# FamilyRoot:Heritage & Ancestry — user reviews

> 19 indexed App Store user reviews of FamilyRoot by X-DREAM PTE. LTD, rated 4.20/5 from 564 ratings.

- Source: https://appshunter.io/ios/app/familyrootheritage-and-ancestry/id6771254841/reviews
- App overview in markdown: https://appshunter.io/ios/app/familyrootheritage-and-ancestry/id6771254841.md
- Rating breakdown: 5★ 376 · 4★ 69 · 3★ 30 · 2★ 19 · 1★ 70

## Newest reviews (6 of 19)

### 1/5 — Sssssoooooo NOT ACCURATE!!!!!!!!!

*2026-06-28*

THIS APP SCAMMED ME  THEN GAVE ME 4 different heritages 5 different times!!!!!!!!!!!!!!!

### 1/5 — Picture is mandatory

*2026-06-27*

Terrible app. I can’t believe I paid for the year! Everything is about your face. Also they track you on other apps.

### 1/5 — Not working

*2026-06-23*

After payment it says payment cancel but already charged

### 1/5 — Please take me off app

*2026-06-22*

Im misled

### 1/5 — Phillybombdog

*2026-06-22*

It says cancel anytime with no way to cancel in the application.

### 1/5 — So wrong!

*2026-06-18*

Already have my ancestry and this was completely off.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not useful

*2026-08-27*

Not user friendly!

### 1/5 — Novelty only

*2026-08-25*

Do not buy

### 1/5 — Hogwash

*2026-08-08*

Waste of time! Waste of money! Really bad!

### 1/5 — Opinion on app

*2026-08-08*

This is the worse ancestry app I’ve tried it gave every one of color the same origin first of every person of color is not from Africa in fact not in my family is from Africa or anywhere near there I honestly would like a refund

### 1/5 — Horrible App!

*2026-08-03*

It does absolutely nothing. All it does is take a picture of your face and then give you some generic information and stats that aren’t even accurate. Not to mention in the family tree portion it will not let you delete yourself. Even though there’s a button that says delete it’s grayed out and keeps your name and date of birth and everything stored there. What I mean is it has you type in your name, date of birth, birthplace, gender, and something else I don’t remember, and when I realized the app was horrible and did nothing I wanted my information out of it before I deleted the app so I attempted to delete my little icon out of the family tree portion and it’s just stuck there so now I don’t know what’s gonna happen with that like if they’re gonna be able to keep it in their servers or what. I don’t know how all that works. But anyway, long story short DO NOT 
waste your time.

### 1/5 — Root

*2026-07-23*

This app sucks 3 different reports

### 1/5 — Scam

*2026-07-18*

Fraud

### 1/5 — Not Good

*2026-07-07*

I got this thinking it would show ancestral tree etc. but all it does is take a picture and estimate your ethnicity. That is it.

### 1/5 — Way off

*2026-07-06*

I don’t have a wide nose or thick lips so the narrative it gave about me was wrong! The AI pic thicken my lips and made my nose wider!

### 1/5 — This app is CRapp

*2026-07-04*

This app does nothing. Every time you search you take a selfie and every single time it gives you totally different results which are way off. They use biometrics, sort of, by analyzing tour photo and stereotyping your look.

## Most praised reviews (3 highest-rated)

### 3/5 — Heritage

*2026-07-31*

This does not do what it promises to do. I have taken my picture multiple times and it just comes back to try again.

**Developer response:** Dear user, we have optimized the facial recognition algorithm. In the new version, you can quickly identify and accurately generate reports. In addition, we have prepared some other interesting features for you to experience.

### 2/5 — Not correct

*2026-08-26*

Since I have had my DNA done twice I see this app has more mistakes in ethnicity. Some of the information may be correct like 15%. Other is totally wrong like 85%. Very disappointing.

### 2/5 — Misleading

*2026-08-09*

It fake

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*
