# Famly App

> Digital platform for early years settings to manage parent communication and administrative tasks. (iPhone/iPad app by Famly.)

- Source: https://appshunter.io/ios/app/famly-app/id807454588 (this page in markdown: same URL + `.md`)
- Developer: [Famly](https://appshunter.io/developer/807454591)
- Category: Education
- Price: Free
- Rating: 4.00/5 from 41 App Store ratings · 134 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 178 MB
- Languages: American English
- Released: 2014-02-05
- Data updated: 2026-09-01
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/famly-app/id807454588/reviews.md

## What is Famly App?

Famly keeps parents in the loop and saves staff hours every day.

With personal news feeds, care updates, invoices, payment processing, messaging, registration and so much more, Famly helps staff say goodbye to paperwork and hello to more time with the children. All while keeping parents posted with real-time updates on the go.

Please note, to use Famly you need to have a child attending or be working at an early years setting with an active subscription with us. To find out more and sign-up for Famly, please visit our website.

## Key features

- Personal news feeds for parents
- Real-time care updates
- Invoice and payment processing
- Secure messaging
- Digital registration
- Paperwork reduction for staff

## What do users think of Famly App?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use and understand
- 👍 Great communication tool
- 👍 Helpful for tracking development
- 👍 Good for nursery-staff interaction
- 👍 Provides a 'fly on the wall' experience
- 👍 Useful for daily nursery life
- 👍 Uncomplicated and easy to operate
- 👍 Keeps parents up-to-date
- 👍 Excellent customer service
- 👍 Holistic approach to childcare management

**Cons**

- 🐛 Glitching and crashing frequently
- 🐛 Login issues and frequent logouts
- 🐛 Poor user experience
- 🐛 Difficult to navigate and find information
- 🐛 Inconsistent notifications
- 🐛 High cost compared to competitors
- 🐛 Forceful payment setup
- 🐛 Unintuitive interface
- 🐛 Updates required too often
- 🐛 Group observations not preferred by some
- 🐛 Privacy concerns regarding photos
- 🐛 Cannot edit information easily
- 🐛 Messages not always visible immediately
- 🐛 Notification badges not clearing
- 🐛 App not available in all languages
- 🐛 Photos disappearing
- 🐛 Lack of parental controls
- 🐛 Spammy and complicated payments

**Commonly reported bugs**

- App crashes frequently
- Login issues (e.g., needing to log in every 5 mins, PIN not working)
- Connection issues after re-downloading
- Child pickup time incorrect
- Cannot change collection password
- Scrolling bugs (suddenly scrolls back up)
- Notifications can be buggy (not received, not clearing)
- Glitching with image/video display (especially after iOS updates)
- App not loading messages immediately
- White screens or frozen app
- Payment page issues (cannot proceed without payment details)
- Inability to edit information (e.g., emergency contact)
- Photos disappearing or not loading
- Notification badges not clearing
- App not showing in English
- Issues with 'request care' button after updates
- Cannot delete messages in the mobile app
- Double notifications
- Observations not showing up
- Activity planner not working on iPhone
- TAP not working after update
- Password reset link not received
- Cannot see tagged photos in the app
- Book holidays feature crashes calendar

**Most requested features**

- Ability to download photos and videos
- Biometric login (Face ID/fingerprint)
- Gallery view for photos
- Sync calendar with external calendars (Apple, Outlook)
- Ability to add partners to existing chats
- macOS app availability
- Ability to edit family member information
- Option to disable automatic payment prompts
- Improved notification customization
- Ability to delete messages
- Parent-to-parent communication features
- Month view for the calendar
- Ability to see all observations as managers
- Option to set default pickup times
- Ability to expand text size
- Add grandparents/other contacts for pickup
- Option to save photos directly to camera roll
- Two-factor authentication (2FA)

## Recent user reviews (10 of 134)

All indexed reviews: https://appshunter.io/ios/app/famly-app/id807454588/reviews.md

### 5/5 — Famly erleichtert den Alltag

*2026-08-24*

Wir sind sehr zufrieden mit der App (ich leite eine kleine Krippe mit 22 Kindern). Kommunikation im Alltag ist viel niedrigschwelliger und die Handhabung einfach.

**Developer response:** Hallo! Vielen Dank für dieses wundervolle Feedback! Es freut uns riesig zu hören, dass Famly euren Alltag in der Krippe erleichtert 💜

### 5/5 — Very useful app

*2026-07-23, version 234*

It gives a lot of information about the child during the time at nursery

### 5/5 — Brilliant App

*2026-07-15, version 234*

I love this app. It’s brilliant the nursery are great at updating us throughout the day. It’s easy to navigate the app and easy to contact the nursery staff if needed.

### 2/5 — Not good

*2026-07-13*

I’m a teacher and parent, and our school recently switched over from Brightwheel. I’ve also used Procare before that. This app has the worst UI of them all! I hate how everything is buried under a drop down menu. We should be able to add multiple children to multiple classrooms. This app is NOT user-friendly at all! The last thing I want to be doing when I’m supposed to be focusing on my class is clicking through 5 different pathways to get to attendance or something! The messaging system is awful too. I really dislike this app. The only nice thing is I can easily switch between my employee and parent accounts, and the documents section is straightforward. Please make this app easier for teachers to use!!!

**Developer response:** Hi there, we're really sorry the app has made things harder for you as a teacher - that's the last thing we want when you're just trying to focus on your class.

Your feedback has been passed on straight to our product team so we can keep cutting down those extra clicks for teachers. In the meantime, if you haven't already, we’d recommend trying out the quick actions button. It stays on every page and lets you jump straight into common tasks without navigating away.

We're really glad account switching and documents are working well. Thank you for the honest, detailed feedback - it helps us build something better for teachers. 💜

### 5/5 — Kindergarten Infos usw

*2026-07-03*

Die App ist so gut man ist immer auf dem laufenden egal was es ist

**Developer response:** Hallo und vielen lieben Dank für die tolle Bewertung! Es freut uns riesig zu hören, dass du mit der App immer bestens auf dem Laufenden bist. 💜

### 5/5 — Unable to like posts

*2026-07-01*

Great app and I love that we get communication from nursery. 
A recent update has meant that we’re unable to react to posts - it will open the photo or the child’s name behind the emoji instead.
Update - support fixed this very quickly after reporting; back to a fantastic app again.

**Developer response:** Hi there! Thank you so much for updating your review and for your patience as we fixed this bug. So glad you're loving the app and staying connected with your nursery 💜

### 5/5 — ..

*2026-06-29*

Ein großes Lob an das gesamte Team! Die Erzieherinnen sind sehr engagiert, freundlich und gehen individuell auf die Kinder ein. Unsere Tochter fühlt sich im Kindergarten wohl und kommt jeden Tag mit einem Lächeln nach Hause. Wir schätzen die liebevolle Betreuung und die gute Zusammenarbeit mit dem Team sehr. Vielen Dank für Ihren täglichen Einsatz!

**Developer response:** Hallo, wie toll, dass ihr mit der Betreuung so zufrieden seid. Das klingt nach einem wirklich engagierten Team! Diese lieben Worte kommen vermutlich am besten direkt bei eurem Kindergarten an, aber wir hoffen, dass euch Famly genauso gut dabei hilft, mit dem Team in Kontakt zu bleiben. 💜

### 5/5 — Großartig

*2026-06-26*

Einfach, schnell  und mehrsprachig

**Developer response:** Hallo! Vielen Dank für das tolle Feedback! Es freut uns sehr, dass dir Famly die tägliche Kommunikation erleichtert. 💜

### 4/5 — Bug introduced in recent update

*2026-06-24, version 231*

Good app overall. It seems the recent update has introduced a bug where we (as parents) cannot ‘react’ to the posts that nursery upload.

### 3/5 — Eigentlich gut, aber..

*2026-06-23*

Ich finde die App als Elternteil mehr als super. Jedoch seit einer Woche kann man auf Beiträge von der Kita nicht mehr wie gewohnt reagieren. Wenn man z. B. auf ein Emoji klickt, übernimmt er das nicht. Wenn man es noch einmal versucht, wird einem irgendwie die Empfängerliste, wer den jeweiligen Post erhalten soll, anzeigt. Obwohl man da nicht darauf geklickt hatte. Vielleicht liegt da ein Bug vor.. Ich hatte schon geschaut, ob es ein Update gibt. Dieses scheint aber nicht so..

**Developer response:** Hallo, wir freuen uns riesig, dass du die App ansonsten super findest! Tatsächlich liegt hier gerade ein Bug vor, der das Reagieren auf Posts verhindert. Unsere Techniker konnten den Fehler auf der Web-Version bereits beheben, und mit dem nächsten App-Update wird alles auch in der App wieder reibungslos laufen. Wir warten hierfür aktuell nur noch auf die Freigabe durch die App-Stores.

Vielen Dank für deine Geduld! 💜

## Frequently asked questions about Famly App

### What does Famly do?

Famly is a digital platform designed for early years settings like preschools and daycares. It facilitates communication between staff and parents, provides real-time updates on children's activities, and handles administrative tasks such as invoicing and payments.

### What are the key features of Famly?

Key features include personal news feeds for parents, real-time care updates, integrated invoicing and payment processing, secure messaging between staff and parents, and digital registration capabilities. It aims to significantly reduce paperwork for staff.

### How much does Famly cost?

Famly operates on a subscription model for early years settings. Individual parents and staff do not pay directly to use the app; access is provided through their child's attendance or their employment at a subscribed institution.

### Who is Famly for?

Famly is intended for use by parents whose children attend an early years setting that has an active subscription with Famly, and for the staff working at those subscribed early years settings.

### How does Famly help save staff time?

Famly helps staff save time by digitizing many administrative tasks that are typically paper-based. This includes managing communications, handling invoices and payments, and processing registrations, allowing staff to focus more on direct childcare.

## Version history (last 5 releases)

### 240 — 2026-08-31

Bug fixes

### 239 — 2026-08-21

Bug fixes

### 238 — 2026-08-15

Bug fixes

### 237 — 2026-08-10

Bug fixes

### 236 — 2026-08-05

Bug fixes

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## More apps by Famly

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All apps by Famly: https://appshunter.io/developer/807454591

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*