# Family1st Pro — user reviews

> 11 indexed App Store user reviews of Family1st Pro by Sieva Networks, Inc, rated 3.43/5 from 30 ratings.

- Source: https://appshunter.io/ios/app/family1st-pro/id1434847390/reviews
- App overview in markdown: https://appshunter.io/ios/app/family1st-pro/id1434847390.md
- Rating breakdown: 5★ 14 · 4★ 2 · 3★ 2 · 2★ 3 · 1★ 8

## Most critical reviews (10 lowest-rated)

### 1/5 — rip off

*2023-08-09*

if you have their other app, they canceled their app you can’t even contact this company. If you’re trying to get your credit card off of their website, you can’t access their website with the same credentials that you use to log into the app so basically, this is just one big scam once they feel like scamming you

### 1/5 — rip off

*2023-06-06*

I had their old app for 1.5 years now and without warning the app is now basically disabled and doesn’t work. I can’t log into my account and they’re still billing me even though they’re not tracking a device that apparently can’t be tracked. Don’t waste your money they’re just gonna scam you. and apparently the app is not in the App Store no more, this is the only app in there and I can’t log into my account through this app and I cannot contact anybody to stop them from billing me. I literally have to have the bank disable the payments to this company in order to get them to stop billing me.

### 1/5 — Very dissatisfied

*2022-05-17*

Set up my account paid all this money went to go use it loaded the app use the password. Password was wrong could not get a hold of them. Very dissatisfied

### 1/5 — Update horrible

*2020-07-24*

Want the old one or cancelling

### 2/5 — Latest update is a downgrade

*2020-07-20*

You made the app more confusing and it doesn’t update locations in a timely manner.

### 3/5 — Lacking in some areas

*2025-08-14*

Doesn’t not update consistently and doesn’t send push notification. Also doesn’t support Xfinity mobile for adding a phone number so I currently have no way of knowing if my car is moved unless I physically check the app and hope the location is updated

### 5/5 — Peace of mind for my teen

*2020-11-05*

It’s been a relief to be able to keep tabs on my son and our only car. The speed and hard brake report has been my favorite and support is friendly, knowledgeable and responsive

### 5/5 — Excellent app to track beloved family members

*2020-11-05*

This app is very accurate and responsive. Haven’t dealt with any problems and love the colors and graphics of the entire platform.

### 5/5 — Love the update!

*2020-11-05*

Overall, this is a great app! It’s easy to use and I make use of it almost daily. Definitely earns a 5 star rating!

### 5/5 — Customer friendly

*2020-11-05*

Very easy to use.

## Most praised reviews (1 highest-rated)

### 5/5 — user friendly app

*2020-11-05*

This App is very easy to use and understand! Offers many features.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*