# Fanatics Collect — user reviews > 285 indexed App Store user reviews of Fanatics Collect by Fanatics Collectibles AD, Inc., rated 4.70/5 from 7,200 ratings. - Source: https://appshunter.io/ios/app/fanatics-collect/id1546059696/reviews - App overview in markdown: https://appshunter.io/ios/app/fanatics-collect/id1546059696.md - Rating breakdown: 5★ 6,459 · 4★ 275 · 3★ 86 · 2★ 73 · 1★ 307 ## What do users think of Fanatics Collect? Overall sentiment: negative **Pros** - 🚀 Fast and fluid app - 🔒 Secure vault service - 👍 High-quality card images - 💡 Great for buying and selling cards **Cons** - 🐛 Frequent crashes and freezes - ⏱️ Slow processing and shipping times - 💰 High fees and charges - 🤖 Poor customer service and communication **Commonly reported bugs** - Login and account verification issues - Inconsistent app performance and stability - Inaccurate card values and grading information **Most requested features** - Sort and filter options for collections - Customizable portfolio views - Faster intake and fulfillment processes - Improved search and browsing functionality ## Newest reviews (11 of 285) ### 4/5 — Great app but why no dark mode *2026-09-01, version 6.24* Why no dark mode ### 4/5 — Card I needed *2026-08-24, version 6.23* Was able to find a card I’ve been chasing on here but the “buyer premium” on top is ridiculous! Extra 20%!! I hope no other cards I need come available on here lol ### 2/5 — Glitchy app *2026-08-21, version 6.22.1* Impossible to scroll and search auction items without the app crashing. ### 2/5 — Don’t waste your time or energy with this app *2026-08-19, version 6.22.1* Identity verification took way too long, held up access to my own account for no good reason. And once you’re in, good luck cashing out — the app pushes you hard to keep spending the balance instead of transferring it to your bank. Feels less like a card and more like a way to keep your money locked in their ecosystem. Fix the verification delays and make withdrawals as easy as spending. ### 2/5 — Lots of fees, app hangs *2026-08-17, version 6.22.1* App becomes extremely laggy as you continue to use it, especially when scrolling through multiple pages of listings. Fees are a bit ridiculous (buyers fee, credit card fee) ### 4/5 — Fanatics has your back *2026-08-16, version 6.22.1* I had an issue occur during a live break and fanatics came in and took care of the problem! Will be a repeat customer. Thanks for the great customer service! ### 2/5 — Hidden fees *2026-08-10, version 6.22* The way fees keep piling on as you go thru the checkout process is wild. If you’re bidding on something, account for 35% more to your total or you’ll be buried. ### 1/5 — Fees up the .... *2026-08-10, version 6.22* Buyer fee of 20% and a credit card fee of 2.9%. To heck with this auction house. ### 1/5 — Horrible Support *2026-08-05, version 6.21* Spent an hour talking to an agent to try and get my password reset. Finally gave up and decided to just buy my cards on eBay instead. ### 1/5 — What a scam *2026-08-05, version 6.21* Scam of an app. I sell a card, have money to take out, no matter what I try it won’t verify me to get the money out. Browser on the phone nope. Browser on a pc nope. They just want to rob you. ### 1/5 — Shipping *2026-08-02, version 6.21* Terrible model. You have to pay to get them out of the vault and sent to you. I will not be using any of this app ## Most critical reviews (10 lowest-rated) ### 1/5 — Sucks *2026-08-30, version 6.23.1* All fanatics apps suck. They run horribly and my phone could cook a steak nice and medium rare within 10 minutes. I also checked out the wheel on the fanatics app and it said “Better luck tomorrow” my buddy said he’s been playing it for months and never got anything else. The greed is out of this world and the apps blow, for a multi billion dollar company it’s pretty embarrassing tbh. ### 1/5 — Expensive and SLOW *2026-08-30, version 6.23.1* Can take over 2 weeks for them to ship out or process a card that they receive into your vault. Shipping fees are astronomical compared to other vault services. Customer service only replies after processing, and standard responses are given (which you can see just by how they responsed to Apple app reviews). Need new leadership. ### 1/5 — Instant Rips is a Scam *2026-08-25, version 6.23* Tried out instant rips with a $150 pack and received a $40 slab. How is that possible? Any other site I’ve used, the minimum is at least 50%. I have deleted the app and won’t be ever using fanatics collect instant rips or even the app in general ever again. This is crazy. ### 1/5 — Awful service *2026-08-20, version 6.22.1* Took 2 months to get a premier 1 card graded with PSA and another 1 week before they curated it ### 1/5 — Horrible app *2026-08-17, version 6.22.1* Never again ### 1/5 — Cargos por envío abusivos *2026-08-17, version 6.22.1* Abuso! Te obligan prácticamente a dejar tus compras en su vault para así controlar el mercado ya que si deseas envío a tu hogar te cobran unos "fees" ridículos. Pagué los "fees" por mi tranquilidad. Una vez reciba mis artículos voy a eliminar mi cuenta con ellos. ### 1/5 — Lag costs you $$$$ *2026-08-14, version 6.22.1* ****be careful**** was watching an auction and bid around $90. By the time my bid went through I spent $290 during live. Immediately brought it up to the breaker and was just reassured what a great spot I got vs any actual solution. Watch out for lag and use max bid to protect your money! ### 1/5 — Fanatics Trashed This *2026-08-13, version 6.22.1* STAY AWAY. Fanatics took over and sucked all the profits out while screwing over long term customers. They are literally PSA cards I purchased on through their own auctions are no good. They sold junk and they refuse to make it right. There are too many other options to ever trust your cards or cash with these crooks. Just wanted to update to say I gave these guys another chance and they are still absolutely horrible. They do not care about the average card collector. Their customer service constantly lies and no one cares. Do not go through these guys. There are too many better options out there like Goldin/Ebay. Fanatics is a scam that does not care about the hobby or the collector. They only care about taking every and their customer service constantly lies. ### 1/5 — Crazy shipping cost *2026-08-12, version 6.22.1* Crazy shipping cost payed $300 for a card shipping totaled to $362 ### 1/5 — Won’t let money be pulled out *2026-08-11, version 6.22.1* When you go to withdraw money, it says contact customer service with a bogus email that gets bounced back. This is ridiculous for a company this big. ## Most praised reviews (10 highest-rated) ### 5/5 — Fanatics *2026-08-24, version 6.23* I love everything about this just needs trading ### 5/5 — W *2026-08-23, version 6.23* It’s a incredible app ### 5/5 — Awesome *2026-08-23, version 6.22.1* : ) ### 5/5 — Fanatics collect *2026-08-17, version 6.22.1* Awesome website works great and no problems ### 5/5 — Great selection *2026-08-16, version 6.22.1* I like fanatics collect, the only thing I wish would change is the cardladder being shown, cardladder is directional but not valid pricing, you could simply use a green arrow or red arrow to show buyers ### 5/5 — Much-needed alternative to ebay *2026-08-15, version 6.22.1* My favorite feature is the option to accept FanBucks on your sales, and thereby get full trade credits for next purchase. ### 5/5 — All In 1 *2026-08-12, version 6.22.1* All of my favorites in 1 place. I love using fan cash too! ### 5/5 — Great customer service. Good prices *2026-08-05, version 6.21* Was a little skeptical because I only do eBay authenticated cards, but was pleasantly surprised. High quality pictures and guaranteed authentic. Fees are reasonable. ### 5/5 — Trustworthy Card Collecting App! *2026-08-03, version 6.21* I’ve been using this app for over a year now and it’s been nothing but POSITIVE! ### 5/5 — A great app and platform. Good opportunity and fun for the collector. *2026-07-30, version 6.21* This takes all the BS out of what eBay offers. And gives you better rate also. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*