# Fansio — user reviews

> 6 indexed App Store user reviews of Fansio by HKC-US, LLC., rated 4.34/5 from 96 ratings.

- Source: https://appshunter.io/ios/app/fansio/id1524898814/reviews
- App overview in markdown: https://appshunter.io/ios/app/fansio/id1524898814.md
- Rating breakdown: 5★ 70 · 4★ 10 · 3★ 4 · 2★ 2 · 1★ 8

## Most critical reviews (6 lowest-rated)

### 1/5 — Fan is useless and no support

*2026-05-19*

This fan disconnects from WiFi daily and reappears whenever it wants to. Remote never worked. Contacted customer service through their app many times and they will not respond.

### 1/5 — Ceiling fan

*2023-05-28*

Worst product I have ever bought can’t get app to work or remote beyond frustrating

### 1/5 — Please just update the software

*2023-01-11*

I had no issues initially connecting to the Wi-Fi but since changing my password I cannot get it to connect to save my life. I have spent 4 hours now trying. Called the manufacturer of the fan and they were totally useless.

### 1/5 — Impossible to Set Up

*2022-04-02*

Why is it such a challenge to set up a ceiling fan to work with this? It’s an endless loop of crappy instructions. At least the remote control works.

### 2/5 — No support for Palm Coast Elhmurst wifi fan (Lowe’s)

*2021-03-03*

Still waiting for HKC Electric or whoever is responsible for the “smart fan” labeling on this remote ceiling fan to address the difficulty/impossibility of pairing the fan with Fansio. 

Fancy-looking app, but I can’t figure out how to get the fan into app/wifi pairing mode...only factory reset/remote pairing works. The Alexa skill gives conflicting instructions and I’m led on an infinite loop of unhelpfulness.

### 5/5 — Works great

*2020-10-08*

Love the features.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*