# FamilySearch Tree — user reviews

> 1,432 indexed App Store user reviews of FamilySearch Tree by FamilySearch International, rated 4.80/5 from 499,355 ratings.

- Source: https://appshunter.io/ios/app/familysearch-tree/id885982973/reviews
- App overview in markdown: https://appshunter.io/ios/app/familysearch-tree/id885982973.md
- Rating breakdown: 5★ 448,789 · 4★ 33,463 · 3★ 8,499 · 2★ 2,672 · 1★ 5,932

## What do users think of FamilySearch Tree?

Overall sentiment: positive

**Pros**

- 🚀 Helpful for family history research
- 👍 User-friendly app
- 🚀 Convenient for accessing family tree on the go
- 👍 Allows sharing family stories and photos
- 👍 Comprehensive database of records
- 👍 Connects users with distant relatives

**Cons**

- 🐛 Inaccurate or incorrect information added by other users
- 🐛 Difficulty removing or correcting erroneous data
- 🐛 Navigation and usability issues
- 🐛 Slow performance and frequent crashes
- 🔒 Privacy concerns with open collaboration

**Commonly reported bugs**

- Duplicates and incorrect connections in family tree
- Issues with merging profiles and maintaining accurate lineage
- Compatibility problems on older devices

**Most requested features**

- Option to lock down personal family tree
- Improved search and filtering capabilities
- Better integration with external genealogy sources
- More detailed instructions and tutorials
- Ability to request changes to incorrect information

## Newest reviews (10 of 1,432)

### 3/5 — Family Trees

*2026-08-29, version 5.6.5*

I don’t like that other people can alter my tree. Too much misinformation gets in there.

### 3/5 — Tech issues

*2026-08-27, version 5.6.5*

I absolutely love this site, but for some reason, in the last few weeks when I try putting in a date when trying to find a person or a specifically the country they died in or were born in the page freezes and I just have to completely go out and reload and come back in, and I can’t seem to find it many people as I used to.

### 3/5 — Family

*2026-08-25, version 5.6.4*

Keeps freezing on me when putting in dates and states. Please fix.

### 2/5 — Device differences

*2026-08-24, version 5.6.4*

Phone ordances too hard to share to friend.

### 5/5 — Family Tree

*2026-08-23, version 5.6.4*

A Blessing to easily access ancestors.

### 3/5 — App keeps freezing up

*2026-08-22, version 5.6.4*

It's a great app when it works. Since the latest update it freezes constantly and doesn't allow new sources to be added. Very frustrating. Looked for help on site and says to add email. Of course there is no menu, instruction, or prompt to add your email. 🤯

### 5/5 — Bom

*2026-08-22*

Excelente

### 5/5 — Family members

*2026-08-21, version 5.6.4*

Love this app so much for all that’s available.

### 3/5 — Prinzip gut aber

*2026-08-20*

Seit dem letzten Update friert die Suchfunktion ein an der App, wenn man einen Ortsnamen eingeben will. Das macht eine Recherche am Handy unmöglich. Die App muss komplett geschlossen und neu geöffnet werden. Der Fehler passiert ständig. Ich nutze die neuste iOS Version von Apple.

### 3/5 — Fun Facts

*2026-08-20, version 5.6.4*

Family Tree makes learning fun. Today is my 1st day and I am so glad that Marian shared her experience. My rating will go up the more I learn about the features.

## Most critical reviews (10 lowest-rated)

### 1/5 — Keeps freezing up

*2026-08-30, version 5.6.5*

Trying to find a friends grandparents and the app keeps freezing up.  So frustrated!

### 1/5 — Being to add others

*2026-08-29, version 5.6.5*

Would be a good app if was able to add my siblings so this family tree would be accurate

### 1/5 — Broken app; "I have read" consent hidden at bottom of iPad page, so I cannot click on it.

*2026-08-29, version 5.6.5*

I updated the app today, and I am unable to login because I cannot check the box, which is required, at the bottom of the iPad, which says basically that I agree to the terms and conditions. But it is hidden below the readable display area, and there is no way to click on it. Thus I cannot log in using the app.

Please keep in mind some people may have their settings set to bigger text and bigger visuals, and so you need to take that into account when designing your app. Obviously you have not. Please fix this.

### 1/5 — Searching for a person does not work now

*2026-08-26, version 5.6.5*

When I go to enter the birthplace it freezes

### 1/5 — The App no longer works

*2026-08-26, version 5.6.4*

Suddenly the app has quit working. Unable to load info to search for family members. The app just stops. No typing in info and can’t exit the page. Have deleted app and reinstalled several times, same issue, nothing works.

### 1/5 — Blatant racism

*2026-08-26, version 5.6.4*

The more information I find the slower and glitchy this app gets

### 1/5 — The updates have made the app harder to use

*2026-08-24, version 5.6.4*

Within the last month, the updates to this app have tremendously complicated the purpose of the app.  I can’t touch the screen to copy someone’s name.  When I am in my temple files and look at someone’s information, the app sends me back to the top of my list instead of back to where I last was located on the list.  The chat function shuts down the app.  Please revert to previous versions, this is making the Lord’s work very difficult and it seems that the programmers have done this on purpose.

UPDATE:  The changes have not been.  Continues to make working on it difficult.

2nd UPDATE:  Now when you try to find a birthplace or location of death, the page locks up.  How convenient!!  Fire the Programmers!!!!!

### 1/5 — Someone is rewriting history several lines are completely wrong know.

*2026-08-22, version 5.6.4*

Thomas Judd (St George )

### 1/5 — Update

*2026-08-21, version 5.6.4*

Find a person does not work. It keeps freezing up. Please review problem and correct.

### 1/5 — Poor customer service

*2026-08-20, version 5.6.4*

Researching family history is only valid if the resulting data can be relied upon. I reported a verifiable error to FamilySearch who refused to take steps to correct it. This invalidates everything on their site. Who knows what else is lurking that is wrong? If a path does not exist to correct obvious errors, their system becomes worthless.

## Most praised reviews (10 highest-rated)

### 5/5 — Love it

*2026-08-31, version 5.6.6*

Love it as it is so easy to use

### 5/5 — Love it

*2026-08-30, version 5.6.5*

This is the place to do this research!

### 5/5 — My family!

*2026-08-28, version 5.6.5*

I’m so glad this app has been made. It brings me such joy to learn about my roots and be so proud of my ancestors and their beautiful stories. Thanks FamilySearch.

### 5/5 — Lolyruiz

*2026-08-28, version 5.6.5*

Me gusta ya que sé que tengo mi cuenta y el logro fue excelente encontrando mis antepasados. Gracias.

### 5/5 — Finding Family

*2026-08-27, version 5.6.5*

Perfect for seeing your ancestors.

### 5/5 — Love it

*2026-08-27, version 5.6.5*

So much interesting information and history

### 5/5 — My Family

*2026-08-26, version 5.6.4*

I can't stop crying and feeling overwhelmed as I look at these beautiful pictures and stories that tell how I arrived here. This site is truly amazing and brings out so many emotions.

### 5/5 — Excelente herramienta

*2026-08-24, version 5.6.4*

Podemos seguir al Salvador y bendecir a nuestros antepasados con la obra del templo.

### 5/5 — Muito legal

*2026-08-24*

Achei incrível o app, mas poderia ser um pouco mais didático!

### 5/5 — Great app

*2026-08-23, version 5.6.4*

Love this app so much great family info tytyty

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
