# Family Pride Pay

> Mobile payment and machine control for participating laundromats. (iPhone/iPad app by KioSoft Technologies LLC.)

- Source: https://appshunter.io/ios/app/family-pride-pay/id6479389293 (this page in markdown: same URL + `.md`)
- Developer: [KioSoft Technologies LLC](https://appshunter.io/developer/1254243314)
- Category: Utilities
- Price: Free
- Rating: 4.72/5 from 191 App Store ratings · 53 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 43 MB
- Languages: English, French, Spanish
- Released: 2024-04-09
- Data updated: 2026-09-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/family-pride-pay/id6479389293/reviews.md

## What is Family Pride Pay?

ATTENTION: Only for use in participating laundry locations.
 
Family Pride Pay is an iPhone application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer.
 
Simply use Family Pride Pay to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history.
 
• Scan the QR code of your laundry room (one time process)
• Start laundry machines via Bluetooth by scanning QR code on the machine
• Check your card/account balance, and add value to your account for laundry.

For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete.

## Key features

- Pay for laundry cycles
- Purchase credit via app
- Start machines via Bluetooth
- Scan QR codes
- View account balance
- Transaction history
- Machine availability alerts

## What do users think of Family Pride Pay?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use
- 🚀 Fast and quick
- 👍 Convenient
- 👍 Good service
- 👍 Works well
- 👍 Great app
- 👍 Easy to understand
- 👍 Makes laundry easy
- 👍 No problems
- 👍 Very happy
- 👍 Convenient and accurate
- 👍 Clean machines
- 👍 Great experience

**Cons**

- 💰 Too expensive
- 🐛 Buggy app
- 🐛 Errors adding funds
- 🔒 Weak password security
- ❓ Unnecessary data requirements
- ❓ Bluetooth required unnecessarily
- ❓ No alternative payment methods
- ❓ Nonexistent customer service
- 🐛 Credit card registration issues
- 🐛 Room status not showing availability
- 🐛 Machine availability not working
- 🐛 Auto-refill option can be confusing
- 🐛 App can be slow
- 🐛 Takes money without registering
- 🐛 Minimum load amount too high
- 🐛 App doesn't show exact minutes
- 🐛 Starting/stop times inaccurate
- 🐛 Cannot reload physical card
- 🐛 Cannot start/stop remotely
- 🐛 App doesn't support tap-to-pay
- 🐛 Requires two separate accounts
- 🐛 Dryer pop-up can lead to overpayment
- 🐛 Machine doesn't register payment

**Commonly reported bugs**

- App is buggy
- Errors with adding funds
- Password security is weak
- Faulty captcha systems
- Credit card registration UI is busted
- Room status option doesn't show availability
- Machine availability not working
- App takes money and doesn't register
- Password reset email not received
- App is super slow
- Starting stop times are not accurate
- App says machine is finished but it's not
- Cannot reload physical laundry card
- Cannot start and stop machine if not standing in front
- Doesn't let me register my card

**Most requested features**

- Add QR code to machines for easy download
- Option to see when other people are using washers
- Enable machine availability feature
- Change dryer pop-up to avoid accidental extra time
- Lower price per load
- Allow loading less than $10
- Show exact minutes for cycles
- Allow remote start/stop of machines
- Add tap-to-pay functionality
- Allow registration of physical laundry card
- Improve password security (symbols, character count)
- Provide alternative payment methods
- Improve customer service responsiveness
- Add option to see machine availability

## Recent user reviews (10 of 53)

All indexed reviews: https://appshunter.io/ios/app/family-pride-pay/id6479389293/reviews.md

### 5/5 — Highly recommended

*2026-07-03, version 2.29.3*

Super easy to use

### 5/5 — Excellently

*2026-06-20, version 2.29.3*

Excellent

### 5/5 — Satisfied

*2026-05-25, version 2.29.3*

I am satisfied with the service , convenient and reasonable price. Hope to stay this way!!

### 1/5 — Subpar

*2026-05-09, version 2.29.3*

App is buggy, errors with adding funds. The password security is so weak that you cannot use symbols in the password and there is no minimum character count. If you are able to add funds and save your card info on this app beware of this weak security and its faulty captcha systems.

Secondly, it requires unnecessary data, and despite scanning the QR code, still requires Bluetooth settings. How much of our data does an app for laundry really need from us? It’s overboard. If you are unable to add funds with debit or credit, there is no longer a back up that allows people to use other methods of payment.

Lastly, the customer service borderline nonexistent. There is only a way to leave a message on their answering machine with your name and address, and what machine is malfunctioning. You might get a refund for if the machine eats your money and doesn’t return it (which is new, since the last app just took it silently and there was no way to report the mistaken balance). No ways to retrieve money put into the account. No response for technical issues or technical support, which should be obligatory for all companies looking to make an unnecessarily complicated app for a simple daily task.

It appears to me that most of their positive reviews must come from bots, because almost all the negative reviews are much more true renditions of what the average experience with this app is.

### 5/5 — Easy and fast

*2026-05-07, version 2.29.3*

Very happy with this new system! Very easy to add funds and it connects to machines quickly!

### 3/5 — Room status

*2026-05-05, version 2.29.3*

The room status option doesn’t even show what’s available or not

### 5/5 — Útil

*2026-04-23, version 2.29.3*

excelente servicio

### 1/5 — Credit card doesn’t work

*2026-04-18, version 2.29.3*

Absolutely inconvenient. The card number has 3 extra number slots and the UI to try and register a new card is busted. Fix your app.

### 4/5 — Good

*2026-04-15, version 2.29.3*

Just hopefully the app had like a option to see when other people are using the washers

### 5/5 — Downloading the app

*2026-04-11, version 2.29.3*

Only recommendation is adding QR code to the machine so people can download the app.

## Frequently asked questions about Family Pride Pay

### What does Family Pride Pay do?

Family Pride Pay is an application designed to simplify the laundry process at participating locations. It allows users to purchase credit directly through the app and then use that credit to pay for and start washing machines and dryers using Bluetooth technology.

### How do I use Family Pride Pay to start a machine?

After purchasing credit, you can start a laundry machine by scanning the QR code on the specific machine via Bluetooth. This action communicates with the machine to initiate your selected cycle.

### Is Family Pride Pay free to use?

The Family Pride Pay application itself is free to download and use. Users purchase credit within the app to pay for laundry services, but there are no additional fees for using the app's payment and control features.

### What are the benefits of using Family Pride Pay?

Benefits include the convenience of paying for laundry directly from your phone, tracking your spending history, and receiving alerts when your laundry cycle is complete. It also allows you to check machine availability at participating locations.

### Where can I use Family Pride Pay?

This application is exclusively for use in laundry locations that are participating with Family Pride Pay. You will need to scan a QR code specific to the laundry room and then scan QR codes on individual machines to use the service.

## Version history (last 2 releases)

### 2.29.3 — 2024-06-05

Logo updating.

### 2.27.3 — 2024-04-10

No release notes.

## Apps similar to Family Pride Pay

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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## More apps by KioSoft Technologies LLC

- [CleanPay Mobile](https://appshunter.io/ios/app/cleanpay-mobile/id1156220055)
- [Hercules CP Mobile](https://appshunter.io/ios/app/hercules-cp-mobile/id1301857383)
- [Coinamatic CP Mobile](https://appshunter.io/ios/app/coinamatic-cp-mobile/id1318073129)
- [KioSoft Logistics Manager](https://appshunter.io/ios/app/kiosoft-logistics-manager/id1347771253)
- [BDS Laundry Start](https://appshunter.io/ios/app/bds-laundry-start/id1396770224)
- [AaxonPay](https://appshunter.io/ios/app/aaxonpay/id1411257461)

All apps by KioSoft Technologies LLC: https://appshunter.io/developer/1254243314

## Related topics

[family pride pay](https://appshunter.io/ios/topics/family-pride-pay) · [family pride](https://appshunter.io/ios/topics/family-pride) · [family pride laundry](https://appshunter.io/ios/topics/family-pride-laundry) · [pride pay](https://appshunter.io/ios/topics/pride-pay) · [girbau sapphire laundry pay](https://appshunter.io/ios/topics/girbau-sapphire-laundry-pay)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*