# Fanatics Casino - Real Money — user reviews > 677 indexed App Store user reviews of Fanatics Casino by FBG ENTERPRISES OPCO, LLC, rated 4.80/5 from 32,212 ratings. - Source: https://appshunter.io/ios/app/fanatics-casino-real-money/id6737852275/reviews - App overview in markdown: https://appshunter.io/ios/app/fanatics-casino-real-money/id6737852275.md - Rating breakdown: 5★ 28,271 · 4★ 2,243 · 3★ 944 · 2★ 189 · 1★ 565 ## What do users think of Fanatics Casino? Overall sentiment: negative **Pros** - 🫡 Gambling enthusiast's paradise - 🤩 Fantastic game experience **Cons** - 🤬 Terrible customer service - 💰 Unfair payouts and bonuses - 🔥 Buggy and unreliable app **Commonly reported bugs** - Frequent app crashes - Account closure issues - Unreliable in-app features **Most requested features** - Reliable app updates - Responsive customer support ## Newest reviews (11 of 677) ### 3/5 — Promos-promos-promos *2026-09-01, version 9.9.0* This app should do some deposit match and play bonus offers. I haven’t got a single one yet. Shameful. Good site otherwise ### 3/5 — Launch error code *2026-08-26, version 9.8.5* I can’t play any game, at all. I’ve tried to reinstall the app, location on precise, etc. Please do better. This is the second time I’ve lost out on fan cash !! Please help! ### 5/5 — Good place *2026-08-26, version 9.8.5* Best wins ### 2/5 — Mediocre. *2026-08-23, version 9.8.0* It’s alright but far from what the ads make it seem like. I hit for a hundred bucks on my free promo spins then after that I just slowly watched my balance plummet to absolute zero. Thousands of dollars in bets and I hardly ever hit a bonus. Thought it’d be more fun too. All the games are the same with different imagery. Also these kinds of casinos have double standards about cashing out. They will take money from cashapp and chime but you won’t cash out with it. Have to have a major branch bank. ### 5/5 — Love this casino *2026-08-22, version 9.8.0* Great app with fun exclusive games and plenty of bonuses! The promotions are also top notch. ### 5/5 — Bonus spins *2026-08-22, version 9.8.0* I don’t like that the bonus spins are automatic. That’s seems like a set up to life with super fast spinning. You don’t get to gamble , they gamble for you. ### 5/5 — Love it *2026-08-21, version 9.8.0* Great! ### 5/5 — Fanatics is great *2026-08-21, version 9.8.0* My favorite app ### 5/5 — Yes *2026-08-21, version 9.8.0* Great casino ### 5/5 — Exceptional *2026-08-20, version 9.8.0* They really don’t lie about always paying out ### 5/5 — Just Great *2026-08-20, version 9.8.0* I have good time ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2026-09-04, version 9.9.5* The 1000 free spins is garbage don’t try to get it pay out is trash ### 1/5 — Terrible RTP *2026-09-01* Slots have terrible RTP, I’ve bought 25 bonus buys and not a single one atleast returned the bonus buy amount. I’ve also spun 100+ times and not even a bonus tease. I don’t think it’s worth it unless you are playing live casino and we all know how that can go. ### 1/5 — My option *2026-09-01, version 9.9.0* Seems like no matter what I bet it’s always a lose , I recently reenstated the games an have done nothing but lose ### 1/5 — Don’t download *2026-08-28, version 9.8.5* The casino games are rigged and you will just waist your time. Use FanDuel instead ### 1/5 — Awful Customer Service *2026-08-27, version 9.8.5* I reached out to customer service multiple times for a mistake on there end and received nothing but vague answers and no resolution. I was told leadership would contact me via email which never happened and when i told another agent they redirected the conversation. Worst customer service i’ve ever experienced. ### 1/5 — Lousy *2026-08-23, version 9.8.0* Coustmer service is the worst everything is done only threw email and the chat bot closed my account for no reason they don’t care about there coustmers at all ### 1/5 — Error *2026-08-21, version 9.8.0* You get the free spins and all af a sudden you get error after error and no free spins. Wast of time. ### 1/5 — No free spins as promised *2026-08-20, version 9.8.0* I made the required deposit, downloaded the app, never received the promised 100 daily free spins. ### 1/5 — The literal WORST mainline online casino game ever *2026-08-17, version 9.8.0* You never even win in the games. Almost every other casino app I put in alot and will at least get something back. This one I put in hundreds and get almost nothing. The RTP is too unfair in this one. When you get bonuses they never appear, if you even get miraculously lucky to land on one. Today I got my birthday bonus (it was just the notification though) I never got my $10 bonus 🤷‍♂️ this app is almosr useless. Do better please, Fanatics ### 1/5 — Horrible game *2026-08-14, version 9.7.0* Will take all your money ## Most praised reviews (10 highest-rated) ### 5/5 — Best online casino *2026-09-03, version 9.9.0* No issues and fair winnings! ### 5/5 — Fanatics *2026-09-02, version 9.9.0* Awesome casino love the thrill of playing it ### 5/5 — Good *2026-09-01, version 9.9.0* Good ### 5/5 — GARBAGE *2026-08-31, version 9.9.0* No wins on anything after playing almost 1000$ at 5$ bets on 7 different games ### 5/5 — Very fun! *2026-08-30, version 9.8.5* I love playing here! Unlike other gaming apps, Fanatics actually gives you chances to win! Not only that, the wins are very generous! Thank you Fanatics for fun, and fairness! ### 5/5 — Ilove fanatics *2026-08-29, version 9.8.5* I love fanatics the give the best promos ### 5/5 — Fanatics Casino *2026-08-28, version 9.8.5* I have so much fun playing in your casino. Always something cool going on playing for fun but I love when I hit even more than! Thank you fanatics. ### 5/5 — Awesome *2026-08-27, version 9.8.5* So many good games to choose from ### 5/5 — Confusing Casino *2026-08-26, version 9.8.5* I mean…it’s confusing…sometimes you can win $400. Other times, you can win $100. There are times you can win nothing for a series of plays. I mean…five stars for keeping players on their toes…but play what you can afford to lose and only focus on your game play and don’t worry about the jackpot ### 5/5 — Great fun *2026-08-26, version 9.8.5* This casino is great whenever I’ve heard from Friend) that it really does pay out well I can’t wait to really get in and see the excitement and see what this casino has to offer I’ve heard good things. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*