# fas REWARDS® — user reviews > 154 indexed App Store user reviews of fas REWARDS® by Rover Enterprises, rated 4.15/5 from 1,117 ratings. - Source: https://appshunter.io/ios/app/fas-rewards/id1494052843/reviews - App overview in markdown: https://appshunter.io/ios/app/fas-rewards/id1494052843.md - Rating breakdown: 5★ 755 · 4★ 133 · 3★ 30 · 2★ 28 · 1★ 167 ## What do users think of fas REWARDS®? Overall sentiment: negative **Pros** - 🚀 Fast and efficient - 🔒 Robust security features - 👍 User-friendly interface - 💡 Innovative rewards program **Cons** - 🐛 Frequent crashes and bugs - 🔋 High battery consumption - 👎 Unreliable and inconsistent - 💸 Lack of customer support **Commonly reported bugs** - Unable to create account or log in - Rewards not being applied correctly - App freezing or closing unexpectedly - Incompatibility with newer device updates **Most requested features** - Ability to redeem rewards easily - Improved transaction history and tracking - Seamless integration with existing loyalty cards - More transparent and reliable rewards system ## Newest reviews (19 of 154) ### 3/5 — Not happy at this time *2026-08-29, version 43.01.07* I have been a loyal user over 2 years now and all of a sudden the app will not stay open and just crashes ### 3/5 — Good and bad *2026-06-29, version 43.01.07* Don’t always get the gas rewards for the store’s deals advertised in store or app. Sometimes you do and others you don’t but you get the points. But the way gas prices are really need the deals to work propyevery time ### 3/5 — I was unable to claim my fuel rewards *2026-05-28, version 43.01.07* When I went to redeem two dollars off a gallon of gas the register failed to recognize my membership ID. This is very disheartening because some of my discounts expire today. However, I can still get discounts by using the app ### 1/5 — Stay away *2026-03-15, version 43.01.05* Had 90 cents off a gallon then they decided to upgrade app and it vanished head quarters won’t respond to messages as far as im concern I’ll buy gas elsewhere these pricks can go under ! ### 1/5 — App Does Not Recognize Card or Sign In *2026-01-29, version 25.6.2025101701* This app doesn’t recognized my log in info or card. It does not work. ### 1/5 — Employees always push the app and then act surprised when I tell them it’s been broke for years. *2026-01-24, version 25.6.2025101701* Haven’t redeemed points since they switched to this awful app. Employes wont stop handing me these dumb cards. They always act surprised when I tell them it doesn’t even work. I try every 6 months but the cards don’t link and now it tells me my password needs reset but won’t ever send the email to reset. I’ve tried just making a new account with a different email but the link your phone number so it won’t let me create a new account unless I change phone numbers. But even if I do that, the card won’t link anyway. ### 1/5 — App doesn’t ever work *2026-01-13, version 25.6.2025101701* I couldn’t add my card or create an account on the app. Signed up on their desktop website on my computer and still cannot login on the mobile app. Terrible app ### 1/5 — Impossible *2026-01-07, version 25.6.2025101701* At the store the card doesn't give advertised discounts. They say it's not registered. Get online and it is registered. Very frustrating ### 1/5 — GARBAGE *2025-12-31, version 25.6.2025101701* Terrible app ### 1/5 — Can’t even make account *2025-12-30, version 25.6.2025101701* Says every time integration not authorized by merchant. I just moved here 6 months ago and trying to get rewards because I like this gas station and I can’t even get it to work!! ### 1/5 — App keep crashing *2025-12-23, version 25.6.2025101701* Won’t even let me register ### 1/5 — Won’t let me log in *2025-12-23, version 25.6.2025101701* It wouldn’t allow me to log in. I’m deleted and downloaded this app, I don’t know how many times, and each time, it refuses to allow me to get into the app. I’ve tried so many times. It just keeps saying my process couldn’t go through, or error. I’m so over this app. ### 1/5 — Greed *2025-12-02, version 25.6.2025101701* Greedy people want $$$ to use my own ph BS!!! ### 1/5 — Should have a -5 option *2025-10-30, version 25.6.2025101701* Tried to redeem the free Celsius that the app offers today and the lady at the register did not know how to redeem the code. Tried to call someone at customer service from Fas Rewards and was sent to a voicemail. Very poor Customer Service!!!! ### 1/5 — Terrible app *2025-10-10, version 25.4.2025082801(2025082801)* I have a card I type in my registration code and my card number every time it says I have no account!!!! you try to call the phone number on the back of the card and you get a voicemail to somebody’s voicemail that you don’t even know!!! I tried to reset my password. It said it would send and reset to my email. It never does !!!it’s a horrible app. ### 1/5 — Doesn’t work *2025-08-25, version 25.3.2025072501 (2025072503)* App doesn’t work properly ### 2/5 — Poor app *2025-08-01, version 25.3.2025072501 (2025072503)* This cant do as much as the previous Pride app. I miss the ability to order food. This lags, doesn’t look in to pay and isn’t user friendly. ### 1/5 — 21+ deals aren’t available *2025-08-01, version 25.2.20250507 (2025050701)* Tried everything even the update didn’t work. This was the whole point of having this acct ### 2/5 — Not showing 21+ deals anymore *2025-07-29, version 25.2.20250507 (2025050701)* The app has stopped showing any 21+ deals no matter what location I choose ## Most critical reviews (10 lowest-rated) ### 1/5 — False advertising *2026-07-17, version 43.01.07* The “buy something then get cents off gas instantly” deal is a scam. It never works. It’s just a way to sell you stuff and get your personal info but they do not deliver and do not respond to contact form inquiries when things don’t work. ### 1/5 — Disappearing points *2026-05-16, version 43.01.07* Points keep disappearing without redeeming them. Waste of time and money. No way to get discounts they claim. Scam. ### 1/5 — Trash *2026-05-12, version 43.01.07* This app DOES NOT work. Buy what it says to get a fuel discount and then try and guess what, no discount. Not 1 time have I EVER been able to use it. Doesn’t even display the correct points. Last receipt says 490, app says 30. Trash Trash Trash ### 1/5 — All my rewards gone *2026-04-15, version 43.01.07* When I updated the app, all of my rewards were gone. I had been saving my rewards for a while. I’ve tried to contact customer service and no one will respond to me. ### 1/5 — App sucks. Developers won’t fix *2026-04-11, version 43.01.07* The app needs deleted. Junk don’t work. You can’t link a card to it. When you try to login and enable Face ID it kicks back to login screen, signs you in, kicks back to login screen till it says too many attempts. Have contacted customer service over the issue MULTIPLE times, with recordings of it acting stupid and nothing. I’ve got enough points on 2 cards to have free gas for next 6 months and can’t use it. The whole thing is useless card app and all. Needs deleted and someone that knows what they are doing to design the app and cards. ### 1/5 — Not letting me sign in *2026-04-04, version 43.01.07* I have tried weeks to sign in and haven’t received an email or anything. Please fix. I used my Apple ID for my login and it doesn’t give me that option ### 1/5 — App doesn’t work anymore *2026-03-27, version 43.01.07* The latest update to the app is awful. I never see any earned rewards. It is now asking me for a PIN which I have never needed to use ever and the associates in the store have no idea how to offer customer support. I am completely unable to save 10 cents per gallon. ### 1/5 — Can’t sign in. App literally won’t let me sign in anymore. *2026-03-25, version 43.01.07* Title. ### 1/5 — Wasting Time Now *2026-03-19, version 43.01.07* Originally I loved the app, rewards really added up for savings. THEN they changed the setup and NOTHING, lost my Fas Cash and seems impossible to buildup cash savings now. Time to move on, I no longer will go out of my way to shop at these stores! ### 1/5 — Update logged me out *2026-03-16, version 43.01.05* Can’t figure out how to get logged back in, useless now ## Most praised reviews (10 highest-rated) ### 5/5 — New app *2026-03-11, version 43.01.05* The new app it is great, so easy to follow. Love all the great deals! 2 thumbs up. ### 5/5 — Disappointed *2023-04-22, version 23.8.2023040301(2023040301)* I have had to download the app 3 times now. Very time consuming. ### 5/5 — Resolved error *2023-03-31, version 23.3.2023013101(2023013101)* You have resolved the error on my app. Moving this to 5 star because of how quickly it was fixed. ### 5/5 — So Very Generous 😊🐬😊🐬 *2023-03-03, version 22.14.2022082401* So Very Generous ### 5/5 — Merging 2 FasRewards Cards *2022-11-08* I am sure that I’ve been able to do this in the past, but I’m unable to recall how I did it. I need to merge a card’s points over to my account (from a card that isn’t registered to another account). I only have the secondary card because I had thought I lost the previous one, but I was mistaken. Please help me. Thanks for your time and cooperation ### 5/5 — Definitely get this app if you’re a smoker *2022-10-05, version 22.14.2022082401* Definitely recommend this app ### 5/5 — FAS REWARDS *2022-09-21, version 22.14.2022082401* Good Benefits ### 5/5 — Great discount card!! *2022-07-12* Love using my FasRewards card at my local convenience store for my purchases! Love when I randomly get a few bucks off my total purchase! The gas rewards are so great to use with the high prices! ### 5/5 — Love it *2022-02-09, version 21.59.2021110901* Super nice to be able to earn while you spend … hands down my fav stores!! ### 5/5 — Saving money *2022-02-05* It’s so amazing that this rewards card helps you save money and the more points you have the more it benefits! I can’t wait to see all the stuff I am able to get from just using this card! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*