# Family Hifazat

> Secure patient portal for accessing personal health records. (iPhone/iPad app by Aga Khan Hospital and Medical College Foundation.)

- Source: https://appshunter.io/ios/app/family-hifazat/id1373736569 (this page in markdown: same URL + `.md`)
- Developer: [Aga Khan Hospital and Medical College Foundation](https://appshunter.io/developer/1156778977)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.11/5 from 9 App Store ratings · 12 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.6 · 190 MB
- Languages: Arabic, English
- Released: 2018-04-23
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/family-hifazat/id1373736569/reviews.md

## What is Family Hifazat?

Family Hifazat is a product of Aga Khan University Hospital Karachi. It provides patients’ access to their personal health records through a web portal and mobile applications.

The Family Hifazat “Patient Portal” is secure, confidential and easy to use web portal & mobile apps to provide AKUH patients 24-hour access to their personal health records including diagnostic results, imaging, medications, vaccines, clinical appointments and discharge summaries.

## Key features

- Access personal health records
- View diagnostic results
- Track medications and vaccines
- Manage clinical appointments
- Secure and confidential portal
- 24-hour access

## Recent user reviews (10 of 12)

All indexed reviews: https://appshunter.io/ios/app/family-hifazat/id1373736569/reviews.md

### 1/5 — Reports are nowhere to be found

*2025-09-22, version 9.0*

All my previous and current radiology reports are missing the radiology folder shows empty and the hospital is not providing any scan reports or pictures. Saying that it will appear on app when it doesn’t.

### 1/5 — App not working

*2025-07-28*

The app is not working. Unable to login.

### 1/5 — Unable to do Online Payment

*2025-01-04, version 8.8*

Receiving the below error when trying to do online payment for a scheduled appointment, previously this issue was not there. I might change the 1 star rating incase the issue is resolved quickly. This issue has been there for almost a month now: You are not authorized to view this page. The transaction has not been processed. If the problem persists please report your problem and quote the following Error Reference Number: E-47F8789C21BD485B868D12263F79F6E7

### 1/5 — Crashing

*2020-12-11, version 5.2*

Its not working.. first i thought that this is happening because i haven’t had updated it for a long time ago. But its not opening after the update even!!!

### 5/5 — Mr Atif Ashraf Khawaja

*2020-10-30, version 5.2*

Excellent App like excellent services they always provide. Since I have downloaded this app my hospital details are in my hands I have control over all medical records and appointment. I don’t need to carry file and xrays I just log in and it’s all there. Just amazing . Excellent work.

### 2/5 — Avg

*2020-09-24, version 5.1*

Needs improvement:

- When i try to open a report, it just keeps on showing the “loading” sign. Doesn’t open it in pdf.

### 2/5 — App is crashing

*2020-06-22, version 4.4*

It’s crashing again and not opening

### 5/5 — app

*2020-06-09*

not opening after todays update

### 1/5 — Professor

*2019-05-30*

1. Color combination of this App is poor. Difficult to read. No option is available to change it.

2. Size of font used is tiny. It cannot be changed or zoomed.

3. Why ask CNIC number? What it has to do with health issues.

4. Why ask CNIC photos. Are we criminals?

5. Particulars asked for CNIC could me misused from your records. You are inviting criminals.

### 2/5 — Help

*2019-04-13, version 3.5*

I m not able to add my family members. Kindly help

## Frequently asked questions about Family Hifazat

### What is Family Hifazat?

Family Hifazat is a secure and confidential patient portal provided by Aga Khan University Hospital Karachi. It allows patients 24-hour access to their personal health records through a web portal and mobile applications.

### What kind of health information can I access with Family Hifazat?

You can access a wide range of personal health records, including diagnostic results, imaging reports, medication lists, vaccination history, clinical appointment details, and discharge summaries.

### Is Family Hifazat secure and confidential?

Yes, the Family Hifazat portal is designed to be secure and confidential, ensuring that your personal health information is protected.

### On which devices can I use Family Hifazat?

Family Hifazat is available on iPhones, iPads, and iPods, providing access to your health records across multiple Apple devices.

### How often is Family Hifazat updated?

The app was last updated on August 21, 2025, indicating ongoing development and maintenance to ensure reliability and functionality.

### What is the age rating for Family Hifazat?

Family Hifazat has an age rating of 12+, making it suitable for users aged 12 and above.

### Does Family Hifazat have ads?

No, Family Hifazat does not contain advertisements, providing an uninterrupted experience for users accessing their health records.

### What do users think of Family Hifazat?

Family Hifazat has a rating of 4.1 stars from 9 ratings, suggesting generally positive user experiences with the app's functionality and ease of use.

## Version history (last 5 releases)

### 9.1 — 2026-05-18

In this version we have improved app functionality and fixed bugs.

### 9.0 — 2025-08-21

We're always working hard to optimize our app with the latest technologies and best new features. This version includes:
• Performance Improvement
Thanks for using Family Hifazat!

### 8.9 — 2025-04-10

We're always working hard to optimise our app with the latest technologies and best new features. This version includes:
• Performance Improvements
• Patient Medical Certificate option
• Wearable Connectivity via Health Kit (beta)
Thanks for using Family Hifazat!

### 8.8 — 2024-12-18

We're always working hard to optimize our app with the latest technologies and best new features. This version includes:
• Performance Improvement
Thanks for using Family Hifazat!

### 8.7 — 2024-04-04

We're always working hard to optimise our app with the latest technologies and best new features. This version includes:
• Performance Improvement
Thanks for using Family Hifazat!

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## More apps by Aga Khan Hospital and Medical College Foundation

- [MyPatients@aku](https://appshunter.io/ios/app/mypatientsaku/id1156778978)
- [AKUH Patient Care](https://appshunter.io/ios/app/akuh-patient-care/id1160134562)
- [AKUH Insulin Calculator](https://appshunter.io/ios/app/akuh-insulin-calculator/id1235438203)
- [AKUHN Feedback](https://appshunter.io/ios/app/akuhn-feedback/id1476031196)
- [Corona-Check](https://appshunter.io/ios/app/corona-check/id1505063249)

All apps by Aga Khan Hospital and Medical College Foundation: https://appshunter.io/developer/1156778977

## Related topics

[family hifazat](https://appshunter.io/ios/topics/family-hifazat) · [hifazat](https://appshunter.io/ios/topics/hifazat) · [aga khan](https://appshunter.io/ios/topics/aga-khan)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*
