# Farm Bureau MobileAgent > Mobile insurance management for policyholders with policy, payment, and roadside assistance features. (iPhone/iPad app by Southern Farm Bureau Casualty Insurance Company.) - Source: https://appshunter.io/ios/app/farm-bureau-mobileagent/id767477005 (this page in markdown: same URL + `.md`) - Developer: [Southern Farm Bureau Casualty Insurance Company](https://appshunter.io/developer/767477008) - Category: Finance - Price: Free - Rating: 2.20/5 from 16 App Store ratings · 105 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 39 MB - Languages: American English - Released: 2013-12-17 - Data updated: 2026-08-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/farm-bureau-mobileagent/id767477005/reviews.md ## What is Farm Bureau MobileAgent? MOBILE agent is FREE to download and available for member and policyholders in Arkansas, Colorado, Florida, Louisiana, Mississippi and South Carolina. Please note that if your state is not listed, it is because it is not part of Southern Farm Bureau Casualty Insurance Company. Please contact your agent for instructions on how to access your insurance company’s app. MOBILE agent offers 24/7 access to membership, policy, agent, roadside assistance, and DriveDown deductible rewards information. Once you login, you are only a few taps from accessing your insurance ID card, paying your bill, getting directions to your agent’s office, reporting a claim, checking your DriveDown deductible reward status, and so much more. AVAILABLE FEATURES VARY BY STATE. Key features include: My Policies, Report a Claim, DriveDown enrollment and management, ID Card, Pay Bill, My Agent, Membership, Send Help. Get Started! You will need an email address, mobile phone (that can receive SMS messages) and active membership number to create an account. Tap on Sign up to create your new account.. ## Key features - Policy management - Bill payment - Claim reporting - ID card access - Agent contact - Deductible rewards - Roadside assistance ## Recent user reviews (10 of 105) All indexed reviews: https://appshunter.io/ios/app/farm-bureau-mobileagent/id767477005/reviews.md ### 5/5 — Works great! *2026-07-07* I don’t know what all the fuss is about. I downloaded app, created a log in, linked a bank account and paid my premium within 10 minutes. Everything worked fine and I am able to view the details of my policy and be able too show proof of insurance. ### 1/5 — App is trash *2026-05-14* Stays logging me out. Enter password it’s incorrect try to reset it says can’t create a new account at this time get verified through customer service. Try to log in and it glitched and takes you right back to the log in screen. Facial recognition works but says “expired session log back in” and then it’s the whole process over again. So thankful it only ever Happens when I’m trying to lag the bill and not when I’m broke down on the side of the road. ### 1/5 — Not available when needed *2026-03-05* My wife was in a terrible accident this morning and luckily she was unharmed. I tried to access the app and it just kept me in a login loop. Never loaded any info on policy. Went to the website to get access that way and same thing, login loop. Had to use google to find the phone number to call claims. I guess the app is great when you don’t need it. **Developer response:** We're sorry you had a bad experience with MobileAgent. It's great that you still have your reward, but we'd like to look into it further to see what happened. If you wouldn't mind sharing some additional information with us, please reach out to us at mobileagentsupport@sfbcic.com or (866) 276-7322. ### 1/5 — Absolutely Garbage *2026-02-22* Been with the insurance company for a couple years and it NEVER acts right. Always loading forever, glitching me back to the sign in page, not letting me load in, some pages don't work, facial recognition recognizes me but still doesn't log me in. You would think it would NOT be this hard to pay a bill and give away money. Even the website glitches. The only page that works correctly is when it tells you that you entered the wrong log in info. Unacceptable ### 1/5 — HORRIBLE SCAM *2026-02-03, version 3.7* The app never works always sends you back to the beginning you pay all of this money and can’t even get a tow truck when needed without constantly having to go through a person during work hours. HORRIBLEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEWEEEEEEEEE‼️‼️‼️‼️‼️‼️ ### 1/5 — Terrible app *2026-01-24, version 3.7* Never opens. Been this way forever. I bet State Farm’s app opens every time. ### 1/5 — Sad *2026-01-22, version 3.7* I can’t ever see my policy information, nor can I update my information like my address. I was trying to do so on the website, was told to download the app and then it proceeds to have even less information or functions. ### 1/5 — Lost Drivedown info *2025-12-07* Opened the app today to find that all Drivedown info had been deleted and I had to initiate sign up again. Luckily my Rewards still remains. **Developer response:** We're sorry you had a bad experience with MobileAgent. It's great that you still have your reward, but we'd like to look into it further to see what happened. If you wouldn't mind sharing some additional information with us, please reach out to us at mobileagentsupport@sfbcic.com or (866) 276-7322. ### 1/5 — Horrible for actually paying bill *2025-10-02, version 3.4* I have had the apps for months but I’ve only been able to pay my bill TWICE I always have to call the office when I’d rather pay online cause, paying online is always more convenient ### 1/5 — Extremely buggy *2025-09-25* This app version is always either glitching, under maintenance, freezes, doesn’t let me sign in, or ALWAYS has some kind of issues every single time I use it to pay my bills or even just to view my coverage. To whoever made this app, please improve the quality or something because it’s an inconvenience to your customers and makes them wanna switch insurances. Sorry to sound harsh but I’ve been with this insurance for over 5 years now **Developer response:** We’re sorry you’re having a bad experience with the MobileAgent app. We try to provide a good user experience, and it looks like we’ve fallen short. If you don’t mind providing us with some details of what is happening, we’ll run down the issue and get it fixed. Please reach out to our customer support staff at (866) 276-7322. We’ll resolve the issue as quickly as possible. ## Frequently asked questions about Farm Bureau MobileAgent ### What does the Farm Bureau MobileAgent app do? The app provides 24/7 access to your insurance membership and policy information. You can view your insurance ID card, pay your bills, report a claim, find your agent's office, and manage your DriveDown deductible rewards. ### What are the key features of the app? Key features include managing your policies, reporting claims, enrolling in and managing DriveDown rewards, accessing your ID card, paying bills, finding your agent, and accessing membership details. Some features may vary by state. ### Is the Farm Bureau MobileAgent app free to download? Yes, the app is free to download. It is available for members and policyholders in Arkansas, Colorado, Florida, Louisiana, Mississippi, and South Carolina. ### What information do I need to sign up for the app? To create an account, you will need an email address, a mobile phone that can receive SMS messages, and your active membership number. You can then tap 'Sign up' to create your new account. ### Who can use the Farm Bureau MobileAgent app? The app is designed for members and policyholders of Southern Farm Bureau Casualty Insurance Company. It is currently available for users in Arkansas, Colorado, Florida, Louisiana, Mississippi, and South Carolina. If your state is not listed, you may need to contact your agent for alternative access. ## Version history (last 5 releases) ### 4.1 — 2026-08-18 Users from AR, CO, LA, MS, and LA can now add their ID Cards to their Apple Wallet. When requesting a review from your agent, more fields are pre-filled so you won’t have to type as much. We also included some bug fixes and performance enhancements. ### 4.0 — 2026-06-23 You can now add your agent’s contact information to your phone’s contacts. Mississippi users can now easily access their membership benefits and information provided by the Mississippi Farm Bureau Federation from their membership dashboard, including Benefits, News, Contact County Office, Participate, Ag in the Classroom and Give. In addition, we made a few bug fixes and improved the DriveDown feature. ### 3.9 — 2026-05-04 We have improved the DriveDown enrollment process to require less typing, and improved communication within the app to alert users of potential outages or scheduled maintenance. We also made some performance improvements and fixed a few minor bugs. ### 3.8 — 2026-02-25 We have improved our Send Help feature to make your roadside assistance experience smoother and save you time. We’ve also made it easier to see the total reward you have earned in DriveDown. DriveDown enrollment now requires less typing. Additionally, we’ve made several Security Enhancements & Bug fixes. ### 3.7 — 2025-12-19 Performance enhancements and bug fixes. ## Apps similar to Farm Bureau MobileAgent | App | Rating | Price | Category | | --- | --- | --- | --- | | [COUNTRY Financial Mobile](https://appshunter.io/ios/app/country-financial-mobile/id1305375932) | 3.5 (99) | Free | Finance | | [Farm Bureau Financial Services](https://appshunter.io/ios/app/farm-bureau-financial-services/id1454047628) | 2.7 (45) | Free | Finance | | [American Family Insurance App](https://appshunter.io/ios/app/american-family-insurance-app/id329763835) | 4.7 (91,099) | Free | Finance | | [Dairyland®](https://appshunter.io/ios/app/dairyland/id1097543360) | 2.5 (40) | Free | Finance | | [AFmobile®](https://appshunter.io/ios/app/afmobile/id642876991) | 4.8 (83,309) | Free | Finance | | [Auto-Owners Mobile](https://appshunter.io/ios/app/auto-owners-mobile/id1250194133) | 4.6 (2,377) | Free | Finance | ## Related topics [farm bureau](https://appshunter.io/ios/topics/farm-bureau) · [farm bureau insurance](https://appshunter.io/ios/topics/farm-bureau-insurance) · [farm bureau insuranace](https://appshunter.io/ios/topics/farm-bureau-insuranace) · [mobile agent](https://appshunter.io/ios/topics/mobile-agent) · [farm bureau mobile agent](https://appshunter.io/ios/topics/farm-bureau-mobile-agent) · [farm bureau bank](https://appshunter.io/ios/topics/farm-bureau-bank) · [farm bureau insuranace tennessee](https://appshunter.io/ios/topics/farm-bureau-insuranace-tennessee) · [ncfbins](https://appshunter.io/ios/topics/ncfbins) · [tn farm bureau insuranace](https://appshunter.io/ios/topics/tn-farm-bureau-insuranace) · [fbitn](https://appshunter.io/ios/topics/fbitn) · [farm bureau insurance nc](https://appshunter.io/ios/topics/farm-bureau-insurance-nc) · [tennessee farm bureau insurance](https://appshunter.io/ios/topics/tennessee-farm-bureau-insurance) · [north carolina farm bureau insurance](https://appshunter.io/ios/topics/north-carolina-farm-bureau-insurance) · [ncfb](https://appshunter.io/ios/topics/ncfb) · [farm bureau tennessee](https://appshunter.io/ios/topics/farm-bureau-tennessee) · [farm bureau north carolina](https://appshunter.io/ios/topics/farm-bureau-north-carolina) · [farm bureau insuranace michigan](https://appshunter.io/ios/topics/farm-bureau-insuranace-michigan) · [missouri farm bureau insurance](https://appshunter.io/ios/topics/missouri-farm-bureau-insurance) · [mountain west farm bureau](https://appshunter.io/ios/topics/mountain-west-farm-bureau) · [farm bureau financial services](https://appshunter.io/ios/topics/farm-bureau-financial-services) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*