# FashionPass — Clothing Rentals

> Monthly clothing rental service with curated selections and purchase options. (iPhone/iPad app by FashionPass.)

- Source: https://appshunter.io/ios/app/fashionpass/id1669217540 (this page in markdown: same URL + `.md`)
- Developer: [FashionPass](https://appshunter.io/developer/1669217542)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 3.10/5 from 78 App Store ratings · 55 written reviews indexed
- Age rating: 17+
- Requires: iOS 15 · 30 MB
- Languages: American English
- Released: 2023-03-04
- Data updated: 2026-08-27
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/fashionpass/id1669217540/reviews.md

## What is FashionPass?

Get a rotating closet delivered right to your door. Rent 2 orders a month for one flat price, paid monthly. Choose 5 clothing items + 1 complimentary accessory per order. Pause or cancel your plan anytime. No commitments.

Free shipping both ways, free dry cleaning & insurance, and recommendations from our stylists! Love the items you rented?! Purchase any of your rentals at a special members-only discount of up to 90% off retail prices. 

Rent & shop on the go: receive iOS push notifications when it's time to place your next order! Browse, create Favorites boards, save items you love, and manage your membership all within the app.

## Key features

- Rotating closet delivery
- Rent 2 orders per month
- Choose 5 items + 1 accessory per order
- Free shipping, dry cleaning, and insurance
- Purchase rentals at member discount
- Pause or cancel anytime
- Stylist recommendations

## What do users think of FashionPass?

Overall sentiment: negative

**Pros**

- ✨ Great selection of clothes
- 💖 Love the brands offered
- 💯 Convenient for events
- 🤩 Refreshing wardrobe
- 👍 Easy to use interface
- 🚀 Fast shipping
- 🌟 High quality items
- 💯 Great customer service (some users)
- 💡 Face ID login option
- 🛍️ Easy browsing experience
- 💖 Love the app's flow
- 💰 Saves money
- 💃 Introduces new brands
- ✨ Trendy and stylish pieces
- 💯 Well worth the money
- 💖 Convenient for on-the-go
- 👍 Founded and owned by women

**Cons**

- 🐛 App is glitchy and crashes
- 🐌 Slow loading times
- ❌ Unusable app features
- 📉 Quality has gone downhill
- 👎 Poor customer service
- 💸 Unfair charges and no refunds
- 📦 Items not as ordered
- 😩 Items are worn out
- 🚫 Limited selection and sizes
- ⏳ Long wait for email responses
- ⚠️ Misleading promotions
- 🔒 Subscription model issues
- 🗑️ Items not properly stocked
- ❌ No phone customer service
- 🚫 Size exchanges not offered
- 😠 Items lost in drop box
- 🫙 Items returned but charged
- 👎 Subscription model change is bad
- 😩 Filters do not work
- 🛒 Items in cart expire quickly
- 🚫 No 'notify me' option for availability
- 📉 Old model was better
- ❌ Can't log in via app
- 🐛 Text authentication issues
- 🚫 No back button in app
- 💸 Not worth the price
- 😠 Customer service is dismissive
- 🚫 Chat robot ineffective
- 📉 User experience is underwhelming
- 🤢 Gross items received
- ❌ Can't close app and keep cart
- 🐛 App has bugs
- 📉 Information architecture needs rework

**Commonly reported bugs**

- App doesn't work at all
- App glitches and crashes
- App is slow and laggy
- App takes forever to load
- App is forever crashing
- App is super laggy
- App is unusable
- App glitches
- App crashes
- App is slow
- App is laggy
- App doesn't send verification code
- Can't log in through the app
- App is glitchy and practically unusable
- App has a bug where there is no back button
- App has at least one bug with text authentication
- Text code is delayed and doesn't work
- Cannot close out of the app and keep items in your cart
- Filters do not work at all
- Items can only stay in the shopping cart for 30min
- Can't 'heart' or bookmark items
- App logs me out or says password is wrong
- Can't even log in
- Stuck on verification code page
- App needs work
- Same interface as website, underwhelming UX
- Used to keep me logged in, now prompts to log in each time
- Face recognition option disappeared

**Most requested features**

- Fix app glitches and crashes
- Improve app loading times
- Implement a 'notify me when available' feature
- Bring back option to purchase additional items during rentals
- Increase inventory and selection
- Add a back button in the app
- Improve login process (verification code issues)
- Allow users to stay logged in
- Fix cart expiring issue
- Improve filters and search functionality
- Offer size exchanges
- Provide a customer service phone number
- Allow unlimited rentals per month
- Bring back the old subscription model
- Improve quality of clothing
- Ensure items are properly cleaned and checked
- More transparency on drop box returns
- Fix billing issues and provide refunds
- Improve customer service responsiveness and helpfulness
- Make app interface more intuitive

## Recent user reviews (10 of 55)

All indexed reviews: https://appshunter.io/ios/app/fashionpass/id1669217540/reviews.md

### 4/5 — So far so good!

*2026-08-24, version 1.0.59*

I have only received 2 orders, but so far everything has been great. I’m leaving a star off because the app seems to have a lot of glitches and you need to close it out and open it back up again sometimes, and because I did receive one necklace that turned my next bright green after about 4 hours of wear. Other than that, the process is quick and easy and I love being able to rent pieces rather than buy a whole new outfit for every occasion. I am so excited to keep shopping!!!

### 4/5 — New app format is 🤦🏼‍♀️

*2026-08-04, version 1.0.58*

I have been with FashionPass for about a year now. The new format of the app doesn’t show the rating of the items when you’re first looking through them which makes the app so difficult to use! Please fix this

### 1/5 — Horrible

*2026-07-27, version 1.0.58*

App doesn’t work at all. It’s a joke.

### 5/5 — Best Rental service there is

*2026-07-24, version 1.0.58*

The flexibility and product selection is unmatched!!!

### 2/5 — The app needs serious improvements

*2026-06-20, version 1.0.57*

I seriously love all the clothes they have to offer, but for how long it takes everything to load it almost makes it not worth it, and makes me want to use the other rentals. fashion pass is doing themselves a huge disservice with the lack of app investments

### 2/5 — Please fix glitches

*2026-06-16, version 1.0.57*

App glitches and crashes after only being on it for a couple of minutes

### 1/5 — App Sucks

*2026-06-16, version 1.0.57*

App is forever crashing and running slow. Super laggy. Takes forever just to even scroll through my favorites to try and save clothing for my next order. Should not be paying this much for an app that is so poor quality. Considering switching to nuuly just because I know their app works tons better. I’ve been trying for over an hour just to look through all my favorites to plan my outfit. It’s 2026, get a better app design especially when people are paying you $125 a month. If you’re between clothing rental sites, let this be your sign not to go with FashionPass

### 1/5 — Horrid customer service

*2026-06-14, version 1.0.57*

Customer service is non existent. Nothing but issues

### 1/5 — DO NOT USE THIS COMPANY

*2026-05-25, version 1.0.57*

first time I ordered two weeks before an event, the package never came and I had to email them. They wouldn’t refund me even though I had nothing to wear for my event and weeks of my subscription wasted. Now, I cancelled my membership and returned my package per the policy and they charged me for another month. You cannot win with this company. Not to mention they have no customer service number, so you have to wait DAYS for an email response from the team. Impossible to fix issues, not worth the price, and a complete mess. DO NOT RENT FROM THEM. use nuuly or something.

### 1/5 — Not worth the money

*2026-05-18, version 1.0.57*

Everything cute and new is always sold out. And the old stuff that is left is either very worn or out of style. I can hardly even find anything I want to rent. The app is so glitchy it’s almost impossible to shop. Not worth it in my opinion.

## Frequently asked questions about FashionPass

### What is this app about?

This app provides a subscription-based clothing rental service. You receive a rotating closet delivered to your door, allowing you to rent multiple clothing items and accessories each month for a flat fee.

### How does the rental process work?

You can rent two orders per month, choosing up to five clothing items and one complimentary accessory per order. The service includes free shipping both ways, free dry cleaning, and insurance on the rented items.

### Can I buy the clothes I rent?

Yes, if you love an item you've rented, you have the option to purchase it at a special members-only discount, often up to 90% off retail prices.

### What are the membership options?

The service operates on a monthly subscription with no long-term commitments. You can pause or cancel your plan at any time. The price is a flat monthly fee for the rental service.

### Is this app available on other platforms?

The description specifically mentions iOS push notifications, indicating availability on iOS devices. It is designed for mobile use on this platform.

## Version history (last 5 releases)

### 1.0.59 — 2026-08-24

Minor bugs fixes & improvements

### 1.0.58 — 2026-07-21

Minor bugs fixes & improvements

### 1.0.57 — 2026-03-09

Minor bugs fixes & improvements

### 1.0.56 — 2026-02-14

Minor bugs fixes & improvements

### 1.0.55 — 2025-11-20

Minor bugs fixes & improvements

## Apps similar to FashionPass

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Nuuly](https://appshunter.io/ios/app/nuuly/id1511548818) | 4.9 (28,203) | Free | Shopping |
| [Fancy D Boutique](https://appshunter.io/ios/app/fancy-d-boutique/id1643737416) | 3.1 (15) | Free | Shopping |
| [BNTO](https://appshunter.io/ios/app/bnto/id6504784648) | 4.9 (1,025) | Free | Shopping |
| [Show Me Your Mumu - Fashion](https://appshunter.io/ios/app/show-me-your-mumu-fashion/id1622590262) | 4.3 (48) | Free | Shopping |
| [Peppermayo US](https://appshunter.io/ios/app/peppermayo-us/id6474874900) | 4.8 (1,601) | Free | Shopping |
| [Rent the Runway (RTR)](https://appshunter.io/ios/app/rent-the-runway-rtr/id672853806) | 4.8 (228,594) | Free | Shopping |

## Related topics

[fashion pass](https://appshunter.io/ios/topics/fashion-pass) · [rent the runway](https://appshunter.io/ios/topics/rent-the-runway) · [fashion rental](https://appshunter.io/ios/topics/fashion-rental) · [nooly](https://appshunter.io/ios/topics/nooly) · [nuuly](https://appshunter.io/ios/topics/nuuly) · [clothing rental](https://appshunter.io/ios/topics/clothing-rental) · [bnto](https://appshunter.io/ios/topics/bnto) · [tonights dress](https://appshunter.io/ios/topics/tonights-dress) · [armoire](https://appshunter.io/ios/topics/armoire) · [rent clothes](https://appshunter.io/ios/topics/rent-clothes) · [my nuuly](https://appshunter.io/ios/topics/my-nuuly)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*