# Fan Guru: Events, Exhibit Hall — user reviews

> 45 indexed App Store user reviews of Fan Guru by Eventology Solutions Inc, rated 4.62/5 from 1,023 ratings.

- Source: https://appshunter.io/ios/app/fan-guru-events-exhibit-hall/id1355182891/reviews
- App overview in markdown: https://appshunter.io/ios/app/fan-guru-events-exhibit-hall/id1355182891.md
- Rating breakdown: 5★ 814 · 4★ 115 · 3★ 39 · 2★ 24 · 1★ 31

## What do users think of Fan Guru?

Overall sentiment: negative

**Pros**

- 🚀 Helpful for finding people and conventions
- 👍 Great app concept
- 👍 Awesome
- 👍 Fantastic app
- 👍 Detailed information and easy to navigate

**Cons**

- 🐛 App hasn't been updated since last year
- 🔒 Asks for too much information but limits what can be changed
- 🐛 Buggy and fails to work during events
- 🐛 Crashes frequently
- 🐛 Shockingly slow to load
- 🔒 Requires login to access content
- 🐛 Can't even get into the app after signing up
- 🐛 Notifications don't work
- 🐛 Can't repurchase with new iPhone update
- 🐛 Eats up a lot of data
- 🐛 Keeps logging you out
- 🐛 Offline map and schedule don't work when needed
- 🐛 Text sizing issues
- 🐛 Crashes a lot and gets stuck in loading screen
- 🐛 No pre-event notifications
- 🐛 Spam issues after signing up
- 🐛 Comment feed cuts off text
- 🐛 Crash-prone

**Commonly reported bugs**

- Login screen freezes
- Incompatible with older devices
- Offline map and schedule don't work when needed
- Crashes during events

**Most requested features**

- Add calendar/notification feature
- Implement search bar to find future events
- Add dark mode option
- Improve navigation and usability

## Newest reviews (11 of 45)

### 4/5 — Nice!!! But..

*2024-07-12, version 2.23.1*

I this is a very helpful app for finding people like you and also helpful for conventions!!!! But, the app hasn’t updated I think since last year.

### 2/5 — Odd App

*2022-08-21, version 2.16.1*

This is a really risky app at times. It asks for so much of your information but then limits what you can change. I needed to alter some information but it doesn’t have any option to do so. Verifying information can also be a pain if trying to redo after first installation. I hope it’s not taking my information and just selling it to the highest bidder without letting you be able to modify or limit what they take. It’s buggy and fails to adequately work during events, to the point where in multiple conventions, they’ve had to print out information because the app could not handle it. Completely throwing off venue times and locations since you can use the app and have to rely on word of mouth.

### 2/5 — Shockingly slow

*2022-06-03, version 2.16.1*

It’s hard to use because it loads so incredibly slow. It often doesn’t load all the content so I can’t look at complete schedules. Only partial schedules.

### 3/5 — Notifications don’t  work

*2020-02-15, version 2.1.17*

As said, why dont notifications work?

### 4/5 — Can’t repurchase with new iPhone update!

*2019-12-05, version 2.1.2*

The new iPhone update won’t let me repurchase it. I would like to use it again but am unable to. Please fix this!

### 3/5 — Some good, some bad

*2019-08-17, version 1.9.93*

In downloaded this app for the Boston Fan Expo, so I can keep track of the events and signings that interest me. Unfortunately, I get notifications about every little this at the Expo, and the settings are not granular enough.

### 3/5 — Love the concept, but...

*2019-05-24, version 1.7.8*

I used this app at this year's MegaCon Orlando event and at first it was so great. It was nice to have the ability for an offline map and schedule (because we all know how bad the connection can get) and even used it to purchase nearly last minute tickets got the BTTF Friday panel. 

Come Saturday, however, and the app fell apart. That offline map and schedule I thought was so great? Didn't work. Worse yet, the app did nothing but crash. So the one function I was most excited about didn't work when I actually needed it, because the previous two days had no connection issues like Saturday always does. 

So I'll give it 3 stars and say it's great when it works and I appreciate it better than Megacon's precious apps. But it needs work and I would still recommend using a backup for your schedule and con floor navigation.

### 3/5 — Text sizing issue

*2019-05-05, version 1.7.1*

In my iphone i enlarged the font size by 1 so i can read it and doing so the text in eqch block gets cut off and have to click each one to see what room that event is in.  Ugh.

### 2/5 — CRASH CRASH CRASH

*2019-05-04, version 1.7.1*

Continues you crashes. Currently at a con. Can’t add meetups. Can’t see schedule. Can’t even get past load screen. Deleted and reinstalled. Disaster!!!!

### 2/5 — Room to improve:

*2019-04-27, version 1.6.9*

I’ll start with what I liked bet... the ability to quickly check what events were coming up and to separate the ones I was interested in from everything else.

Simple way of giving feedback

Things I’d change...  other than having a separate app for The Calgary Expo ?

1.  Google maps integration.  Some panels took me longer to find because I don’t know where everything is on the Calgary Stampede Grounds.  Google isn’t perfect but it got me close

2.  Conflicting schedule pop-up,  normally I hate pop ups but quickly seeing if the events:panels I’ve chosen overlap would be handy.  Choosing which panel to skip... may be more challenging 

3.  Better ticket integration with GrowTix. 

4.  Login via touch or Face ID 

5. Star rating for the panels, not just a 👍 or 👎  as in some instances my opinion was in the middle.

### 2/5 — Useless at searching

*2019-04-27, version 1.6.9*

Useless

## Most critical reviews (10 lowest-rated)

### 1/5 — Ok when it works but severely flawed

*2022-06-04, version 2.16.1*

At Project Akon cell service was garbage for me and though not this apps fault it was the main way to get event info for the con. But that said if these apps are to replace paper schedules they have to just work. So my frustrations are one load relevant items 1st if it is 5pm I don’t need it to load the morning items. And often times it would hang before it got to the current items. Or you would almost have what you want to see and it would reload. So what I would like to see is load text 1st that way people can read even if the pictures are loading too slow and default to relevant items. Two implement some app caching so once you have it loaded or perhaps you load off site you have access even if you don’t have cell service.

### 1/5 — Crashes

*2022-06-03, version 2.16.1*

I was using the app this morning, but it keeps crashing this afternoon.

### 1/5 — Absolute trash. I hope A-Kon chooses to use Guidebook next year.

*2022-06-03, version 2.16.1*

Decided to just up and stop working an hour into the convention m. Was kind of shaky even before that point.

### 1/5 — “You must be logged in to continue“

*2021-08-01, version 2.12.5*

I’m not creating an account on your unnecessary app just to see the event schedule.

### 1/5 — Can’t even get into the app

*2020-06-14, version 2.7.5*

I downloaded it but once I signed up I can’t even get into the app. Don’t download it it just wastes space.

### 1/5 — Wouldn’t Load

*2020-05-04, version 2.5*

As soon as a created an account the fan guru wouldn’t load. I downloaded this app because I’m going to a Supernatural convention in Nov but I can’t even get into the app because I wouldn’t load in. I tried uninstalling the app and reinstalling it as well as pressing the little check mark looking thing about the “You’re all set welcome to fan guru” but I wouldn’t work. Nothing worked for me.

### 1/5 — Sucks

*2019-10-05, version 2.0.8*

Can’t make a schedule unless sign up, won’t let you favourite or follow anything unless sign up and eats all of your data.

### 1/5 — Meh

*2019-09-20, version 2.0.1*

I wish it could remember my sign in information instead of having to re-enter it every time I click on something.

### 1/5 — Can not open

*2019-08-25, version 1.9.94*

I about to open mine but it’s said that it does not fulfill my account and would it complete my account what the🤬🤬🤬

### 1/5 — Doesn’t work

*2019-05-13, version 1.7.4*

I set up a user name and password months ago. I try to log in it says”so strange something went wrong.” I tired forgot password same error message. I tried signing up it gives me same error. I try to view as guest nothing loads.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2019-08-22, version 1.9.93*

Awesome

### 5/5 — A charge to download a map?

*2019-08-19, version 1.9.93*

I attended the Boston FanExpo over the weekend 8/17/19 and I downloaded the app to simply see the map. I was charged $84.99! Just for the map?!?!

### 5/5 — Great!

*2019-08-11, version 1.9.6*

Me and my family went to QCAC which was really fun! This app helped us get to everything we wanted and needed to go to!! Thank you!

### 5/5 — Zachary Levi

*2019-05-18, version 1.7.6*

Not a nice guy. Waited in line for an autograph for 2 hours then was very rude when we finally met him.

### 5/5 — RIP Peter

*2019-05-04, version 1.7.1*

To Peter Mayhew who would have been sitting there today making his legions of fans smile as he posed for pictures, signed an autograph for people old and young. Instead , Chewie is walking with Princess Leia. RIP Peter Mayhew (Chewbacca). FAN EXPO Dallas #starwars #RIPPeterMayhew #MayThe4thBeWithYou

### 5/5 — Missed photo

*2019-05-04, version 1.7.1*

I missed my photo op with James Tolkan by 4 minutes.   He was gone when I got there.  Incredibly disappointed.  Then to make matters worse, I didn’t get a refund.  It’s unconscienceable!   I’ve spent quite a bit of money with epic photos over the years, and I apparently need to stop!

### 5/5 — Awesome!

*2019-05-04, version 1.7.1*

Zachary was super nice when my daughter hugged him a million times. She was so excited. Best day ever

### 5/5 — Great app

*2019-05-03, version 1.7.1*

This gives very detailed information and easy to navigate

### 5/5 — It’s great

*2019-04-28, version 1.6.9*

FanGuru is great.  It makes it so much easier to plan your day and be sure not to miss what’s most important to you.

### 5/5 — Go-jira!

*2019-04-13, version 1.6.5*

Fantastic! Honestly one of my favorite panels of the Con

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
