# FasCard

> Mobile laundry card management and machine status. (iPhone/iPad app by Card Concepts Inc..)

- Source: https://appshunter.io/ios/app/fascard/id971906763 (this page in markdown: same URL + `.md`)
- Developer: [Card Concepts Inc.](https://appshunter.io/developer/971906762)
- Category: Lifestyle
- Price: Free
- Rating: 2.12/5 from 152 App Store ratings · 85 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 49 MB
- Languages: English
- Released: 2017-01-25
- Data updated: 2026-09-01
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/fascard/id971906763/reviews.md

## What is FasCard?

Manage your FasCard account on your mobile device...

-View and manage the balance on your laundry card
-View the available machines in the laundromat / laundry room
-View your account activity
-Receive email alerts and/or push notifications when your cycle finishes
-Start machines with the camera on your phone

For issues related to the operation and service of your laundry equipment, contact the location's management.

## Key features

- Manage laundry card balance
- View available machines
- Track account activity
- Receive cycle completion alerts
- Start machines via camera

## What do users think of FasCard?

Overall sentiment: negative

**Pros**

- 👍 Convenient for laundry
- 👍 Good concept
- 👍 Easy to refill card
- 👍 Manager has good customer service
- 👍 App tells when laundry is done

**Cons**

- 🐛 App crashes frequently
- 🐛 App is slow and clunky
- 🐛 Login issues (password reset broken, Face ID intermittent)
- 🐛 Cannot add/associate location
- 🐛 QR code scanning issues after update
- 🐛 Double charges
- 🐛 App logs out frequently
- 🐛 Cannot save card information
- 🐛 Server connection errors
- 🐛 App is unusable/useless
- 🐛 Payment/add funds area issues (cursor jumps)
- 🐛 Apple Pay not working
- 🐛 No support/contact information
- 🐛 App doesn't work on iPhone
- 🐛 Unable to register account
- 🐛 Customer service unhelpful
- 🐛 App doesn't remember card
- 🐛 App doesn't remember login
- 🐛 No Canadian postal code support
- 🐛 App doesn't show machine status correctly
- 🐛 No way to add quarters for top-off
- 🐛 Loyalty card not providing coupons
- 🐛 Google map feature not working

**Commonly reported bugs**

- App loops back to 'associate a location'
- QR code scanning issues after update
- Password reset flow broken
- App crashes
- Cannot add location
- Cannot save card information
- Double charges
- App logs out frequently
- Server connection errors
- Face ID only works intermittently
- Machine status display is intermittent
- Quick start camera function stopped connecting
- Cannot add money through the app
- Account wipe out / money drained
- Cannot log back in after logout
- Registration for new account doesn't work
- Cannot request help through the app (location bar doesn't react)
- Cursor jumps around in payment fields
- Apple Pay not working
- App doesn't connect to server
- Confirmation email delayed or expired code
- Camera opens to scan coupon code when trying to add location
- Time left for washers doesn't work
- App freezes
- App crashes after starting a machine

**Most requested features**

- Add option to add custom fund amounts ($5, $10)
- Add Canadian postal code support
- Implement Apple Pay
- Allow starting machines from home
- Improve machine status visibility (in use, time left)
- Add text notifications
- Remember credit card information
- Add loyalty card coupons
- Fix Google map feature
- Allow checking status without login
- Add ability to add quarters for dryer top-off

## Recent user reviews (10 of 85)

All indexed reviews: https://appshunter.io/ios/app/fascard/id971906763/reviews.md

### 1/5 — What happened

*2026-05-31, version 3.0.0*

The app wasn’t perfect, but it was fairly intuitive. The update is a hot mess. And the qr scanner no longer works well. It’s shaky and has a hard time actually reading the code.

### 1/5 — 3.0 updated Destroyed it

*2026-05-30, version 3.0.0*

It no longer tells you what machines are running, and the QR code reader on the machines has almost completely stopped functioning. The prior version of the app was fastest QR code reader I've ever encountered in any situation. It would literally read the code in less than one second. Now expect to spend 30 seconds to a minute trying to get the thing to read the code and then just give up and go find the machine number.

### 1/5 — Worst ever

*2026-05-25, version 3.0.0*

Turning originally useful laundry card management system into disfunctioning

### 1/5 — Terrible app

*2026-05-09, version 3.0.0*

If only they brought back a physical machine to load up our laundry card on this app is terrible. From the timers being wrong to this new update being atrocious I would definitely not use this app if it weren’t for my building

### 1/5 — Useless app

*2026-04-30, version 3.0.0*

Terrible. Got a brand new card, downloaded the app and created an account, when I try to add my loyalty card it just keeps looping back to “we need to associate a location”. No matter how many times I add the loyalty card, it loops back and becomes totally useless.

### 1/5 — Update

*2026-04-28, version 3.0.0*

Prior to the update, I had no issues scanning QR codes to pay. After the update It is a struggle to scan QR codes. Please fix the issue. It need to be a easy to use app now it's useless.

### 1/5 — Update broke this app

*2026-04-27, version 3.0.0*

Doesnt let you apply cards of yours to your account that used to be on your own account. Just terrible design.

### 1/5 — Reset Password

*2026-04-19, version 3.0.0*

Have been trying to reset my password for weeks now and customer service can’t figure it out. Now my remaining balance is suddenly drained and I have no way to see what transactions took place because I can’t sign into my account!

### 1/5 — App is poor. Support even worse

*2026-01-07, version 2.28.01*

I have submitted three reports for faulty machines and never received any support or guidance on how to receive credits.

### 5/5 — Good service

*2025-12-13, version 2.28.01*

Glad we can use credit cards and not just quarters; the manager at my location is pleasant and has good customer service. 10/10 experience

## Frequently asked questions about FasCard

### What can I do with this app?

This app allows you to manage your laundry card account on your mobile device. You can view and manage your card balance, see which machines are available in the laundromat, and review your account activity. It also enables you to start machines using your phone's camera and receive notifications when your laundry cycle is finished.

### How do I start a laundry machine?

You can start laundry machines directly through the app using your phone's camera. The app will guide you through the process, likely involving scanning a code or aligning your camera with the machine's interface.

### Is this app free to use?

Based on the provided information, the app is free to download and use. However, it does contain advertisements.

### What if I have issues with the laundry equipment?

For any operational issues or service problems with the laundry equipment itself, you should contact the management of the specific laundromat or laundry room location. This app focuses on managing your account and starting machines, not on equipment repair.

### Can I get notified when my laundry is done?

Yes, the app provides the ability to receive email alerts and/or push notifications when your wash or dry cycle has finished. This helps you avoid leaving your laundry unattended for too long.

## Version history (last 5 releases)

### 3.1.0 — 2026-06-03

Bug fixes, improved scanner

### 3.0.0 — 2026-04-17

A refreshed, modern look for FasCard.

### 2.28.01 — 2023-08-23

Resolved login screen logo and dashboard graphs not displaying on devices running IOS 16.5 or higher.

### 2.28.00 — 2023-08-16

Bug fixes and enhancements.

### 2.27.02 — 2023-02-07

Fix for repeated 'Loading' message when first logging in

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## Related topics

[fascard](https://appshunter.io/ios/topics/fascard) · [fascard laundry](https://appshunter.io/ios/topics/fascard-laundry) · [the laundry room](https://appshunter.io/ios/topics/the-laundry-room)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*