# Fashion Nova: Trendy Shopping — user reviews > 2,307 indexed App Store user reviews of Fashion Nova by Fashion Nova Inc., rated 4.80/5 from 1,304,408 ratings. - Source: https://appshunter.io/ios/app/fashion-nova-trendy-shopping/id1367363988/reviews - App overview in markdown: https://appshunter.io/ios/app/fashion-nova-trendy-shopping/id1367363988.md - Rating breakdown: 5★ 1,189,808 · 4★ 63,047 · 3★ 22,010 · 2★ 9,511 · 1★ 20,032 ## What do users think of Fashion Nova? Overall sentiment: mixed **Pros** - 🚀 Fast shipping - 👍 Cute and affordable clothes - 💎 Great quality for the price - 🎨 Wide variety of styles and options **Cons** - 🐛 Glitchy app with frequent crashes - 💬 Poor customer service and lack of communication - 🔁 Inconsistent sizing and quality - 💰 Unfair return/refund policies - 🕰️ Slow and unreliable shipping - 🇨🇦 Misleading pricing for international customers **Commonly reported bugs** - Favorites/wishlist not saving properly - Checkout process issues and order cancellation problems - Incorrect or missing item descriptions - Shipping information not updating accurately **Most requested features** - Add customer photos and reviews - Improve search and filtering options - Allow customization of favorites/wishlist - Provide more transparency on sizing and fit - Offer better communication on order status and delays ## Newest reviews (10 of 2,307) ### 2/5 — Be careful *2026-08-17, version 14.0.127* There is no one to speak to if something goes wrong. No customer service response and they take forever to reissue a gift card so be sure you’re sure before ordering from here plus there is a huge fee to return things off our website. ### 4/5 — Affordable Fashions *2026-08-16, version 14.0.127* I love fashion nova , the shipping is usually quick and returns are easy . The fashions are trendy affordable and quality materials are used most of the time . ### 3/5 — Men wear *2026-08-15, version 14.0.127* I love the fact that I can order men's wear from Fashion Nova for my fiancé and my son!!! ### 2/5 — Si pasa algo no puedes recuperar la cuenta *2026-08-12, version 14.0.127* No se que es lo que pasó solo no pude volver a comprar y por mucho que he hecho, no me deja, también llame a soporte y no había nadie que hablara español y si que me gusta su ropa ### 5/5 — The Best *2026-08-12, version 14.0.127* My favorite go to app! Especially when they will deliver to you the next day! Clothes quality is awesome. Try it out today! ### 1/5 — It won’t let me sign in *2026-08-11, version 14.0.127* I never had a problem signing in @ now I never receive the emails so I’m just locked out of my account ### 1/5 — App glitch *2026-08-11, version 14.0.127* Every time I put my phone number in the app restarts so I can never check out using the app 😒 ### 1/5 — DO NOT USE!!! *2026-08-11, version 14.0.127* This app is genuinely the worst when it comes to customer service and policy EVEN SHIEN is better!!! Nothing is ever on time with this app they’re always “trying their best”. Order you things 3 months in advance because that’s how long shipping usually takes! Then they sell you poor quality things for hundred Complete B.S!!!!! If I could give zero stars I would. ### 1/5 — Customer service *2026-08-11, version 14.0.127* Customer service is Trash ### 3/5 — Oh well *2026-08-11, version 14.0.127* Most everything I have purchased is too long. I’m 5’3” and petite is not always an option. Then I returned the last two items only to get store credit.. but now I can’t find the gift card that I’m supposed to have received. Ugh!!! So frustrating. ## Most critical reviews (10 lowest-rated) ### 1/5 — NEVER RECEIVED MY ORDER *2026-08-16, version 14.0.127* I never received my package and I had to pay for the items that were NEVER DELIVERED NOW I AM DELETING MY FASHION NOVA APP BEWARE THEY ARE SHADY!!! ### 1/5 — Shipping hassle *2026-08-16, version 14.0.127* I ordered a cart for my birthday that came so late it was ridiculous and the only thing this million dollar company that i always patronize had to offer was $6.99 shipping fee refunded. Theres no one to ask for help but theres plenty ways for yall to get the money. Don’t add a date to my order if you cant live up to it ### 1/5 — Bad purchase *2026-08-16, version 14.0.127* I keep having a very hard time trying to check out. ### 1/5 — Muy mal *2026-08-15, version 14.0.127* No vinieron las piezas completas ### 1/5 — Code never works!!!! *2026-08-15, version 14.0.127* Cannot log in ### 1/5 — This sucks *2026-08-15, version 14.0.127* I still haven’t got none of my item since may 13 I’m so upset I don’t like fashion nova cause yall haven’t gave my money back either ### 1/5 — Shipping lost *2026-08-14, version 14.0.127* They are really bad at communication with customers. They charge me items and never got them and they kept telling me it was in transit when there was no update and the carrier was saying they never received anything. I kept telling the to reimburse me my money if they were not going to do anything if they lost my order or they ran out of the clothing . Fashion nova can’t admit they mess up but makes the customer do all this work following up . Last time I buy fashion nova . I been purchasing fashion nova for years 15+ but I’m done with them after this situation. ### 1/5 — Return *2026-08-14, version 14.0.127* Sent a outfit back that was too big for me over a month and a half ago did not receive a credit, my order wasn’t returned to me, and there is no way to speak with anyone for customer support ### 1/5 — Bad delivery *2026-08-12, version 14.0.127* Slow shipping ### 1/5 — Help *2026-08-12, version 14.0.127* I just paid for a return label and the print screen just disappeared and I CAN NOT FIND IT ANYMORE!!! What happened? Please! ## Most praised reviews (10 highest-rated) ### 5/5 — Always Happy *2026-08-21* Since I’ve found Nova I have no problems getting jeans long enough. There is always such a huge variety Keep up the good work ### 5/5 — Fashion *2026-08-18, version 14.0.127* I LOVE IT !!!!! ### 5/5 — Me encanta *2026-08-17, version 14.0.127* Una calidad es lúdica en todo su ropa me gusta mucho muy bellas ### 5/5 — Toyè *2026-08-16, version 14.0.127* If my delivery is at as fast as the options that you guys have, you’ll see a lot out of me ### 5/5 — Love It! *2026-08-16, version 14.0.127* Fashionnova has a wide range of styles of high quality styles for a fraction of the cost. I have thoroughly enjoyed using this app over the last eight months. It’s been easy to find styles, the suggestions are on point, the app is stable with no crazy ads. They always have deals on discounts and free shipping so it’s been easy to revamp my closet, and a lot of fun working on my wishlists. ### 5/5 — Me fascina *2026-08-16, version 14.0.127* Es la mejor opción para comprar ❤️ ### 5/5 — Awesome *2026-08-15, version 14.0.127* Great prices and a lot to choose from ### 5/5 — Best store *2026-08-15, version 14.0.127* Love this store ### 5/5 — My best place *2026-08-13, version 14.0.127* I love fashion nova ### 5/5 — Lo mejor *2026-08-12, version 14.0.127* Llevo más de 6 años comprando toda mi ropa por aquí --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*