# Family Zone Connect — user reviews > 6 indexed App Store user reviews of Family Zone Connect by FAMILY ZONE CYBER SAFETY LIMITED, rated 2.00/5 from 16 ratings. - Source: https://appshunter.io/ios/app/family-zone-connect/id1062506254/reviews - App overview in markdown: https://appshunter.io/ios/app/family-zone-connect/id1062506254.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 12 ## Most critical reviews (6 lowest-rated) ### 1/5 — Can’t see what my child is doing *2021-04-30, version 3.7.0* I’m trying to connect my child’s iPad but nothing is working **Developer response:** Hello, Thanks for the feedback. The Family Zone app shouldn't be causing any issues like you are experiencing, we would love to help and try to get to the bottom of the issues and fix this for you. Please get in touch with our support team https://www.familyzone.com/us/families/contact-us - The FZ team ### 1/5 — Terrible app do not download *2020-10-29, version 3.4.0* My parent won’t let me play roblox at ALL, and tiktok doesn’t work even though my parent unblocked my device BOOO TERRIBLE **Developer response:** Hi thanks for giving us feedback. There is a known issue related to Roblox access for some of our customers and our team are actively working on a fix. We have no knowledge of any issues with TikTok, I'll raise a ticket and get someone to check that out for you. You can contact us on https://www.familyzone.com/us/families/contact-us and our support team will contact you and troubleshoot the issues. ### 1/5 — It’s a horrible app *2020-10-23, version 3.4.0* My kid can play violent games but not roblox **Developer response:** Hi, thanks for your feedback. Our engineers are looking into the Roblox issues that some customers are seeing. ### 1/5 — Very very bad! *2020-09-03, version 3.3.2* I’ve tried to use this app to monitor my children’s activities and limit screen time during bed time. Not only did the app break the home button on my son’s ipad but it also required us to reset my daughter’s iphone. I’ve tried to limit snapchat and tik tok many times and to my dismay it simply didn’t work. Once I decided that I no longer wanted to use the parental controls because of my bad experience I thought I would give the life 360 (my personal recommendation for keeping your children safe) like tracking features. Boy was I wrong. My oldest son just got his license and wanted to go to the local Mcdonald's to grab a bite-to-eat. Like any mother, I agreed but asked him to return immediately because we had a family matter that night. When I check the app to make sure he was alright it had informed me that he was seven streets down from the Mcdonald’s (that would be about 2 miles away). Hastily I checked the find my iphone app to make sure the family zone app was accurate. At this point I had enough of the app and it’s havoc. This app has caused me too much stress to fathom. I HIGHLY recommend life 360 over this app. **Developer response:** Hi, thanks for your feedback. We're sorry you had a bad experience with our app. We would love to help you fix the issues you encountered. If you want to give our app another go please do contact https://www.familyzone.com/au/families/contact-us and one of our customer support teams can walk through the issues you encountered. ### 1/5 — horrible *2020-08-29, version 3.3.1* terrible terrible terrible ### 1/5 — IT NEED BETTER WORTH *2020-04-12, version 2.1.5* WORST APP EVER CANT TAKE VPN OF RUINED MY IPHONE BAD FOR ALL DIVES DO NOT DONLODE RUIND MY HOME BOUTIN AND THUMB ID AND LONG ME OUT OF ROBLOX AND CANT DELEAT APPS ANYMORE DOOO NOOOT DONLODE I HATE THIS APP **Developer response:** Hi, thanks for your feedback, and sorry for the late reply to your review. If you update the app to the latests version 3.3.2 you might find some of the issues are no longer present. Thanks. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*