# Fareboom Discount Flights — user reviews > 104 indexed App Store user reviews of Fareboom Discount Flights by Fareboom, rated 4.70/5 from 13,922 ratings. - Source: https://appshunter.io/ios/app/fareboom-discount-flights/id892439657/reviews - App overview in markdown: https://appshunter.io/ios/app/fareboom-discount-flights/id892439657.md - Rating breakdown: 5★ 11,898 · 4★ 1,141 · 3★ 360 · 2★ 124 · 1★ 399 ## What do users think of Fareboom Discount Flights? Overall sentiment: negative **Pros** - 👍 Great customer support - 💡 Helpful flight updates and reminders - 🚀 Smooth booking process - 🤩 Excellent app experience **Cons** - 🐛 Unreliable flight changes and cancellations - 🤬 Unresponsive customer service - 💰 Expensive hidden fees - 🤔 Misleading pricing information **Commonly reported bugs** - App crashes after iOS 11 update - Unable to sign up with valid email **Most requested features** - Phone support for urgent issues - Transparent refund and change policies - Improved price monitoring and alerts ## Newest reviews (10 of 104) ### 4/5 — Customer Service *2026-04-11, version 3.9.8* Great job! ### 5/5 — 100% Nice customer support *2023-02-25* I just reviewed a lot of negative reviews about fareboom but thank God that I’ve been purchasing tickets with them since the 1st time I went home to the Philippines last 2017. In my own experience they deserve 5 stars! If I have issue with them, sending email to them is the key . They respond right away and give solution to your case . Last year was my 3rd time purchasing a ticket with them and i just flew to the Philippines last January 2023. It’s normal that purchasing a ticket to 3rd party like fareboom , sometimes we can’t get the seat that we selected since the airline priorities their customer 1st. The key is to email their support still to get another available seat that works for you . I got mine , I thank fareboom for the very fast action on my request . I’ll purchase a ticket with them again in the future . Kudos to all customer support of Fareboom. ### 5/5 — Not good *2023-02-23, version 3.8.2* It was a bad experience to use this app and the price was not good ### 5/5 — Return flight. *2023-01-16, version 3.8.2* Return flight was awesome. ### 1/5 — Very fraudulent *2022-12-09* I have unused credit from February 2021 due to COVID. Every attempt I have made to use these funds has been frustrated by FAREBOOM. December 2021, I was told I needed to pay additional $3274 to my $3782 to buy a ticket DFW to LAGOS Nigera by Fareboom we here as tickets cost a total of $1868 per person directly on British Airways website. Next in summer I tried to use funds to London from DFW. I found cheaper tickets directly on BA than Fareboom quoted. Desperate to use funds I agreed to pay additional $800 to my held funds only to be told 5 minutes later that that booking was no longer available and I needed to pay $1600 extra per ticket and for a booking that did not include checked bags to boot! This is outrageous. I have been doing business with what becomes fFareboom from when it was Best Travel Store circa 2005. Something terrible has happened to this company and British Airways is refusing to get involved in recovering my funds. Attorney General in California needs to investigate this business. ### 1/5 — Terrible *2022-11-22, version 3.8.2* Flt was changed and not updated in fareboom. Wasn’t told if the PCR test was 2 hours over the 3 days in Korea you had to get a visa and stay over. With the time differences it’s almost impossible to figure out when to get the PCR test. Won’t fly with fareboom again. ### 1/5 — You need to go out of business. *2022-11-18, version 3.8.2* Not once have I seen a competitive rate on this site. Not even close. I don't know why I still bother looking. ### 1/5 — Inf *2022-11-14, version 3.8.2* I paid 2,600.0 system purchased to buy two more tickets, warned that there was no ticket ### 1/5 — Negative experience *2022-09-21, version 3.8.2* It was the worst period We got an issue in the Lisbon airport and I got some gifts with me and most of it is broken 😾 ### 1/5 — DO NOT TRUST THIS APP! *2022-07-28, version 3.8.2* The moment that I was purchasing my ticket, the website stopped working. But it charged me anyway! I don't have a booking number! I don't have a flight! I've been calling but of course, nobody answered. DO NOT TRUST THIS APP! ## Most critical reviews (10 lowest-rated) ### 1/5 — Scammers *2026-07-21, version 3.10.1* Please don’t trust this app, I booked a ticket and no customer service helped me while I had an issue with this app, they hange up every time I call them. ### 1/5 — Review *2026-06-15, version 3.10.0* Higher prices than other search engines ### 1/5 — Bait and switch scam!!! *2025-03-24, version 3.8.4* I AM A HUMAN NOT A BOT- do not book your flight with this scammy company!! They pulled a bait and switch on me and called me a day and a half before my flight and said my flight wasn’t available however I could pay twice the price and book again. NO WAY! A day and a half before my flight!! And when I canceled the flight after this phone call I got an automated email that I could potentially get a 230$ cancellation fee if they deemed it fit. Never booking with this company again. ### 1/5 — Poor customer service and support *2024-05-21, version 3.8.4* They cancel my trip after I reserve it and I try to confirm the payment with them but they didn’t answering the phone because they are not 24/7 , they said I must buy new ticket and I pay more , please be careful if you are using them . When I call the customer service they was so rude with me ### 1/5 — Price *2023-12-12, version 3.8.3* The fares are too high. I am not going to use this site any more. ### 1/5 — Signing up in *2023-05-31, version 3.8.2* I have a record locator a ticket number and a charge to my credit card for both my flights and travel insurance. And yet i cannot create an account or sign in to an account. More help would be appreciated the suggestion I received did not resolve the issue Sure hope I have a reservation when I arrive at the airport ### 1/5 — App stop working *2023-05-24, version 3.8.2* From three days the application stop working like before. Can you tell me why ### 1/5 — high changing fees *2023-04-27, version 3.8.2* Don’t have a good options when changing the date of trips and may lose your ticket because of the high changing fees ### 1/5 — High price *2023-04-23, version 3.8.2* No promotion ### 1/5 — There’s no customer support at all *2023-02-02, version 3.8.2* Worse than what I thought, just save your life and use Worse than what I thought, just save your life and use main websites to book your booking, there’s no customer service at all websites to book your booking, there’s no customer service at all ## Most praised reviews (10 highest-rated) ### 5/5 — Trip to Asia *2026-05-16, version 3.9.9* Great app help me to find cheap flights to the Philippines Japan china and it helped me bring my wife here ### 5/5 — N-A-M *2025-12-21, version 3.9.0* This app this really good app. So far I love. I wish under the date, they has how much does it cost, like GOOGLE SEARCH FLIGHTS. I wish if you see my comment. Thank you ### 5/5 — Love it *2024-06-14, version 3.8.4* Good prices all the time specially for international tickets!! ### 5/5 — Never seem to disappoint *2024-02-29, version 3.8.4* Used it for my trips Europe and in America. Love this app ### 5/5 — Seamless *2023-12-24, version 3.8.3* I had a great experience and got the best price on vacation flights to Japan . Highly recommend! ### 5/5 — Thank you! *2023-09-26, version 3.8.2* It was fantastic to have all the information I needed at my fingertips. Also, updates from upcoming flights. Fantastic job! Thank you. 🙏🏼 ### 5/5 — Reaposible *2023-07-27, version 3.8.2* Very responsible and attentive ### 5/5 — England trip *2023-07-18, version 3.8.2* Had several long layovers,but flights were on time,and overall things went smoothly. ### 5/5 — Thank you *2023-07-11, version 3.8.2* Best travel agency ever ### 5/5 — FareBoom User-friendly website. *2023-03-19, version 3.8.2* It’s easy to navigate the website and airfares are reasonable. Customer service is excellent. They inform you timely on flight status. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*