# Family Dollar — user reviews > 261 indexed App Store user reviews of Family Dollar by Family Dollar, rated 4.80/5 from 655,197 ratings. - Source: https://appshunter.io/ios/app/family-dollar/id1196434600/reviews - App overview in markdown: https://appshunter.io/ios/app/family-dollar/id1196434600.md - Rating breakdown: 5★ 577,133 · 4★ 48,161 · 3★ 16,863 · 2★ 4,574 · 1★ 8,466 ## What do users think of Family Dollar? Overall sentiment: mixed **Pros** - 👍 Convenient digital coupons - 💰 Good savings potential - 🛒 Helpful in-store scanning feature - 🤝 Friendly and helpful staff at some locations - 🏪 Positive experience at certain stores **Cons** - 🤷‍♀️ Inconsistent coupon application at register - 🔍 Lack of in-app price information - 🤬 Poor customer service and management at some locations - 🗑️ Messy and disorganized stores at certain locations - 🙅‍♀️ Employees not knowledgeable about app features **Commonly reported bugs** - Coupons not always working as expected - In-store scanner not accurately detecting available products - App crashing or freezing for some users - Issues with password reset functionality **Most requested features** - Add a shopping list feature - Improve search functionality to find products by name - Provide real-time in-store pricing information - Make the app more user-friendly for seniors - Streamline the coupon clipping and redemption process ## Newest reviews (17 of 261) ### 2/5 — Long time shopper but app is giving me nothing but trouble *2026-08-22, version 8.3.0* I love family dollar I am an avid shopper going almost every weekend for 5 off 25 for essentials. They have awesome sales and awesome coupons but the app is difficult. I can’t get anything to come up when searching it always says “technical difficulties on our end.” It’s hard to get the pictures to load to see the product. Hoping they can resolve this. ### 2/5 — Need to update the app “- To crazy Coupons and get the bug out of it *2026-08-21, version 8.3.0* How to use the coupon code on the app- Cellph- How to Save the Coupon on Family Dollar ### 3/5 — Update app *2026-08-19, version 8.3.0* 1. Add a “Clip All Coupons” Option 2. Make unclipped coupons easier to find If “clip all isn’t an option 3. Add a shopping cart feature This would be a huge help for customers who are shopping on a budget. It would allow us to keep track of our spending and know how much we will be paying before we get to the register. As a single mom, having a tool like this would be a major time and money saver. I really appreciate Family Dollar and the savings your coupons provide. I hope you’ll consider these suggestions ### 2/5 — App Lousy. Use Their Website Instead. *2026-08-17, version 8.2.3* The app is glitchy, janky, and frustrating at best. Just signing in can be an experience of nonsense. Choosing store location is poorly thought out, and the general response and app functionality seems to have been either in-house by poorly paid inexperienced developers or out of house developers choosen by the lowest bidder. You are better off using the website. ### 3/5 — Doesn't work… *2026-08-13, version 8.2.3* I've spent so much money in Family dollar assuming my coupons etc worked but they don’t I can't clip them on the app only on the website so when I went to check out they never applied. I am disappointed in this glitch and I hope they fix it its not my phone its the app. ### 3/5 — Check and Fix PLEASE’ *2026-08-03, version 8.2.3* I’m having problems with the app. I go to click the coupon to “clip” it and all it does is sit there and think. I’ve tried in the store, but I get told it’s a metal building that’s why you can’t do anything on your phone so it won’t let you add them. I go outside I have same problem, it just sits there thinking and last I’ve tried at home and still I can’t get clip any coupons. I’ve tried deleting app and put back on but nada, and I haven’t been the only one with this problem. I hope you read this, thank you very much! ### 2/5 — Coupons *2026-07-20, version 8.2.3* Cant clip any of the coupons ### 3/5 — The app *2026-07-13, version 8.2.2* Freezes when I go check out the coupon page ### 3/5 — Glitched *2026-06-28, version 8.2.1* Anytime I try to open tube coupon page the app freezes. All other tabs work fine. ### 1/5 — Disappointed *2026-06-27, version 8.2.1* I love the store and all of their items but this app never allows me to clip the coupons. I’ve tried on WiFi, off WiFi, inside the store , outside, at home , etc. ### 3/5 — Doesn't work… *2026-06-23, version 8.2.1* I've spent so much money in Family dollar assuming my coupons etc worked but they don’t I can't clip them on the app only on the website so when I went to check out they never applied. I am disappointed in this glitch and I hope they fix it its not my phone its the app. ### 3/5 — It’s okay *2026-06-09, version 8.2.1* Only bad thing it’s does save your receipt to your account if you use your number only good for coupons ### 1/5 — AWFUL Company *2026-06-03, version 8.2.1* If you do not live in a privacy state such as California, they refuse to change or delete YOUR personal data. This is malicious and deceptive, especially since the Delete Account button appears to allow it until it sends you to an automatic form. NO company should be allowed to do this. ### 1/5 — Really like app *2026-05-31, version 8.2.1* It freezes on iOS 26.5 and can’t dismiss notifications on iPhone 17 pro. Please fix bugs in app. ### 1/5 — Discrimination *2026-05-30, version 8.1.16* I believe it is very discrimating toward older people that cannot use these apps to get discounts. Several people also have older phones which the apps cannot be downloaded. I was in front of an 81 yr old that told me on her income me she couldn’t afford a phone and never got anything on sale anymore. If that’s not discrimination , I don’t know what is. I can no longer get the app because my phone is too old too! ### 2/5 — Need to update the app “- To crazy Coupons and get the bug out of it *2026-05-29, version 8.2.1* How to use the coupon code on the app- Cellph- How to Save the Coupon on Family Dollar ### 1/5 — App freezes *2026-05-27, version 8.2.1* Can’t navigate the app because the screen is frozen. Trash. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t clip coupons *2026-08-25, version 8.3.0* For several months now, I haven’t been able to clip coupons. I have tried closing the app, updating, etc. I am only able to clip coupons from their website. Please fix! ### 1/5 — App sucks *2026-08-25, version 8.3.0* App won’t let you select a store. What is that. Fix it now before I write thousands of reviews bashing your cheap app ### 1/5 — Don’t Download *2026-08-24, version 8.3.0* Ya need to update the app, the search feature has zero function ### 1/5 — FIX IT! *2026-08-24, version 8.3.0* Ever since you “upgraded” this app (Aug. 19, 2026), it does not recognize my store in Logan, NM 88426. That means I am unable to see my stores weekly ad. So, now your “improvements” have rendered the app useless. Stop trying to write code when you obviously have mo idea what you are doing. Hire someone who knows what they are doing, or just delete the app altogether, and go back to paper ads. ### 1/5 — Not loading *2026-08-23, version 8.3.0* I would search up something and it would say “there has been an issue on our end please come back later thank you for your patience”. It said something like that and then I would keep trying it and it didn’t work. ### 1/5 — Can’t clip coupons 🙁 *2026-08-12, version 8.2.3* Can’t clip coupons. Could be good if you could do that. It is very frustrating. ### 1/5 — TERRIBLE *2026-08-09, version 8.2.3* coupons are all wrong. This business can’t get things together so we aren’t able to save money ! ### 1/5 — Horrible *2026-08-04, version 8.2.3* All it does is freeze, in the store as I’m trying to clip coupons with guest waiting in line behind me the app continuously keeps freezing. ### 1/5 — Glitched *2026-07-30, version 8.2.3* App is glitched out. You can’t even go to your coupons it just freezes. ### 1/5 — Won’t work *2026-07-01, version 8.2.2* This app won’t let me do anything. I can’t even put in in phone number. ## Most praised reviews (10 highest-rated) ### 5/5 — Mechelle *2026-06-16, version 8.2.1* This app never work ### 5/5 — Disappointed *2026-06-10, version 8.2.1* Everything is fine—I like this store—but what I don't like is that when I want to enter my phone number, they won't let me; they tell me no. ### 5/5 — Coupons not clipping *2026-06-05, version 8.2.1* Cannot clip coupons ### 5/5 — Our Community Needs More Store *2026-05-19, version 8.2.0* I love shopping at Family Dollar (Weekly) Thx U!! ### 5/5 — Coupons *2026-05-12, version 8.2.0* I’m not able to click any coupons. What’s going on? ### 5/5 — I love FAMRY DORRAR *2026-01-07, version 8.1.12* Smart coupons are a life saver. And their 1 day sales are so banging! FAMRY DORRAR 4 LYFE ### 5/5 — Great customer service *2025-08-09, version 8.1.5* All the employees are eager to help you ! Candace the manager is always helpful & has trained her staff to be helpful ! I have Family Dollar closer to my house but was not happy with the service . ### 5/5 — 1426 n popular ave round Lake beach 60073 *2025-08-02, version 8.1.4* Giselle Vargas 1982@icolud com march ### 5/5 — Scanning *2025-02-28, version 8.0.3* I like the coupons. What I don’t like is that I can’t check on the price of an item or see if the store has the item without scanning. It’s very irritating . ### 5/5 — Food *2025-01-26, version 8.0.0* Awesome goods --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*