# FamiSafe: Parental Control App — user reviews > 972 indexed App Store user reviews of FamiSafe by Shenzhen Wondershare Software Co., Ltd, rated 4.10/5 from 4,336 ratings. - Source: https://appshunter.io/ios/app/famisafe-parental-control-app/id1385417904/reviews - App overview in markdown: https://appshunter.io/ios/app/famisafe-parental-control-app/id1385417904.md - Rating breakdown: 5★ 3,044 · 4★ 245 · 3★ 110 · 2★ 106 · 1★ 831 ## What do users think of FamiSafe? Overall sentiment: negative **Pros** - 🚀 Efficient service - 🔒 Secure access to device - 👍 Helpful for monitoring children - 🔍 Useful location tracking **Cons** - 🐛 Glitchy performance - 🔍 Inaccurate location tracking - 🔋 Drains device battery - 👎 Difficult to uninstall - 🤖 Poor customer support **Commonly reported bugs** - App blocks legitimate apps and features - Inconsistent app behavior after updates - Fails to properly sync across devices **Most requested features** - Ability to selectively block apps - More customizable screen time limits - Improved web content filtering ## Newest reviews (10 of 972) ### 4/5 — Falha o som ambiente *2026-08-20* Eu não sei o que acontece mas muitas vezes não consigo ouvir o som de onde meu filho está, acho que ele conecta no Wi-Fi do lugar e isso bloqueia a função. Ou deve ser quando está em segundo plano. **Developer response:** Lamentamos que você esteja tendo problemas com o áudio ambiente. Entendemos como isso pode ser frustrante, especialmente em momentos importantes. Por favor, entre em contato com nossa equipe de suporte diretamente pelo feedback no aplicativo para que possamos investigar e ajudar a resolver isso o mais rápido possível. ### 2/5 — Não é simples *2026-06-17* Difícil de configurar minha filha tem 15 anos e não quero que grave a tela do celular dela o tempo todo. E não consigo remover já faz seis meses que paguei o aplicativo e não consigo usar no celular dela. E não consigo ajuda do suporte. **Developer response:** Olá, pedimos desculpas por o Famisafe não ter atendido às suas necessidades. Agradeceríamos se você pudesse nos fornecer mais detalhes para que possamos melhorar este aplicativo juntos. Sinta-se à vontade para entrar em contato com a equipe de suporte através do link https://support.wondershare.com/ ou clicando no botão FEEDBACK 🙌 ### 2/5 — Has it’s pros and cons *2026-05-20, version 9.0.30* Honestly the screenshot doesn’t even work and they are still able to go around the parent control and watch and download anything inappropriate soooo don’t waste your time ### 1/5 — horrible *2026-04-22, version 9.0.20* it completely cut off internet access even though there were no restrictions set to do that. it also deleted vpns. my phone is barely usable, i can’t connect to the internet at all. ### 5/5 — Location feature is the main reason I keep it *2026-04-14, version 9.0.20* I don’t even use half the features honestly. I just check location when my kid is out or coming home late. It’s been accurate enough for me to rely on. Geofencing is very useful as well, I set school as one of the safe zones so I know he's there. Great app. ### 5/5 — My kid behaves better… so it’s probably working *2026-04-12, version 9.0.20* My 14-year-old complained for the first week straight, but now it’s just part of the routine. I use app blocking during homework and a bedtime schedule. It’s reduced a lot of daily arguments. I'm glad he started to see the good and value in it. ### 5/5 — Finally something that actually works *2026-04-11, version 9.0.20* Taking my 15-year-old's phone away isn’t realistic because he needs it for team and band communication, but the distractions were out of control. Other tools I tried barely worked—he could still scroll social media during blocked hours, which defeated the whole purpose. This app has been a huge relief because it actually lets me lock things down properly while still allowing essential communication. ### 5/5 — Best app *2026-04-11, version 9.0.20* The social media alerts are a huge plus for me. I get notified if certain sensitive words or situations come up, which helps me stay aware without constantly checking my child’s phone. It feels like a good balance between respecting their space and making sure they’re safe online. Plus, it's very affordable. Highly recommend. ### 5/5 — Good balance between privacy and safety *2026-04-11, version 9.0.20* I didn’t want to read every single message my kid sends, that just feels too much. What I like here is the alerts system. It gives a heads-up if something seems off without me constantly checking. That’s really what I needed. ### 5/5 — Better than I expected *2026-04-10, version 9.0.20* Better than I expected We started with the iPhone’s own parental controls, which are fine, but I wanted something with tracking and alerts. This app adds that extra layer. It’s not flawless, but overall it’s been more useful than I expected. There are many other features which are enough for our household. ## Most critical reviews (10 lowest-rated) ### 1/5 — não dá para apagar *2026-08-23* JÁ FIZ DE TUDO, T U D O! Já apaguei, reinicie, FIZ DE TUDO, mas ainda recebo mensagens dele e ele proíbe pesquisas minhas. Sabe o quão problematico e isso? NAO INSTALEM PORFAVOR **Developer response:** Lamentamos muito que você esteja enfrentando esses problemas. Valorizamos seu feedback e gostaríamos de ajudá-lo a resolver essa situação o mais rápido possível. Por favor, entre em contato com nossa equipe de suporte diretamente pelo feedback no aplicativo para que possamos investigar e oferecer uma solução adequada. ### 1/5 — Very glitchy app *2026-08-02, version 9.0.50* The app would lock up several times would have to continuously update it to get it to work again. Put it on a second phone and that phone could not get online with cellular data or with the Internet had to delete the out completely before the phone would get online again this out may work for some people, but it did not for me. I would recommend looking for a different app. ### 1/5 — Can’t install on iPad *2026-07-16, version 9.0.50* Every time I try, I get stuck in an update loop. I can’t control the iPad the way I can a MacBook. I follow the instructions to get nowhere. Guess it doesn’t support iPads. ### 1/5 — Technical issues with the app *2026-07-16* Paid for a year and installed this app in the device for monitoring. Despite that the monitoring was not active and we were facing technical issues. Contacting support was a bizarre experience as it was responded by AI. Within a span of 10 days had to go through many issues with this app. My refund request was turned down by both famisafe AI and Apple. Stay away from it as this doesn’t work and functional most of the time **Developer response:** Hi there, concerning your issue, could you please send us your log files for further analysis and improvement? You can send to us via the FEEDBACK button or e-mail to customer_service@wondershare.com. Thanks so much for your cooperation. ### 1/5 — Terrible *2026-07-07, version 9.0.50* During setup my kids apps were swapped, yet their messages and browser history was accurate. It eased apps off devices and requires a computer to track to messages and app limits. HORRIBLE ### 1/5 — Try It Free Charged Me $85! *2026-07-04, version 9.0.45* Don’t install this! I hit the “try it free “button and it charged me $85 immediately. There was no trial period. I can’t even get it installed on my son’s phone. I want a refund! ### 1/5 — Não tem a opção de cancelamento *2026-06-24* Assinei o plano anual e em vez de descontar mensalmente como descrido na ação do contrato, o valor foi debitado de forma integral e não consigo cancelar a assinatura nem no app e nem diretamente com o banco. O suporte é horrível! **Developer response:** Pedimos desculpas pelo inconveniente. Por favor, relate problemas técnicos através do formulário de feedback. Certifique-se de nos enviar informações completas (incluindo, entre outros, descrição do problema, capturas de tela, arquivos de log e outros detalhes). ### 1/5 — Terrible AI customer Support *2026-06-16, version 9.0.30* This app was a total fail. Spent hours trying make this app work. There are no real people to talk to for help. The help constantly gave the most basic answers. So much for believing the reviews about this being a great app. We closed our account and probably won’t get a refund. ### 1/5 — Horrible *2026-06-12, version 9.0.30* This app stopped working shortly after I got it. It showed my son’s phone in the app, but none of the monitoring information I paid for. It showed only demo information and prompted me to buy it, but I had already paid for a year. My son’s phone said your parent haven’t purchased a plan. I went back and forth with this company in emails having to prove the app wasn’t working. I sent multiple emails with pictures, but they kept asking for proof…. Which I gave them repeatedly. After asking for a refund twice, I went through Apple and got a refund. This was a terrible experience. ### 1/5 — Horrible app *2026-06-10, version 9.0.30* Never able to install this properly, blocked everything randomly and deleted certain functions or settings on phones. Technical help is not helpful they send you list of steps copy pasted from what’s already written that you’ve already tried several times. Impossible to talk with someone or to have any real help. Also cannot find place to cancel subscription on the app. I figured this was a scam and from what I am reading here I am right. ## Most praised reviews (10 highest-rated) ### 5/5 — Je met 5 étoiles pour vous interpeller *2026-06-17* Cette application et nul le SAV encore plus des bons à rien qui m’êtes une semaine à répondre j’ai payer un abonnement premium et il me disent que je n’est plus d’abonnement hors j’ai était prélevé ce sont des arnaqueur et surtout des bon à rien **Developer response:** Nous vous serions reconnaissants de nous fournir plus de détails afin que nous puissions améliorer cette application ensemble. N'hésitez pas à contacter l'équipe d'assistance via https://support.wondershare.com/ ou à cliquer sur le bouton « Commentaires » 🙌 ### 5/5 — Caught my cheating spouse 💯💯 *2026-06-04, version 9.0.30* I was able to look through my partner's cellphone remotely with the help of a top-tier private investigator at (Hackspymaster@gmailcom. | got to know that he was cheating on me unrepentantly. This expert's services are authentic and cost effective. His support and assistance during this difficult period is so appreciated. I'II continually refer him to anyone that needs this kind of assistance. ### 5/5 — Caught my cheating spouse 💯 *2026-05-19, version 9.0.30* I was able to look through my partner's cellphone remotely with the help of a top-tier private investigator at hackspymaster@gmailcom. I got to know that he was cheating on me unrepentantly. This expert's services are authentic and cost effective. His support and assistance during this difficult period is so appreciated. I'll continually refer him to anyone that needs this kind of assistance. ### 5/5 — Caught my cheating spouse ❤️ *2026-05-07, version 9.0.25* Phone tracking and device monitoring has been made easy all with the use of GPS tracking technology, ! would like to say thank you and recommend a professional private investigator HACKSPYMASTER@GMAIL •Com a Hacker for his professional assistance and guides when I needed to see through my suspected cheating spouse phone activities after second guessing myself for long about him cheating on me, all my thoughts, feelings and suspicions turned out to be true after the pi Mr Micheal gave me full remote access to my Spouse phone activities, texts, call logs, emails, WhatsApp, FB, X and I also got access to his gallery and all deleted messages and pictures were fully recovered for investigative purposes just by providing his phone number to the Pi. Finding out the truth about where I stand in the relationship gave me clarity and getting to the bottom of everything without any suspicions gave me confidence to gather every proof details needed as to take the next important step, I can't say this for everyone but deceit is real in many relationships. You too can get clarity by seek help from reliable professionals like Hackspymaster to get to the bottom of things easily, tell Mr Micheal I recommend. ### 5/5 — Finally found a balance *2026-04-21, version 9.0.20* I didn’t want to lock everything down, just set some reasonable boundaries. This app helped me do exactly that. It works across platforms like YouTube, TikTok, which was a big concern for me. Feels like a good middle ground. ### 5/5 — Not complicated, easy to use *2026-04-18, version 9.0.20* I’ve tried other parental apps that felt too technical, lots of report and data and alerts and super expensive. This one is more straightforward. I mostly stick to the daily report and learn everything I need to know. Easy to digest. ### 5/5 — Practical and easy to use *2026-04-17, version 9.0.20* I’m not super tech-savvy, so I needed something simple but effective. This app was easy to set up and does exactly what I need—monitor activity and block certain content. My son still gets to use his laptop for learning, and I feel more in control without being too strict. ### 5/5 — Helpful for school routine *2026-04-16, version 9.0.20* We set up a geofence for school and home. I get a notification when my son arrives or leaves. It’s simple but saves me from texting him all the time. I don't want my son just go somewhere after school and no where to be find. We need some rules here. ### 5/5 — Helped us ease into giving our teen a phone *2026-04-15, version 9.0.20* We gave our 13-year-old her first phone recently and honestly I was nervous at first. I didn’t want to go full “strict control mode,” but also didn’t want zero visibility. FamiSafe kind of sits in the middle. I mainly use screen time and location. The location has been reliable so far, and the time limits cut down late night scrolling. Setup it's easy. Overall, great app. ### 5/5 — Caught my cheating spouse 💯 *2026-04-14, version 9.0.20* Life has taught me that you can't control someone's loyalty. No matter how good you are to them, it doesn't mean that they will treat you the same way. I have been married to my husband for years with no idea he was cheating. Suddenly i started noticing changes in behavior, i suspected something was wrong So i confided in a friend who convinced and introduced me to an hacker. He was able to hack into my husband mobile phone to access his Text messages, Call logs, IG, browser history, deleted messages, Emails and WhatsApp remotely. It seemed as though my life was spinning out of control getting to find out he has someone else. I filed for a divorce just could not continue with his lies. If you feel you have been exploited in your marriage and you need proof. I suggest you contact Micheal on his gmail and thank me later, he's into any hacking related issues and can solve all hacking problem contact ( hackspymaster@ gmailcom ) to clear your doubt Tell him I recommend --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*