# Family Financial Credit Union — user reviews > 26 indexed App Store user reviews of Family Financial Credit Union by Family Financial Credit Union, rated 4.80/5 from 1,353 ratings. - Source: https://appshunter.io/ios/app/family-financial-credit-union/id645636087/reviews - App overview in markdown: https://appshunter.io/ios/app/family-financial-credit-union/id645636087.md - Rating breakdown: 5★ 1,149 · 4★ 141 · 3★ 43 · 2★ 7 · 1★ 13 ## What do users think of Family Financial Credit Union? Overall sentiment: positive **Pros** - 👍 Helpful and easy to use - 👍 Convenient features like transferring funds and checking balances - 👍 Friendly and helpful staff - 🚀 Quick and responsive app - 🔒 Secure with fingerprint login **Cons** - 🐛 Issues with mobile deposit feature - 💰 Concerns about overdraft fees **Commonly reported bugs** - Mobile deposit issues with incorrect endorsement requirements - Connectivity problems when not on WiFi **Most requested features** - Mobile check deposit feature that works reliably - Compatibility improvements for Apple devices ## Newest reviews (10 of 26) ### 5/5 — Awesome *2017-05-01, version 4.2.2541* They just updated and i really like it ### 5/5 — FFCU APP *2017-04-27, version 4.2.2541* Excellent app ### 5/5 — Good App *2017-04-27, version 4.2.2541* Good App ### 5/5 — a very convenient idea *2017-03-21, version 3.11.236* i love it! very user friendly and handy! ### 5/5 — Surprisingly good app! *2016-07-31, version 3.11.236* The menu is great, runs very smooth, has great privacy/security settings, updates quickly if not immediately(for most things) it even has Touch ID for my iPhone which is very impressive for a local banks app. ### 5/5 — A lifesaver *2015-11-17, version 3.10.220* This app has almost eliminated the need for a paper statement. I always know my balance on all my accounts!! A timesaver indeed!!!!!👍🏼👍🏼 ### 5/5 — Compare to none *2015-09-24, version 3.9.104* This app and credit union are the friendliest around. App is very user friendly and the staff is very accommodating. ### 5/5 — Amazing credit union! *2015-07-19, version 3.9.104* The best credit union! The app is so easy to work with and convenient :) ### 5/5 — Best cu! *2015-07-15, version 3.9.104* Love this credit union The app is amazing too ### 5/5 — Best credit union *2015-07-07, version 3.9.104* Love it I would recommend anyone to join staff very friendly and helpful 😍😍😍😍 ## Most critical reviews (10 lowest-rated) ### 1/5 — Overcharge *2018-07-12, version 4.2.2541* The app is great but your overdraft fees are outrageous. I’ve lost so much money this yeah because your fees. Seriously considering switching banks. ### 2/5 — V *2017-04-22, version 4.2.2541* Well over all it is OK,,, but the fact that you have to be connected to an external WI-FI signal leaves alot to be desired, cannot use it with the phone data,, ### 3/5 — Difficult to use *2019-06-26, version 4.19.127* I hate the app as it is slow, navigation stinks, and it’s just overall a bust! I wouldn’t even use it but I am waiting on an update to the webpage. The webpage is great! The only issue with that is they need to do an update so it’s completely compatible with apple devices. Very disappointed but hoping they fix the app to work more like the webpage. ### 3/5 — Mobile deposit faulty *2018-12-12, version 4.2.2541* Instructions say to endorse “FFCU for mobile deposit only” which I did. The deposit failed because it wants “For remote deposit at FFCU only” and so I added that. Deposit failed again for same reason. I tried printing it. Deposit failed again. Now I cannot deposit check in any other way, so I am out the money. ### 4/5 — Nice Job *2016-11-21, version 3.11.236* Functions well. It will suffice. ### 4/5 — Pretty good for the most part *2015-10-01, version 3.10.217* The only thing I wish this had was the feature to take pics of ur check!! Otherwise it's a decent app. ### 5/5 — Helpful, simple to use *2021-11-11, version 4.38.203* This app makes it easy to transfer funds between accounts and to do a quick check of amounts in multiple accounts on one screen. ### 5/5 — Wonderful people! *2020-12-30, version 4.25.172* Family financial is the best!!! Like one big family ### 5/5 — FFCU *2020-01-17, version 4.19.127* I Love My Family Financial CU. The best way to go. ### 5/5 — Awesome card control and message feature *2019-03-20, version 4.19.127* Was about to take a trip and forgot to submit my notice at the branch. My app allowed me to set a travel notification and send a message to them asking about a transaction on my account. I could see my travel note and got a quick response back on my question. By far, the easiest app on my phone. ## Most praised reviews (6 highest-rated) ### 5/5 — Love it! *2018-12-31, version 4.2.2541* This app is easy to use! I love that I can transfer money from different accounts easily and that I can deposit checks and pay bills from my phone! ### 5/5 — Fingerprint Sign in *2018-09-01, version 4.2.2541* I love the fingerprint sign in. So quick and easy! ### 5/5 — Convenient!! *2017-08-25, version 4.2.2541* 👍 ### 5/5 — (: *2017-07-27, version 4.2.2541* Easy to use. Called to get help with logging into the app after an update and they were quick, helpful, and super nice! ### 5/5 — Best CU in Town *2017-07-20, version 4.2.2541* Love our CU ### 5/5 — Best CU around *2017-05-10, version 4.2.2541* Only bank I would ever use. The staff is friendly and great at their jobs!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*