# FamilyFriend: Grocery Delivery

> Grocery delivery service for fresh food in Moscow and the Moscow region. (iPhone/iPad app by FEMILI FREND, OOO.)

- Source: https://appshunter.io/ios/app/familyfriend-grocery-delivery/id1121591818 (this page in markdown: same URL + `.md`)
- Developer: [FEMILI FREND, OOO](https://appshunter.io/developer/1461756020)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 5.00/5 from 21 App Store ratings
- Age rating: 4+
- Requires: iOS 11.0 · 26 MB
- Languages: English
- Released: 2016-06-09
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/familyfriend-grocery-delivery/id1121591818/reviews.md

## What is FamilyFriend?

Family Friend offers speedy home or office delivery of fresh, tasty food across Moscow and the Moscow region.

- Ripe fruit and vegetables.
- Farmhouse delicacies and dairy products.
- Fragrant baked goods from our own bakeries.
- Fish and seafood from suppliers in Karelia and the Far East, and much more!

Here's how you place an order:
1.  Sign up quickly in-app using your mobile number and your address.
2.  Make a shopping list: you can correct it, or contact a manager to sort out the details.
3.  Provide the necessary delivery information and place your order via the app. When you place an order and the packer packs your items, the necessary payment amount is set aside on your card. But you are not charged until the courier delivers your goods. If there is a correction to your order, the amount set aside changes.
4.  After you've check and accepted your items, the courier makes a note in the app and you receive a confirmation code on your phone. Give this code to the courier: the deal will then be closed and the payment will be deducted from your account. You can also pay for your shopping remotely: just ask anyone you trust to accept your order.
5.  If you need to leave the house urgently, any trusted person can accept your order and you can complete the transaction remotely in phone mode. Or you can rearrange the delivery for a different time, or change the address. Alternatively, you can use our new "leave the order at the door" service. Our courier will leave the carrier bags and send you a photo confirmation to complete the order.

DELIVERY

Delivery can be free or paid for: choose the option you need when you are placing your order. Urgent delivery may be paid for (depending on how busy the service is): the price comes to 249 ₽.

All items are delivered in special insulated bags, to keep your food fresh!

Use our referral programme!
Send a promo code to a friend via our app, and treat them to 1000 ₽. Your friend will get a discount worth 1000 ₽, and you will get a good feeling.

You can pay 20% of the price of an order using bonuses.
We offer generous bonuses to your friends, and also for participating in our recycling programme.

## Key features

- Speedy home and office delivery
- Wide selection of fresh produce
- Farmhouse delicacies and dairy
- Baked goods from own bakeries
- Fish and seafood
- Easy in-app ordering
- Referral program


## Frequently asked questions about FamilyFriend

### What areas does FamilyFriend deliver to?

FamilyFriend offers speedy home or office delivery across Moscow and the Moscow region. This ensures a wide reach for customers within these areas.

### How do I pay for my order with FamilyFriend?

Payment is processed after you check and accept your items upon delivery. A confirmation code is sent to your phone to complete the transaction. You can also pay remotely if someone else accepts the order for you.

### Can I change my FamilyFriend order after placing it?

Yes, you can correct your shopping list or contact a manager to sort out details. The payment amount set aside on your card will be adjusted if there are any changes to your order.

### Is delivery free with FamilyFriend?

Delivery can be free or paid for, and you can choose the option when placing your order. Urgent delivery may incur a fee of 249 ₽, depending on service busyness.

### Does FamilyFriend offer any discounts or bonuses?

Yes, FamilyFriend has a referral program where you can give a friend a 1000 ₽ discount and receive a benefit yourself. You can also pay up to 20% of an order price using bonuses earned through participation in the recycling program.

### How does FamilyFriend keep food fresh during delivery?

All items are delivered in special insulated bags to ensure your food stays fresh throughout the delivery process.

### What kind of products can I order from FamilyFriend?

You can order a variety of fresh items including ripe fruit and vegetables, farmhouse delicacies, dairy products, fragrant baked goods from their own bakeries, and fish and seafood.

### What is the age rating for FamilyFriend?

FamilyFriend has an age rating of 4+, making it suitable for most users. It is available on iPhone, iPad, and iPod devices.

## Version history (last 1 release)

### 6.3.0 — 2022-06-03

EN

- Chat bugs fixed
- Improved app stability
- Added display of a courier’s location
- Added feedback to orders
- Added deposit payment method

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## More apps by FEMILI FREND, OOO

- [FF Partner](https://appshunter.io/ios/app/ff-partner/id1144077946)

All apps by FEMILI FREND, OOO: https://appshunter.io/developer/1461756020

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*