# Family Orbit: Parental Control — user reviews > 53 indexed App Store user reviews of Family Orbit by AppObit LLC, rated 3.50/5 from 134 ratings. - Source: https://appshunter.io/ios/app/family-orbit-parental-control/id1041685597/reviews - App overview in markdown: https://appshunter.io/ios/app/family-orbit-parental-control/id1041685597.md - Rating breakdown: 5★ 77 · 4★ 6 · 3★ 6 · 2★ 3 · 1★ 42 ## Newest reviews (15 of 53) ### 1/5 — Subscription *2021-04-24, version 4.0.3* I got the free trial and I do not like the app at all. I want to cancel before I am charged. It gives you a link to manage your subscription which asks you to enter your email address which sends you an email to access your account which sends you to the same link that asked for your email! Thank goodness I signed up to pay with PayPal. I will contact them and cancel that way. This app is a scam!!!! ### 1/5 — Useless *2021-03-15, version 4.0.3* GPS tracking is not working at all: location doesn't get updated for days! The only time it gets updated is to manually launch the app. The app is allowed to always use location services, and is allowed to run in background. Yet, the latest location shown right now is from Thursday last week - the day I had it installed and set it up for the first time. ### 1/5 — Took to long to set up *2021-03-02, version 4.0.3* Stick as many steps between users as possible. Gave up after repeatedly using the instructions. Delete it, find something better. ### 1/5 — Horrible *2021-02-08, version 4.0.3* This product doesn’t work at all. ### 1/5 — i hate this app *2020-11-05, version 4.0.1* my mom is using this app to be a total creep and “watch over” me. it’s ridiculous.. why would you make this app bro.. are you trying to make teenagers lives harder? ### 1/5 — Monitoring text messages *2020-10-18, version 4.0.1* I just spent $90 for nothing. I just want to see how to get my son’s text messages and cannot. ### 1/5 — Doesn’t work, still charged $19.95, won’t refund! *2020-09-19, version 4.0.1* 9 days ago I signed up for the trial, and couldn’t get this to work on iPhone. That same day, I tried cancelling my trial and then fully deleted my Family Obit account. 8 days later I was charged $19.95, and I wrote FamilyOrbit today to ask for a refund and they refuse to refund me. I never used the service because I could never get it to work. Super shady to do this to someone, I can tell you I’ll never be using any of their apps in the future. Thanks for the THEFT of my hard earned money!!! ### 1/5 — Giving up on this app working *2020-08-28, version 4.0.1* After a lot of investment of time and tech, I canceled my subscription today. As others have said, this app simply does not work for iPhones with two-factor authentication and thus does not deliver on its promise of service. Paying $20+ per month for something that doesn’t work is obviously a bad decision and you can avoid wasting your time and money by choosing a different system. ### 1/5 — Will not let me uninstall app *2020-07-20, version 4.0.1* It keeps redownloading. ### 1/5 — Review *2020-05-11, version 3.3.7* This has been a huge challenge to set up & not at all as it was described ### 1/5 — Yahya *2020-04-25, version 3.3.7* USELESS AND TIME WASTE ### 1/5 — Scam *2020-03-22, version 3.3.7* This app is the worst thing I spent money on! It doesn’t update the location which is crucial for those who buy the app (hello! this is a parental control device), there’s always bugs and you can never use it properly. I want a refund!!! ### 1/5 — Not free Mom *2019-06-02, version 3.3.2* Useless, unless you make use of the in app purchases. ### 1/5 — Scam *2019-05-31, version 3.3.2* This app doesn’t monitor iPhones as promised on the website. They steal your money and won’t refund it ### 1/5 — All features does not work! Claims are wrong... *2019-05-28, version 3.3.2* It’s not a overall good app ! You cannot see the app used by your kid and couple of other feature also don’t work ## Most critical reviews (10 lowest-rated) ### 1/5 — Stores too much data on the device *2024-09-17, version 4.0.3* No apparent way to delete the data either. ### 1/5 — Doesn’t work *2024-08-26, version 4.0.3* Tried adding my son and every time I go to add his number the app crashes. Will find another way but this is not it. ### 1/5 — плохо *2024-05-18* Удачное приложение, заявлено, что можно будет посмотреть архивную историю передвижения, а оказывается нельзя. ### 1/5 — Don’t waste your time *2023-08-10, version 4.0.3* Tried to set up an account, but logged me out half way through the process. Then after having to reset a password I hadn’t even set, I was sent an activation key that is too long for the input box, so can’t activate. Waste of time and effort. Now requires a call to support before I’ve even set up an account. I’ve given up. ### 1/5 — Worse app ever *2022-07-11, version 4.0.3* It never connected with my child’s device. Sent them two messages with picture of the issue I was having. I need my money back ### 1/5 — No tracking between spouses *2022-01-06, version 4.0.3* I invited my wife to be in my household, with a paid subscription. She never got the invitation. So we signed her up and it would not allow her to join my household. So I reached out to support and they manually put her in my household. When I would send her family orbit messages and allow tracking, she could not see either. It was a big waste of time. It did nothing it promised. ### 1/5 — Does not work as advertised! *2021-12-16, version 4.0.3* I would not recommend this app not anyone. First, it is difficult to install and get going. It is not user friendly and has several complicated steps. Second, it DOES NOT monitor text messages! Even with the iTunes download! The ONLY two things that worked was showing contacts and location(very delayed location I might add). Other than that, nothing else was accessible, even with the iTunes download. I reached out to the guy that runs the program and asked for a refund for the second month that had JUST been charged and explained that it wasn’t working…HE REFUSED! he continued to charge me for the whole month (even though he was contacted immediately after the charge). His response was curt, and unprofessional! So, don’t expect refunds for a failed app that doesn’t do anything different than find my iPhone does! Don’t waste your money or your time. You will not receive the customer support or service that you’re paying for. ### 1/5 — Don’t sign up for the free trial! Money Grab! *2021-09-11, version 4.0.3* Their “free” trial is not really free. Tried it for three days and decided it wasn’t for my family. Canceled within the trial period but was still charged for the full month. When I emailed, the response is that they’re very transparent about their charges and they won’t refund me for the month charged after the free trial which I never even used. I’m pretty tech savvy in my early thirties. This app is very buggy and not what you’re looking for if you want to monitor your kids phones. The emergency alert function doesn’t even work properly. What a waste of time and money. Use something else. Buyer beware! ### 1/5 — Scam *2021-07-13, version 4.0.3* This company is a scam. I have cancelled multiple times and they keep charging me. The email provided to PayPal is a “donotreply” email and now every time I try to access the app, it says error please try back later. I’m going to try to block the payment through my bank next. ### 1/5 — Deleted after 3 days *2021-05-28, version 4.0.3* Signed up and followed all the steps and the app never refreshed and after sending multiple trial texts and calls to my child’s phone it still said 3 days later there was zero activity. I reached out to Customer service to inquire about and they sent me tutorial videos on how to monitor from my computer. I followed videos and connected phone with still no success. They have a strict 0 refund policy so I’m just out $20.00 for 3 days of frustration. Great idea just not user friendly AT ALL! ## Most praised reviews (7 highest-rated) ### 5/5 — An awesome app *2026-05-07, version 4.0.3* Helped me protect my kids ### 5/5 — Got me results. *2023-07-24* I Came across this recommendation here on the apple app store, I didn’t believe they could help me get the results i needed to confirm my partner’s infidelity considering the fact that I’ve put a lot into getting the information i need to call it quits with him cause it was no longer just an assumption, his actions, neglect and frequency on his phone and PC made it obvious. I gave the hacker’s services a shot after losing a lot to these apps with no results. I got in touch and emailed them at CybersailHQ@ gmail com, employed their services, provided them with the required details. I did this not believing it will come to fruition just like most of the apps I’ve tried. Fortunately for me, the hack was successful and reports sent to me further confirmed my “assumptions” as my partner was an unrepentant cheat. On seeing text messages, emails and pictures, he denied being married, gosh! there and then I knew it was over. It broke me down bad, but I’m glad family and friends helped me heal. I’m Grateful to Mr Venn for unfolding the truth, I recommend their services 100%. ### 3/5 — Difficult and awful font colors when printing text logs *2021-04-18, version 4.0.3* It is buggy. Would not download extractor from website. When I finally got it to work with itunes...have to constantly backup itunes-run extractor each time you want it to refresh for updated messages. Then the pdf to print out text logs is unreadable in print due to terrible font colors - its so light when u print. I had to resort to converting to excel type file for black and white report. Not sure if i will continue paying for this- it should be much cheaper. ### 3/5 — Can't locate a place by address. *2016-08-29, version 1.5.1* I have been a long time Life360 app user. Just downloaded Family Orbit to trial it out. It has very good extra features for an added cost but lack one of the basic needs. You cannot create a geo fence based on typing an address. You have to search the location browsing the map relative to your current location. Not very convenient. ### 2/5 — Hard to see anything! *2020-11-02, version 4.0.1* Why would you put white font on a light colored background? There is nothing wrong with my eyes, but I can barely see a lot of the features on this app because of the white font on a light grey background. Seriously guys, please do something about this; it’s not aesthetically pleasing, just irritating! ### 2/5 — Doesn’t work if child has 2 factor authentication *2020-06-13, version 4.0.0* You can’t monitor iMessage if your child has two factor authentication on their device. Company isn’t upfront about this so sharing it here. ### 2/5 — Watch out the cost of premium version *2016-08-29* Function wise the app provides all you need to track your children. Location takes a while until it's being updated. Watch out before buying premium version. They make you believe that it is only a one time fee but matter of fact it's a monthly charge for the service. I confronted them but they always avoid to answer this. That is why I won't continue using this app and it gets two stars deduction. Everyone has to decide themselves but I think for me this is not a good business practice. Other similar apps tell pretty clear up front what it cost Family Orbit doesn't but again function wise I think it's a good tool to use but I will not support such s business practice. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*