# Fanatics NBA Shop — user reviews > 25 indexed App Store user reviews of Fanatics NBA Shop by Fanatics, Inc., rated 4.80/5 from 3,919 ratings. - Source: https://appshunter.io/ios/app/fanatics-nba-shop/id1271505234/reviews - App overview in markdown: https://appshunter.io/ios/app/fanatics-nba-shop/id1271505234.md - Rating breakdown: 5★ 3,559 · 4★ 225 · 3★ 69 · 2★ 20 · 1★ 46 ## What do users think of Fanatics NBA Shop? Overall sentiment: negative **Pros** - 🚀 Fast delivery - 👍 Great selection - 👍 Easy to use **Cons** - 🐛 App crashes frequently - 🐛 Navigation issues - 🐛 Delivery problems - 🤬 Poor customer service **Commonly reported bugs** - App crashes - Delivery issues - Checkout problems **Most requested features** - Better navigation and app flow - Improved customer service - More reliable delivery ## Newest reviews (5 of 25) ### 5/5 — I got my stuff early *2020-05-04, version 3.5.12* I got my hoodie a week early ### 5/5 — Great app *2020-05-02, version 3.5.12* I love the NBA ### 5/5 — Tracker *2019-08-05, version 3.5.5* I did not receive my tracking number ### 2/5 — Not that great in my opinion *2019-01-24, version 3.5.2* I used the app expecting to receive a better deal on Thunder apparel but that did not happen. The Nike app has the same stuff and the Nike app is much smoother. The shipping process is much faster and customer service as well. I canceled an order about 2 or 3 days ago and my money still hasn’t been returned to my account. ### 5/5 — Thanks *2018-12-23, version 3.5* Love shopping with you guys. This store is amazing ## Most critical reviews (10 lowest-rated) ### 1/5 — Told me my order came and nothing was there🤦🏾‍♂️🤦🏾‍♂️🤦🏾‍♂️🤦🏾‍♂️ *2024-11-21, version 3.5.12* This app has bad customer service ### 1/5 — Useless *2023-05-06, version 3.5.12* Would be helpful if you can actually get to the team you click. ### 1/5 — Terrible App wasted my time just go onto the web *2022-08-14, version 3.5.12* All the options are in loops! Home Page -> League (NBA) -> Team (GSW) -> Home Page ### 1/5 — full of fake reviews *2021-12-28, version 3.5.12* app crashes way too frequently and it's often impossible to even just navigate to a team to peruse items in their shops. it's total trash don't even download it. don't have access to a laptop so i stopped ordering merch which is kinda whatever at this point cuz the app pisses me off that much ### 1/5 — App needs some work *2021-10-03, version 3.5.12* App is a good place to shop for your favorite team jerseys and accessories… when it actually works most of the time I can’t get it off the front page without errors or it just crashing completely. Good app just needs a few updates. ### 1/5 — Expectations *2020-03-03, version 3.5.12* I bought a jersey off their website and was given a full refund claiming they ran out of stock and had a trademark infringement . Very disappointing 1/5 ### 1/5 — Amex issues *2019-08-05, version 3.5.5* Tried to add two different Amex cards .. took me 15 min to check out since it finally took my visa... kept getting in “invalid card”. Funny because amazon surely loves to take those cards!!! 😂😂😂 ### 1/5 — Shop Elsewhere *2019-06-24, version 3.5.5* After Fanatics messed up my son’s custom Lakers jersey and their terrible customer service refused to make any sort of amends for it. I suggest you not purchase from this company. Even their customer service managers could care less. Order elsewhere. ### 1/5 — The 29SHIP code didn’t work! *2018-12-25, version 3.5* I was barged for shipping in spite of making use of the code! Very sad ### 2/5 — Can’t return to shopping once an item is added to cart *2021-09-07, version 3.5.12* Should always be a button to return to where you were shopping when you add an item to cart ## Most praised reviews (10 highest-rated) ### 5/5 — I love this shop <3 *2026-03-08, version 3.5.12* Because there is so much things interesting and it’s not that expensive ! ### 5/5 — Bueno *2023-11-06, version 3.5.12* Aumenta la oferta ### 5/5 — I did not received my order *2023-07-13, version 3.5.12* I ordered 4 things and 2 of the things said they delivered and I didn’t receive anything, got an email saying my order was delivered and there was nothing! ### 5/5 — Fanatics i loveee! *2021-07-28, version 3.5.12* i lo ve.. ### 5/5 — Sports *2021-04-13, version 3.5.12* The best ### 5/5 — Absolutely great *2021-02-05, version 3.5.12* Supper fast and great customer service !! everything I have ordered comes very quick!! ### 5/5 — Love this app *2020-08-17, version 3.5.12* The best!!!! ### 5/5 — Very easy to use *2020-07-17, version 3.5.12* Great deals all the time. Easy to navigate. 10/10 would recommend ### 5/5 — NBA STORE the place you awesomely want *2020-06-24, version 3.5.12* Been a fan of NBA, literally like since birth ! The coziness and easy-Ness to purchase your favorite NBA items is the way to go ! Just a click of a button, you got your desired NBA items, only fallback is how you are so excited to wait for your items to be shipped and delivered... ### 5/5 — 1st order *2020-05-17, version 3.5.12* Good selection low prices --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*