# Fanatics MLB Shop — user reviews > 39 indexed App Store user reviews of Fanatics MLB Shop by Fanatics, Inc., rated 4.80/5 from 4,250 ratings. - Source: https://appshunter.io/ios/app/fanatics-mlb-shop/id1271502197/reviews - App overview in markdown: https://appshunter.io/ios/app/fanatics-mlb-shop/id1271502197.md - Rating breakdown: 5★ 3,836 · 4★ 256 · 3★ 82 · 2★ 14 · 1★ 62 ## What do users think of Fanatics MLB Shop? Overall sentiment: negative **Pros** - 🚀 Fast delivery - 👍 Great quality merchandise - 💡 Variety of team options - 👍 Easy to use website **Cons** - 🐛 Buggy app experience - 🤔 Inconsistent customer service - 🤔 Incorrect/delayed orders - 🤔 Difficult to navigate website **Commonly reported bugs** - App crashes and freezes frequently - Website back button not functioning properly - Payment issues and declined credit cards **Most requested features** - Improve app stability and user experience - Enhance customer service and order fulfillment - Provide better website navigation and search functionality ## Newest reviews (11 of 39) ### 2/5 — Fanatics credit card *2023-08-26, version 3.5.12* I don’t understand why if I go to Fanatics/major league, baseball site I cannot use my Fanatics credit card. ### 1/5 — Website *2022-06-18, version 3.5.12* U have the worst website that I dealt with ever,constant problems,don’t remember my info,constantly having to redo username and password,it’s really bad!! I have your credit card Fanatics and it’s getting declined, I have a zero balance and it’s getting declined!! I am canceling this piece of crap so called credit card!!! ### 1/5 — Use a browser. Reach out, gang. *2022-06-01, version 3.5.12* A wrapper around an html site is tempting. I get it. When you correctly implement it, it won’t break the entire experience. The app doesn’t work for me. The site, on a desktop browser is your best bet. I buy a hat every month. The app is my first click, and it never works. I’m happy to send y’all videos of what the issue is. Here’s a brief description: I open it, I see NBA stuff (whyyy?), I click into the menu to find my next mlb team to add to my collection (Tigers this month), and it exits the menu or reloads the homepage. Every. Time. ### 1/5 — Terrible *2022-03-06, version 3.5.12* Not user friendly at all. Requires me to login every time I open the app and never remembers my team. Also repeats this same function over and over never entering the team items shopping page. Doesn’t consistently keep track of purchases. Needs so much work. ### 3/5 — App *2021-10-15, version 3.5.12* Every time I get on this site to surf thought the products next thing I see retry so I had to go back to begging and it’s doing it a lot I think there is a glitch or something and I never had this issues before! Needs to be fix!! ### 4/5 — Overall a great app *2021-08-08, version 3.5.12* I use it a lot to get gear but the shipping is unnecessarily expensive and makes a 30 dollar hat 50 dollars. Everything else is great. ### 1/5 — FAKE *2021-05-08, version 3.5.12* I bought a hat and It’s not even real, these hats are fake. ### 1/5 — Una verdadera decepción *2021-04-19, version 3.5.12* Lastima que estos productos no estén en Amazon, realice una compra y luego me la cancelaron y es imposible contactar con atención al cliente, no pierdan su tiempo por aquí. ### 1/5 — Scam i wish i got the hat i ordered worked really hard for those $40 *2020-08-30, version 3.5.12* Never got my order and my refund ### 1/5 — This app definitely needs improvement! *2020-06-10, version 3.5.12* I was really hoping that the app would be better than the website. I would click out of the app and go back into it and it said that there was an error please retry, I would then retry and all my items from my cart would be gone ### 3/5 — Faster to find *2020-01-02, version 3.5.11* If your fans of the mlb this is for you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Waited 3 months for nothing *2024-10-04, version 3.5.12* Bought a Jazz Chisholm yankees jersey and waited 3 months to get it. Heard it arrived today and was pumped and I open it up and it’s a New York giants t shirt worth 30$. Are you kidding me? I waited 3 months for a giants t shirt? ### 1/5 — Bad *2024-08-17, version 3.5.12* This app is horrible none of the stuff works like resetting passwords and logging in ### 1/5 — Wrong delivery & no customer service *2024-04-18, version 3.5.12* My brother ordered the Dodgers Ohtani t-shirt for my graduation gift but after two weeks they sent a completely wrong item. Now, since they’re out of stock, I can’t even get a replacement. I am so mad this happened. I ordered a blue color T-shirt, Men’s size XL, MLB shirt. How did they manage to mess up so badly to get me a red hoodie, women’s size L, NFL Chiefs? I am leaving soon. Utter disgrace Fanatics! ### 1/5 — Very disappointed *2024-02-28, version 3.5.12* Taken me probably 30 try’s to figure out how to get into my account and then many try’s to use a gift card. I also called customer service (phone number took about 2 hours to fine) many times to have them provide assistance only to figure the 2 processes myself. App on the phone is “not” user friendly. ### 1/5 — Michael Rubin trash *2023-07-25, version 3.5.12* This app is slow and freezes ### 1/5 — A glitching nightmare *2023-04-28, version 3.5.12* The app refused my credit card and debit payment. The back button reloads the entire app. This is way harder than it should be. ### 1/5 — The app *2023-04-19, version 3.5.12* Not working properly ### 1/5 — Need to Fix the Back Button *2023-02-15, version 3.5.12* Need to Fix the Back Button ### 1/5 — Es muy lenta *2022-08-15, version 3.5.12* Tarda mucho en caer en la página que buscas y a veces te saca de donde estabas. Creo que deben mejorar! ### 1/5 — Buggiest shopping app I’ve ever had *2022-08-15, version 3.5.12* I almost never leave a negative review on a bad app. I typically just delete and go on my way. But when I’m actually trying to buy merch from my favorite team, it’s pretty infuriating when the very app I’m trying to use crashes every time I select my team. You know an app is trash if it makes Safari look like a better alternative. ## Most praised reviews (10 highest-rated) ### 5/5 — Fitted Hats *2024-03-24, version 3.5.12* I have an issue finding my size 8 fitted hats locally. So I am always excited when I have the opportunity to grab my New Era 59 fifty Boston Red Sox B Fitted Hats. As a BOSTON SPORTS FAN, I represent for MY CITY! ### 5/5 — Envío *2023-08-17, version 3.5.12* Llega rápido en excelentes condiciones ♥️ ### 5/5 — The Best *2023-05-12, version 3.5.12* When you want the highest quality team merchandise this is the place . There fast and the quality is non comparable! ### 5/5 — YANKEE FOREVER *2022-12-02, version 3.5.12* Fantastic and YANKEES GO GREAT TOGETHER ### 5/5 — Great Work *2022-09-14, version 3.5.12* Excellent down the line work ### 5/5 — Love it *2021-07-15, version 3.5.12* Always have Houston stuff in stock thank you guys wonderful ### 5/5 — This app rocks *2021-06-23, version 3.5.12* I absolutely love this app. I use it a lot for my business however it doesn’t let me get my military discount which is a bummer because i shop here so much. ### 5/5 — GREAT STUFF *2021-04-26, version 3.5.12* GreaAW ### 5/5 — Thank you Jesus *2020-07-14, version 3.5.12* Waiting on my order ### 5/5 — Love MLB Fanatics *2019-11-10, version 3.5.11* Great choices for men, women,children, and all types of sports memorabilia. Love it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*