while my internet dropped. It went through apple fine but never received the purchase. They refused to fix the issue and would take forever to reply. Payments always are pending with apple as I make frequent purchases. They wait till I make more purchases and in a few days they bill me. That doesn’t make me feel valued as a customer. I refuse to make another purchase. All you are to them in a dollar sign. **Developer response:** Hey there! We’re sorry to hear you had this experience with the game. Our Support Team will be happy to help you with this. ### 1/5 — Вход в игру *2026-06-10* Не могу зайти в игру. Пишет что нет интернет соединения, но это ошибка. Удаляла и скачивала по новой, но все повторяется 🥲 **Developer response:** Здравствуйте, s.asiya31! Нам очень жаль, что вы столкнулись с этой проблемой в Family Bay. Наша служба поддержки будет рада помочь вам разобраться с ошибкой подключения. ### 1/5 — Game crashed *2026-06-10* Game has for five days now **Developer response:** Hi Okay Kay 38, thank you for your feedback. We will use your comments to help us improve Family Bay. ### 1/5 — Pra quê uma foto? *2026-05-30* Só quero jogar, pra quê ter uma foto minha? Confirmar minha minha identidade ? Sem cabimento! Se eu pudesse, seria zero estrelas. **Developer response:** Olá, Amor as cegas - natal. Para qualquer dúvida ou solicitação sobre este tópico, sinta-se à vontade para nos contatar em info@moonactive.com. Obrigada! ### 1/5 — Not sufficient *2026-05-28* Not enough energy 15 but on the other family island you get a minimum of 40 makes the game tedious. Must do better please **Developer response:** Hi Wackyjackiexxx, thank you for showing Family Bay some love. We're always introducing new and fun features and events, so keep an eye out for game improvements you'll be sure to enjoy. Feel free to reach out to our Support Team if you need any further assistance. ## Most praised reviews (10 highest-rated) ### 5/5 — Viciante *2026-08-21* Muito bom… jogo outro jogos de vocês e sou viciadaa **Developer response:** Ficamos muito felizes em saber disso! 🙂 Agradecemos pelo seu feedback e apoio incríveis. Estamos sempre trabalhando em novas funcionalidades para que você continue se divertindo no Family Bay. ### 5/5 — I like family bay,but *2026-08-20* I do enjoy playing this game, but it takes a lot energy real fast,I have spent money on this game, but that’s not always possible, which would be okay if we didn’t have to wait so long to fill up energy it would be great, also i we could take the resources and take a it to my family island, unless we could use some of it on family bay **Developer response:** Hi Dorrishall67! Thank you so much for the kind words, we're really glad you're enjoying Family Bay! 🙂 That said, we're sorry to hear about the energy and resource concerns you mentioned. Please don't hesitate to reach out to our Support Team so we can look into it and make sure your experience stays a great one. ### 5/5 — So hübsch animiert *2026-08-13* Macht total Spaß. Ich liebe Mergespiele. Und das hier ist verbunden mit Anleihen von einem Aufbauspiel. **Developer response:** Vielen Dank für dein tolles Feedback! Es freut uns sehr, dass dir die Mischung aus Merge- und Aufbauspiel so viel Spaß macht. Viel Freude weiterhin bei Family Bay! ### 5/5 — Enjoying the game *2026-08-07* Love **Developer response:** We love hearing this! 🙂 Thank you for the awesome feedback and support. We are constantly working on new features and events so keep playing and enjoy. ### 5/5 — Another good one!!! *2026-07-29* My only complaint would be not enough ways to earn energy. I have played Family Island for over 6 yrs now. I love it and the energy you are given and allowed to earn. Maybe update to be a little more like that one. And would be PERFECT!!! **Developer response:** Hey there! Thank you so much for the kind words, we're really glad you're enjoying Family Bay! 🙂 That said, we're sorry to hear about the issue you mentioned. Please don't hesitate to reach out to our Support Team so we can look into it and make sure your experience stays a great one. ### 5/5 — Family farm merge *2026-07-28* Awesome game!!!! **Developer response:** We love hearing this! 🙂 Thank you for the awesome feedback and support, Misterkade. We are constantly working on new features and events so keep playing and enjoy Family Bay. ### 5/5 — Tolles Spiel *2026-07-24* Ich finde das Spiel klasse. Lässt sich super spielen und wenn man nicht möchte, muss man auch kein Geld investieren. Es geht natürlich schneller, wenn man mal ein paar Euros investiert. Und wenn wir mal ehrlich sind, gehen wir ja auch nicht umsonst arbeiten und das machen die Entwickler mit Sicherheit auch nicht :) **Developer response:** Hallo, wir freuen uns sehr über dieses tolle Feedback! Vielen Dank für deine Unterstützung. Wir arbeiten ständig an neuen Funktionen, also hab weiterhin viel Spaß beim Spielen. ### 5/5 — Maravilhoso *2026-07-15* Me viciei amo jogar esse joguinho ### 5/5 — Все супер *2026-07-05* Все супер **Developer response:** Здравствуйте, нам очень приятно это слышать! 🙂 Благодарим за отличный отзыв и поддержку. Мы постоянно работаем над новыми функциями и событиями, так что продолжайте играть и получать удовольствие от Family Bay. ### 5/5 — Super jeux *2026-07-03* Amusant et divertissant quand il fonctionne bien **Developer response:** Bonjour, nous sommes ravis de lire votre commentaire ! 🙂 Merci pour votre retour positif. Nous travaillons sans cesse sur de nouvelles fonctionnalités, alors continuez à jouer et profitez bien. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*