# Family Tree* — user reviews

> 63 indexed App Store user reviews of Family Tree* by App Star Family, rated 4.60/5 from 6,944 ratings.

- Source: https://appshunter.io/ios/app/family-tree/id1589008408/reviews
- App overview in markdown: https://appshunter.io/ios/app/family-tree/id1589008408.md
- Rating breakdown: 5★ 5,702 · 4★ 553 · 3★ 277 · 2★ 127 · 1★ 285

## What do users think of Family Tree*?

Overall sentiment: mixed

**Pros**

- ⭐ Great resource
- 🙌 Helpful for beginners
- 💻 User-friendly interface

**Cons**

- 💰 Expensive subscription
- 🔒 Limited free access
- 🤔 Difficulty migrating existing data

**Commonly reported bugs**

- Issues with pairing app to original version
- Trouble submitting feedback

**Most requested features**

- Free trial period to test the app
- Option to export family tree data
- Improved compatibility with other genealogy platforms

## Newest reviews (13 of 63)

### 1/5 — Data

*2026-01-06, version 1.8*

Hard to enter data or make corrections.

### 1/5 — What’s going on

*2025-12-13, version 1.8*

What is the purpose of this app? I was able to punch in my name and bday, save that and the bday didn’t stick. I can’t search anywhere. I’ve tried using this either no success. This seems like a scam esp asking for money before using the app!

### 3/5 — Drain review

*2025-11-26, version 1.8*

Family tree is great idea but I am over 80 and need tons of guidance to do the tree justice.  Any suggestions be appreciated

### 1/5 — SCAM

*2025-10-24*

I started my free trial excited about finding my distant family. I signed in and realized it’s a little fake looking but still proceeded. Once I realized that I couldn’t look up people I tried to delete mg free trial so I wouldn’t be charged! IT WOULDNT LET ME CANCEL AND IM STUCK WITH THE SUBSCRIPTION😡

### 1/5 — Ripoff

*2025-08-02, version 1.3*

Again three days and then automatic 4.99 a week. This makes me sick!

### 1/5 — Terrible

*2025-08-02, version 1.3*

This is bad you have to pay to even do anything
Not worth it

### 1/5 — This app is not it

*2025-06-03, version 1.3*

This app only lets you add 4 people to your tree before another screen shows up telling you to pay for premium to add more people. You can’t do anything without premium except pick a background and add 4 people. (Not Exaggerating) Seriously unbelievable, anyone who has LIED and said that this was a great “free” app needs jail time.

### 1/5 — In app purchases

*2025-03-26, version 1.3*

To even use the app you have to pay 4.99/month not worth it

### 4/5 — York Tree

*2024-11-14, version 1.3*

Lillie  Carpenderr

### 1/5 — Help

*2024-11-14, version 1.3*

I have been using Family Tree for a number of years along with MyHeritage.
But my computer died and I am not able to move these programs to my new laptop. I need help and the instructions provided do not work for me.

### 1/5 — Struggling to get a tree that my family already built

*2024-11-09, version 1.3*

I didn’t want to have to build an entire tree when my grandpa always built an entire family tree on here. Can’t find anything without having to pay $260/year

### 1/5 — Awful

*2024-10-05, version 1.3*

I could only add 4 family members before it asked for money

### 1/5 — No free access or preview

*2024-08-14, version 1.3*

I am a Roots Magic user but I have been looking for an app to make stylish looking family charts that I can print myself. This app looks fantastic in the App Store. The graphics are very pretty and the screenshots appear to be exactly what I’m looking for. A simple but graphically interesting family tree to include with photo albums and other family keepsakes for when they get passed down.

Unfortunately, there is no free access to try out the app before signing up for a subscription. Despite the fact that the Subscription button in the App Store indicates a free month trial—Once you download the app, there are a couple of cutesy animated intro screens that really don’t provide much information. The 3rd screen is an offer to sign up for a 3 day free trial which then automatically becomes a $4.99/week subscription. You can’t skip past this. With the cute animation, you’d think there would be a short tutorial video so you could at least see how it works before signing up for a subscription.

I don’t like to give out info before seeing if the app is even something that I’d like and a 3 day trial seems like barely enough time to learn a few rudimentary functions much less get a real feel for how it works unless you have hours a day to spend working with it. I can see giving it a try, deciding not to continue with the subscription and then being forever inundated with emails begging me to subscribe.

## Most critical reviews (10 lowest-rated)

### 1/5 — Confusing interface with hard to read text

*2026-08-20, version 1.8*

Wish I hadn’t purchased the year plan.  Text is white on light background.  Not clear how to build tree.

### 1/5 — CW

*2026-07-06, version 1.8*

It looks like I can’t use it without payment except for a 3 day free trial.

### 1/5 — Ancestry

*2026-06-11, version 1.8*

This app is a joke. It’s not free for 7 days. I canceled my subscription with in 30 minutes after purchase because you can’t research on it. You must type in every detail. But even though i canceled the service, i was charged anyway. Don’t waste your money or time. Trust me, it’s not worth it. I’ve been doing genealogy for 30 years and this is the worse appt I’ve seen. Very disappointed!!!!

### 1/5 — Money

*2026-05-20, version 1.8*

Was not aware of the payment

### 1/5 — Ugh

*2026-05-11, version 1.8*

I try to sign in & it just takes me to a blank page!

### 1/5 — Complete scam

*2026-02-24, version 1.8*

Made me pay to get in and would not allow me to do anything

### 1/5 — This app is a scam!

*2026-02-10, version 1.8*

They keep charging me $50 for an annual subscription that I never wanted. It’s like the second time in two weeks.

### 1/5 — Total Rip off!

*2026-01-24, version 1.8*

I was searching for the WikiTree app, and ended up paying $49.99 for a year subscription. This app does not function at all! I confused it with Family Search , which is TOTALLY free. Even the icon looks very similar. My other Family Search app goes back to the 1400’s, and this Family Tree app is impossible to add to and use. All I could do was enter my own basic information. Don’t be fooled! Get the Free Family Search app. I can’t even figure out if there really is a WikiTree app!

### 1/5 — Canceled Subscription

*2026-01-15, version 1.8*

I canceled this before free trial was up and they keep charging me. Do not trust this app.

### 1/5 — Ripoff

*2026-01-11, version 1.8*

Consumer beware! They will charge your account without permission and subscriptions are expensive for what you’re getting.

## Most praised reviews (10 highest-rated)

### 5/5 — My Family Tree

*2026-05-29, version 1.8*

I am enjoying it to maximum, and I will find all my ancestors as much as I can..

### 5/5 — Arguello

*2026-01-20, version 1.8*

Servin

### 5/5 — Rip off

*2025-11-25, version 1.8*

They’re trying to charge me 50 bucks Stephen and one person who does that like they need to stop and there’s no free access or preview and when you earn it it doesn’t let you add anybody just charges your card and then says you’re locked up who does that?

### 5/5 — Ancestry Member

*2025-06-07, version 1.3*

About 30 years

### 5/5 — Maybee family tree

*2024-12-24, version 1.3*

Same

### 5/5 — Great

*2024-09-03, version 1.3*

Lot of fun discovering

### 5/5 — Great Resource

*2024-08-28, version 1.3*

I am a beginner.  So far, with a little help, I’m finding family connections.

### 5/5 — Not free at all

*2024-07-24, version 1.3*

The app is available for free, but almost every desired feature within the app comes with a price tag. For instance, you can only add a limited number of family members before being required to start paying. Additionally, if you want to conduct in-depth research on your family, you have to make a payment. It would be more straightforward for the app to have an initial download fee since the free version offers limited functionality. The app seems to heavily favor paid users, making it difficult to enjoy the full experience without spending money. If you're not willing to invest any money, DONT GET THIS APP!

(I gave it 5 stars so you can see this)

### 5/5 — My Faniily

*2024-04-07, version 1.3*

Ancestry is the place to go. I enjoy and I love knowing who my family is. It’s strange how looking up my history and all the challenges they faced. So proud of my family.

### 5/5 — Absolutely the BEST ancestry search!!!

*2024-04-06, version 1.3*

I started on a whim researching my ancestors, and I am SO hooked!  It’s been less than 10 days and I’ve already found ancestors from the 1600’s!!  To be
Able to see actual photos of my 4th great grandmother is amazing.  I’ve alway been told I was named after my maternal grandmother and I have hated my name for 63 years!!  I was floored when I discovered that wasn’t my grandmother’s name!! After discovering my great great great grandmother I realized that each woman had changed the spelling each generation! So technically I AM named after her and the other 3 ladies. I am now appreciative of it!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
