# Family Hifazat — user reviews

> 12 indexed App Store user reviews of Family Hifazat by Aga Khan Hospital and Medical College Foundation, rated 4.11/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/family-hifazat/id1373736569/reviews
- App overview in markdown: https://appshunter.io/ios/app/family-hifazat/id1373736569.md
- Rating breakdown: 5★ 7 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## Most critical reviews (10 lowest-rated)

### 1/5 — Reports are nowhere to be found

*2025-09-22, version 9.0*

All my previous and current radiology reports are missing the radiology folder shows empty and the hospital is not providing any scan reports or pictures. Saying that it will appear on app when it doesn’t.

### 1/5 — App not working

*2025-07-28*

The app is not working. Unable to login.

### 1/5 — Unable to do Online Payment

*2025-01-04, version 8.8*

Receiving the below error when trying to do online payment for a scheduled appointment, previously this issue was not there. I might change the 1 star rating incase the issue is resolved quickly. This issue has been there for almost a month now: You are not authorized to view this page. The transaction has not been processed. If the problem persists please report your problem and quote the following Error Reference Number: E-47F8789C21BD485B868D12263F79F6E7

### 1/5 — Crashing

*2020-12-11, version 5.2*

Its not working.. first i thought that this is happening because i haven’t had updated it for a long time ago. But its not opening after the update even!!!

### 1/5 — Professor

*2019-05-30*

1. Color combination of this App is poor. Difficult to read. No option is available to change it.

2. Size of font used is tiny. It cannot be changed or zoomed.

3. Why ask CNIC number? What it has to do with health issues.

4. Why ask CNIC photos. Are we criminals?

5. Particulars asked for CNIC could me misused from your records. You are inviting criminals.

### 2/5 — Avg

*2020-09-24, version 5.1*

Needs improvement:

- When i try to open a report, it just keeps on showing the “loading” sign. Doesn’t open it in pdf.

### 2/5 — App is crashing

*2020-06-22, version 4.4*

It’s crashing again and not opening

### 2/5 — Help

*2019-04-13, version 3.5*

I m not able to add my family members. Kindly help

### 3/5 — Problem in completing the registration form.

*2018-09-06, version 1.7*

I tried to register. But can’t get through. There is some problem. After filling the form loading the documents, it was stuck in payment section. I tried twice. Hope it will be corrected soon. Application looks great👍

### 5/5 — Mr Atif Ashraf Khawaja

*2020-10-30, version 5.2*

Excellent App like excellent services they always provide. Since I have downloaded this app my hospital details are in my hands I have control over all medical records and appointment. I don’t need to carry file and xrays I just log in and it’s all there. Just amazing . Excellent work.

## Most praised reviews (2 highest-rated)

### 5/5 — app

*2020-06-09*

not opening after todays update

### 5/5 — Easy access to old medical records

*2019-04-11, version 3.4*

Excellent app. For me best thing is the accessibility to my old medical records. No matter where I am I can show my entire medical history to doctor on my mobile screen.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*