# Family Zoo: The Story — user reviews > 365 indexed App Store user reviews of Family Zoo by Plarium LLC, rated 4.30/5 from 4,471 ratings. - Source: https://appshunter.io/ios/app/family-zoo-the-story/id1228655110/reviews - App overview in markdown: https://appshunter.io/ios/app/family-zoo-the-story/id1228655110.md - Rating breakdown: 5★ 2,884 · 4★ 773 · 3★ 335 · 2★ 180 · 1★ 299 ## What do users think of Family Zoo? Overall sentiment: mixed **Pros** - 🤩 Cute animal animations - 🎨 Customizable zoo - 🎁 Generous with rewards and boosters - 💰 Can progress without spending money **Cons** - 😫 Levels become extremely difficult and repetitive - 💰 Expensive to progress with in-app purchases - 🐛 Frequent crashes and glitches - ⏳ Slow progression and lack of new content **Commonly reported bugs** - Game freezing or crashing - Rewards and boosters not working as intended - Progression getting stuck or reset unexpectedly **Most requested features** - More frequent updates with new levels and animals - Ability to reset progress or start a new game - More flexible and less restrictive progression system - Improved stability and reduced technical issues ## Newest reviews (11 of 365) ### 3/5 — I love the game about animals but i find you make it to difficult levels to play it is not very much *2026-04-14, version 2.3.6* May have to delete i would have giving it a 5 but way to hard to play not fun ### 2/5 — Glitchy *2025-07-03, version 2.3.6* I like this game however it freezes up all the time and it’s usually only when I’m about to win a level. I can’t move anything or click anything so I’m forced to close the game and reopen it which makes me lose a life and resets the level. I’m getting super fed up with it because I use the power-ups you can chose before the level begins and when I reenter the game, the power-ups I used and gone but I still have to redo the level. If this isn’t fixed I’m just going to have to delete the app because I’ve wasted so many power-ups on levels I was forced to redo despite me being able to win if the game didn’t freeze up. ### 2/5 — Horribly Designed Levels *2025-02-16, version 2.3.6* Some of the levels are horribly designed and outrageously difficult. The reward to difficulty rate is completely off and makes it feel fruitless at the end. I hope they stopped updating this game because it would be a somewhat reasonable explanation for how poorly maintained and updated these levels are. ### 3/5 — Fun game but no new levels *2024-06-29, version 2.3.6* Stopped at level 3041, nothing new for over a year. ### 2/5 — Great game but… *2024-06-15, version 2.3.6* Love this game but have been stuck on one level for three days. Games are meant to be fun but sadly this no longer is. Unfortunately going to uninstall and find another game which is enjoyable and not a chore ### 4/5 — General *2024-05-09, version 2.3.6* The cover has not changed since last year. Still on a Christmas picture ### 3/5 — Next update? *2023-10-03, version 2.3.6* I’ve been at the end of the levels for quite a while now. Are there any plans to continue this game? If so when can we expect that? Thanks! ### 2/5 — Don’t like it *2022-12-18, version 2.3.6* I am connected to the internet but it said I’m not ### 4/5 — Great game *2022-12-05, version 2.3.6* I love this game it’s one of my favorites but there are a few flaws.Some of the levels are practically impossible and you can’t get past them.Sometimes the game will just kick you out for no reason, even if you hav WiFi. Even though their are flaws I think you should definitely get this game.🙂 ### 2/5 — Frozen *2022-12-01, version 2.3.6* Game is frozen and won’t load the levels - any advice? ### 3/5 — This game could EASILY be 5+ stars *2022-09-02, version 2.3.6* I’ve spent the last few minutes reading the reviews and incredibly the core essence of them has not changed in over 4 years. Many of the reviewers correctly state how ridiculously hard it is to pass certain (many!) levels and here we are, 4 years later, and the issue is the same. From this, I can only surmise the developers have little interest in heeding customer feedback. And that’s a shame - the game is truly superb. But when you have to keep spending money to pass levels, it’s no longer a game but a chore. Who wants to play the same level 20x+ just to move on to the next level that you’ll also have to play 20x+? Not me. So unfortunately, this game is being relegated from my new addiction to one that I will play perhaps a few times a year just for the heck of it. Luckily for me, I’ve got Park Town on every device I own so I will very happily be sticking with that. ## Most critical reviews (10 lowest-rated) ### 1/5 — Levels *2025-09-02, version 2.3.6* Well since there has been no new levels in forever I am going to delete this game. It was one of my Favorite games until you stopped developing new levels. What a shame. To anyone thinking of downloading DONT ### 1/5 — YOU DO NOT GET TO DESIGN *2025-04-09, version 2.3.6* The zoo. You play the game and they design the zoo. Now you can design it if you want to spend a bunch a money buying your zoo. TOTAL SUCKY GAME. DEFINITELY NOT LIKE IT USED TO BE WHEN YOU COULD PICK BETWEEN 3 DIFFERENT OPTIONS. ### 1/5 — No development in this game *2025-02-23, version 2.3.6* This game has an end and I’ve reached it! The people in charge of this must be asleep at the wheel! Playing it still but getting repetitive rounds and absolutely now new levels available! It’s become absurd! ### 1/5 — Can’t play even though I have many lives played for years now all of a sudden it won’t let me play *2024-10-29, version 2.3.6* This new version hurts my eyes I don’t like it I like the old version better I don’t think I can play this anymore ### 1/5 — Family zoo *2024-02-18, version 2.3.6* Game was sluggish some levels not enough moves which makes you use all your boosters ### 1/5 — DO NOT START GAME *2023-12-21, version 2.3.6* It's been two years since they added any levels. You'll play the same puzzles over and over and over again ### 1/5 — Not great *2023-08-21, version 2.3.6* This game starts out fun but it has become completely unbeatable. I’ve been stuck on one level now for a month and support does nothing but have snarky remarks to make . I’ve spent all my boosters and coins trying to pass this one level it has become a source of anxiety and I do not at all recommend this game … Playrix has a much better version called Wildscapes ### 1/5 — Nope! Unbelievable! *2023-03-22, version 2.3.6* I was excited when I downloaded the game. Literally one minute into the game and immediately got a long pushy ad. Like, the ones that last like a full minute. Also, it’s unbelievable that you have to use coins to build stuff after you already wont the match 3 round. Seriously guys? I immediately uninstalled it! ### 1/5 — Dreamland is just that…a dream! *2022-12-19, version 2.3.6* What’s happened to Dreamland? This ‘new area’ of building has staggered to a complete halt for months and months… Can the ‘developers’ explain why the development has stalled? I’ve played this game more or less from its initial launch some years ago. It had problems with bugs occasionally, and ‘interesting’ English sometimes, but up to now, Dreamland is just a nightmare! ### 1/5 — Que ce passe t’il *2022-09-05, version 2.3.6* Il a aucun nouveau tableau depuis noël 2021 l’es concepteur on tu abandonner le jeux ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing *2026-02-17, version 2.3.6* I am a huge animal lover and this is a great way for me to calm down and entertain. I highly recommend it and it is one of my favorite games of all. ### 5/5 — Stuck *2025-01-14, version 2.3.6* I’m on level 2966 with 92 z points why won’t it let me play my points to fix up the zoo it’ just keeps saying new quests coming soon. I’m not gonna start over again. I love this game but how do I get past this to where I can use my z points ### 5/5 — OMG *2024-05-02, version 2.3.6* The most amazing game ever especially if you want to be a zookeeper ### 5/5 — Great ideas but I’m just trying to figure out how to reset my game *2023-10-28, version 2.3.6* I love this game but I can’t find a way to reset it because I want to start again and I have tried deleting it twice and it still doesn’t work please fix this You should have a section in the game settings so we can reset it please help me fix this issue thank you! ### 5/5 — Are there more updates coming!! *2023-06-28, version 2.3.6* Are you going to update more levels, it’s been over a year since you updated, thank you, a honest answer would be appreciated, Wednesday June 28, Thank you, BigSan! ### 5/5 — OMG *2023-06-09, version 2.3.6* Ive played this for a few days and its so fun omggg ### 5/5 — Good game *2023-01-16, version 2.3.6* Shame this don’t get updates no more I know it’s cause it’s a Ukrainian game studio that makes it ### 5/5 — Cool *2022-10-29, version 2.3.6* It’s nice ### 5/5 — Fun *2022-08-13, version 2.3.6* Just started the game and it’s fun so far. Only thing I don’t like is it’s telling me in offline and not connected to internet when my phone says I am but other then that it’s a good and easy and fun game so far. ### 5/5 — AMAZING 🤩 *2022-07-25, version 2.3.6* This game is the best game I have on my device!There are barely any adds,All my other games have millions of adds on each level. I give this game a five star review!🥰😍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*