# Fanjoy — Official Merchandise > Official merchandise marketplace for creators with exclusive deals and early access. (iPhone/iPad app by Fanjoy Co.) - Source: https://appshunter.io/ios/app/fanjoy/id1358494744 (this page in markdown: same URL + `.md`) - Developer: [Fanjoy Co](https://appshunter.io/developer/1358494743) - Category: Shopping, Lifestyle - Price: Free - Rating: 4.75/5 from 2,701 App Store ratings · 90 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 99 MB - Languages: Arabic, Croatian, Dutch, English, Finnish, French, German, Hebrew, Hindi, Indonesian and 12 more - Released: 2018-05-02 - Data updated: 2026-06-10 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/fanjoy/id1358494744/reviews.md ## What is Fanjoy? Browse and purchase official merchandise from your favorite Creators. Gain access to exclusive deals, pricing, and releases only available through the Fanjoy app. Turn on notifications so that you can be notified first once a new product is releases before it sells out! ## Key features - Browse official creator merchandise - Access exclusive deals and pricing - Get early access to new releases - Enable product release notifications - Purchase directly from creators ## What do users think of Fanjoy? Overall sentiment: neutral **Pros** - 👍 Great quality products - 🚀 Fast shipping - 💯 Excellent customer service **Cons** - 🐛 Inconsistent product availability - ⏱️ Slow shipping and order processing - 🤔 Confusing app layout and missing features **Commonly reported bugs** - App crashes and freezes frequently - Incorrect product listings and unavailable items - Unreliable order confirmation and delivery notifications **Most requested features** - Add more creator collections - Improve app navigation and search - Implement better order tracking and status updates ## Recent user reviews (10 of 90) All indexed reviews: https://appshunter.io/ios/app/fanjoy/id1358494744/reviews.md ### 1/5 — No xplr merch *2025-02-10, version 7* So let’s say I downloaded it spelt Sam and Colby, nothing came out…. Maybe you guys should update the photos on here to advertise ### 1/5 — Creators merch isn’t poppin up *2023-08-05, version 6.5* I saw that you guys sold XPLR merch and downloaded the app, disappointed because it was falsely said that you do. I want to know if you guys sell XPLR merch and to know how to get it. Thanks ### 3/5 — Great quality sweat pants, but questionable shirt smell. *2023-07-12* Ordered a mystery sweatpants order and it was amazing, quality was great, and everything was fine. But when I received my kooleen merch t shirt it had a very pungent order to it that took three washes to get rid of. Don’t know if it was a one time thing or something, but I was pretty disappointed when I got her merch :( ### 5/5 — I love this *2023-04-30, version 6.2* This is so good ### 5/5 — Really Great Service *2023-01-18* I messed up the size of my pants and with in the hour they responded and fixed my mistake. This is my second time ordering but for sure not my last. ### 1/5 — Item received not as described, no refund offered *2022-10-10, version 5.6* I recently bought a top from Colleen Ballinger and received a top different to how it was described online. I spoke with Dianne at FanJoy who stated the item I ordered didn’t in-fact exist and if I wanted a refund I would need to post the item back to the US at my own expense or I could receive a 20% discount on future items. Looking online at Trust Pilot it seems like poor customer service is a common trend. Buy at own risk!!! ### 1/5 — 2 months to ship and still waiting *2022-09-01, version 5.5* Said 5-7 says to ship. It’s been 2 months and I still haven’t received my package. It was 1 item. After a few weeks, I contacted customer service and they said to expect another week or so - totally fine. But now it’s been 2 months…… :( ### 3/5 — Eh…risky *2022-02-19, version 4.6* The mystery shirts are good quality, but be prepared to get 4 of the exact same shirt, I did! And customer service will only offer a 25% off code, not any kind of resolution. I have the rest of the shirts away and won’t be ordering again! ### 5/5 — 10 stars if I could *2021-12-04* If heard about Fanjoy a lot, I was thinking I could try it out, not ONE REGRET! Their customer service is like chick-fill-a, and they are always polite. ❤️ Imma use Fanjoy till I’m like 100 ### 1/5 — Never again *2021-10-15* Im a big fan of rotten mango, so I placed an ordered 20 days ago and still no update on what’s going on with my order. I assumed that the postal service is running behind due to low staff. But it’s not the postal service it’s the company itself. The app does not even have the tracking number you have to contact the company directly, which is ridiculous!!!! I will never order from this company again!!!! Worst customer service!!! ## Frequently asked questions about Fanjoy ### What can I buy on this app? You can browse and purchase official merchandise directly from your favorite content creators. This includes a wide range of products that are often exclusive to the app. ### Are there any special offers available? Yes, the app provides access to exclusive deals, special pricing, and early releases that are only available through the Fanjoy platform. Turning on notifications ensures you don't miss out on these opportunities. ### How do I find out about new product releases? You can turn on notifications within the app to be alerted immediately when a new product is released. This is crucial for getting items before they sell out. ### Is this app free to use? The app itself is free to download and use. It is supported by advertisements, meaning you may see ads while browsing or using the application. ## Version history (last 5 releases) ### 7 — 2024-06-05 • New and improved user accounts • Easier and faster checkout • View and keep track of your orders ### 6.9 — 2024-04-07 • New and improved user accounts • Easier and faster checkout • View and keep track of your orders ### 6.8 — 2023-11-03 • New and improved user accounts • Easier and faster checkout • View and keep track of your orders ### 6.7 — 2023-10-04 • New and improved user accounts • Easier and faster checkout • View and keep track of your orders ### 6.6 — 2023-08-27 • New and improved user accounts • Easier and faster checkout • View and keep track of your orders ## Apps similar to Fanjoy | App | Rating | Price | Category | | --- | --- | --- | --- | | [BodyCandy](https://appshunter.io/ios/app/bodycandy/id6449234720) | 4.8 (1,802) | Free | Shopping | | [Gymshark: Shop Gym Clothes](https://appshunter.io/ios/app/gymshark-shop-gym-clothes/id1139155460) | 4.9 (168,265) | Free | Shopping | | [Elevated Faith](https://appshunter.io/ios/app/elevated-faith/id1268746889) | 4.9 (5,350) | Free | Shopping | | [francesca's - Women's Boutique](https://appshunter.io/ios/app/francescas-womens-boutique/id1524931428) | 4.4 (815) | Free | Shopping | | [Hollister Co.](https://appshunter.io/ios/app/hollister-co/id383915209) | 4.8 (68,510) | Free | Shopping | | [Urban Outfitters](https://appshunter.io/ios/app/urban-outfitters/id358821736) | 4.9 (535,585) | Free | Shopping | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*