# FashionTIY: Clothing Wholesale — user reviews > 114 indexed App Store user reviews of FashionTIY by FashionTIY, Inc., rated 4.60/5 from 384 ratings. - Source: https://appshunter.io/ios/app/fashiontiy-clothing-wholesale/id1146321418/reviews - App overview in markdown: https://appshunter.io/ios/app/fashiontiy-clothing-wholesale/id1146321418.md - Rating breakdown: 5★ 331 · 4★ 14 · 3★ 2 · 2★ 3 · 1★ 34 ## What do users think of FashionTIY? Overall sentiment: negative **Pros** - 👍 Great customer service - 💡 Exceptional service - 👍 Pleasure to deal with - 👍 Very pleased with FashionTIY - 👍 Fast & reliable - 👍 Over 2 years & still going strong - 👍 Easy to order - 👍 Excellent business - 👍 Bulk made easy - 👍 Great imports and closeouts - 👍 Excellent service - 👍 Amazing - 👍 Quality jewelry - 👍 Obsessed with order - 👍 Love the shop - 👍 Best pages to buy bags - 👍 Excellent quality **Cons** - 🚫 Terrible - 🚫 0 rating - 🚫 Fake clothing - 🚫 Terrible so far - 💰 Mal (high shipping costs) - 🚫 Not what I expected - 🚫 I haven't ordered anything - 🚫 Unprofessional - 🚫 Lack of understanding/Slow reply times - 💰 Shipping - 🚫 No deja comprar (can't buy) - 🚫 Low quality - 🚫 Absolutely terrible - 🚫 Clothes are poor quality - 🚫 Scam - 🚫 Horrible - 🚫 Inconsistent quality - 🚫 Horrible shipping time - 🚫 DO NOT SHOP HERE - 🚫 Don't even bother buying from here - 🚫 Unexceptable - 🚫 Horrible Service - 🚫 Slow **Commonly reported bugs** - Tracking issues - Incorrect items shipped - Delayed/Missing shipments - Sizing issues **Most requested features** - Favorites/Saved for later option - App updates ## Newest reviews (10 of 114) ### 2/5 — Mal *2025-01-02, version 4.1.9* Todo bien hasta que llegas al precio de envío… 164$ de envío no da ninguna gracia… ### 2/5 — shipping *2024-08-03, version 4.1.6* great prices for something that doesn’t even come in. i ordered a dress over a month ago for a senior session and still have not received it. there is no way to track the package except through asking customer service. hoping i didn’t get scammed. after reading other reviews im quite nervous ### 5/5 — Easy to order *2023-07-11* Easy to look things up and to order    ‌ ### 5/5 — Excellent business *2023-06-08* Have doing business with FashionTIY and Ms. Jessie for more than 3 years and I am very impressed with the professionalism of all their staff and specially Ms. Jessie. She always answer my emails and phones soon and make sure that my orders ships ASAP. Great communication and they have a great selection of products at great pricing that fits everyone's need. I highly recommend FashionTIY to all resellers. You will not be disappointed with the selection, pricing and most of all their great customer service.‌ ### 5/5 — Bulk made easy ‍    ‌ *2023-06-06* Here is my first stop anytime I need more than a couple of items. They have the best deals on bulk orders and its always easy.‌ ### 5/5 — Great Imports and Closeouts!  ‍    ​ *2023-05-15* Great prices, great products, great people, and great service. What more could you ask for? Definitely 5 stars!‍​   ‌ ### 1/5 — No le entiendo *2023-05-14, version 3.9.9* Quiero comprar para uso personal varias cosas y no me deja Me pide número de iva algo así :( no me deja comprar !! ### 5/5 — Excellent Service ​      ‍ *2023-05-14* We have had only the best service from Fashiontiy. Their honesty and integrity, which I value, keeps me a loyal and repeat buyer.       ‍ ### 5/5 — Customer Support *2023-05-03* I would like to say that y’all are amazing in responding proactively in questions and correcting anything that needs to be corrected on the fly. I am so excited to provide the business y’all offer and look forward in many more deals with y’all. ### 1/5 — THE ABSOLUTE WORST!!! *2023-04-04* I honestly wish I could upload screenshots to show you all how customer service is handling this current issue I’m dealing with. So, I ordered my items in January and receive d a month or so later. I realized they sent me the right style of sandals but the wrong color. I order gold they sent silver. I reached out to customer service March 6,2023 and showed them pictures of what I ordered vs what I received. She stated, “ The gold sandals were turned into silver due to the negligence of the order operation center staff.” She offered a coupon for my next order but I told her I didn’t plan on using their platform again, and that I would much rather return the items and be refunded. She told me I would get a partial refund and here it is April 4,2023 and I have yet to receive anything. I’ve been communicating back and forth with this lady and now she tells me that “ I’m pretty sure the refund has been deposited.” I checked my bank transactions for all of March and nothing. “Pretty sure” is not a definite and they can’t even give me a date that it was allegedly refunded smh. NEVER AGAIN will I use them. **Developer response:** Based on your name and description, we were unable to correspond to an exact order. We are sorry this has caused you problems. However, it should be noted that all refunds of orders, once issued by the finance department, can only be processed by the bank where the guest paid. Under normal bank processing procedures, refunds will normally be returned to the payment account within 5-10 days of being issued. We cannot determine the exact time for the refund to arrive, this is up to your bank. If you think you have not received your refund, you can ask your account manager and she will provide you with the bank's processing ARN number so you can confirm with your bank. Also, you need to confirm that the status of your payment card is in order, as this relates to whether the bank will return the refund to your account as per. In addition, we will be able to deal with any problems encountered in the business in a timely manner through proper negotiation, and the protection of our customers' interests is our priority. Long-term business is what we both want. Thank you for your understanding. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2025-08-30, version 4.2.1* Una pena saber que se deben pagar los impuestos hasta después, solo perdí mi tiempo eligiendo productos ### 1/5 — 0 *2025-08-18, version 4.2.1* He pedido un paquete y ni si quiera lo eh recibido además en gasté muchísimo en el envío y ni si quiera lo eh recibido no recomiendo q pidan !!! ### 1/5 — Ropa falsa *2025-08-05, version 4.2.1* La ropa es de pésima calidad, cuando haces el reclamo de la mala calidad recibida siempre te ignoran tus reclamos tratan de hacer una réplica de ropa de alta calidad, pero lo que vende esta compañía es más malo que SHEIN no se dejen engañar por fotos son una pésima compañía ### 1/5 — Terrible so far… *2025-04-06* I placed an order and paid for expedited shipping that I did not receive. As of now, “Grace”, which is mostly automated responses, says she will communicate with the team about my refund. This is my first experience either this company and so far I will not be returning, am only downloading the app to track my order, that was short on inventory. **Developer response:** After receiving your feedback, our platform immediately verified the situation with the Support Agent Group. However, we have not verified the specific order that matches your information. Please get in touch with our platform through the official supervision service email service@fashiontiy.com and tell us your order number. We will transfer a new agent to continue to serve you. At the same time, the platform will continue to pay attention to the subsequent processing progress of your order until your problem is resolved. I wish you a prosperous business~~ ### 1/5 — Not What I Expected – Hoping for Improvement *2024-11-28* I am currently going through an issue with this company, and my experience has been frustrating so far. They sent me pictures of the items before shipping, but the products already show several issues: 1. The items appear wrinkled and look nothing like the high-quality images advertised on their website. 2. One item is the wrong shade of blue compared to what I ordered. 3. Two items are completely incorrect — one is a random suit I never ordered, and the other is a poor imitation of the original design I selected. On top of this, their communication has been poor and unhelpful. I’ve reached out to address these problems, but I’ve yet to receive a satisfactory solution or any confirmation about when my order will actually arrive. I’m hoping that when my items are finally shipped, they will be correct, but based on my experience so far, I’m not confident. I wouldn’t recommend this company due to their lack of professionalism, poor communication, and failure to meet basic quality standards. **Developer response:** Dear partner, After receiving your feedback, our platform verified your order and communication records with the system and found that the current Support Agent serving you did not explain your problem in a very detailed and comprehensive manner, which led to your misunderstanding of the order. We are sorry for the inconvenience. The platform has asked the Support Agent Group to replace the new Support Agent to continue to serve you and monitor the progress in real-time until you successfully receive the package to escort your business. Please don't worry. Good and sincere communication is the foundation for establishing long-term cooperation. If you encounter any problems, please feel free to contact our platform service complaint email: service@fashiontiy.com We will help you and solve the problem as soon as possible. ### 1/5 — I haven’t ordered anything *2024-10-21, version 4.1.7* I haven’t ordered anything from here, I decided to read the reviews first… and based on the way they treat their customers and the high shipping prices. I’ll pass. “Based on your online name that you made up, we didn’t find your account and your probably not a real customer. lol stop it. ### 1/5 — Unprofessional *2024-10-17* I placed an order and received a lady by the name of Grace so I stated in my notes if everything not in stock then they can cancel the whole order because I’ve noticed that they will still try and send you like for example I ordered 19 pieces and they only had 10 pieces which is a waste of shipping and handling. So the lady Grace keeps on for some reason giving me problems as if she doesn’t respect my decision for my money so now this will be my last time doing business with this merchant because they will send you wrong colors or better yet send you a refund for half the order when it’s a waste of your money. I’m very disappointed at how they try and play ppl when I’ve been doing business with this merchant for a while now but this is it. **Developer response:** Thank you for your feedback. After verification, your order has a total of 19 styles and 23 items, almost 1 item for each style. It can be judged that your order should be a sample order, not a wholesale order. When the order was prepared for you, several products were out of stock. The factory was producing new stock, but there would be a waiting period. At that time, Grace contacted you to report the out-of-stock situation. According to your request, we arranged a refund for the entire order on the same day. There was no situation of sending the wrong color as you described because the order had been refunded and the package had not been sent. Soon after, you placed a new order again, and the style and quantity were almost the same as the previous out-of-stock order. At the same time, at your request, the platform has transferred a new agent to serve you. At present, the cooperation for the new order is being communicated and carried out with your new agent. The platform will continue to pay attention to the follow-up progress of your new order, hoping to cooperate from a sample order to a wholesale customized service order. The platform is happy to help you create your brand and expand your business scale. ### 1/5 — Lack of understanding/Slow reply times *2024-10-09, version 4.1.7* So you get a personal agent, which is good. But there response time is very slow,Ordered wide leg for woman’s I requested a return/refund my agent over messaged my request. Slow reply sometimes 3+ days to reply. Also have to ask multiple questions to get a 1word/sentence response.When you’re trying to run a successful business you must talk to manufacturers to ensure the quality of your clothes/designs. Overall not a good experience. I even requested a new agent, and Judy(my agent) hasn’t replied in 4 days to ensure. And I am disappointed I can push through with a manufacturer after thinking it would be better. ### 1/5 — No deja comprar *2023-10-07, version 4.1.0* Arma mi carrito y cuando puse dirección me sale un mensaje y ya no me salen opciónes de envío ### 1/5 — Low quality *2023-05-28* I have just deleted the app. The only things they are good for are some cotton T-shirts. Very poor quality control. It’s like gambling, maybe you will win and get something decent, maybe you’ll be a Loser. I am not going to order from them anymore. I’d rather save my money and buy 1 quality item from a local mall then 10 items from them that will go to a donation box. **Developer response:** We are sorry to hear that you had a bad experience with our products. We take quality control very seriously and we are constantly striving to improve our products. We would love to have you back as a customer and we would be more than happy to help you find the perfect item for you. However, we must clarify that as a factory wholesale platform, we mainly serve wholesalers and retailers. 1. All our products have detailed and clear product descriptions and picture descriptions to facilitate customers' selection. As we all know, product quality corresponds to price, and different prices correspond to different quality. Under the condition of the same quality, the price of our products has obvious advantages. 2. Each customer has a different sales capacity and faces a different market. Each customer's standard for product quality is not the same, all purchasing behavior is made by the customer, and we can not replace the customer's decision. 3. After your package was delivered, your account manager never received any feedback from you about the product quality, so she could not provide any treatment or solution for your problem. Yet here we are receiving a negative review from you, which we think may be deliberate unfriendly behavior. If you are a real customer, we suggest you contact your account manager via Online Chat so that we can provide you with a reasonable solution. Thank you for understanding. ## Most praised reviews (10 highest-rated) ### 5/5 — Good for a beginner’s *2025-12-16* I been ordering their products since 2024, always order from them. I sell them On my website and on my booth. Everybody has different experience, but Before you buy you gotta know your product material since they always put the product material on the details, you gotta know how you buy your inventory for your business, You gotta know how you price your inventory before you buy them. In my experience I been making more profit using this company than using alibaba. You gotta have a plan when you need to start selling before buying them and come up for a shipping method. ### 5/5 — Pretty Impressed *2025-03-03* Pretty happy to come across this app. They have everything in one place. Best price for merch as well! Keep this app up and in tip top condition. Will be recommending and plan on promoting it. Keep up the great work guys and gals. ### 5/5 — Very satisfied. *2024-02-23* The items were as expected. I ordered a bunch of kids clothes and two sets of kids dishes. All are so cute and seem to be quality for what I paided per item. They are baby clothes so probably won’t take much abuse so I’m sure they’ll be great. The shipping took 42 days but you have to expect that when shipping from china. Customer service was very communicative and sent actual pictures when packing. Thought that was very good of them and made me trust them. I did have one item that was out of stock in one size so they immediately refunded me the amount on my credit card when they packaged up for shipping. That was very responsive. Will definitely order again. ### 5/5 — The Absolute Best *2024-02-05* Sure, it might take longer to receive your product, but keep in mind that their prices are unbeatable. They have the best customer service I've ever dealt with. They do everything they possibly can to make your buying experience the best they possibly can. So I 200% say YES I recommend FashionTIY for your shopping needs. Don't listen to me, Dont listen to other reviews, take the chance for yourself. You'll see it's worth it. The wait time is worth it, the pricing alone is by far worth it. The product is great, I've purchased from cheap to higher price, and the product is great. It's not you get what you pay for, it's better.... Thank you FashionTIY for all you do to help everyone. ### 5/5 — Great Customer Service *2023-10-03* Great Customer Service, Judy got back to me in a timely matter and got everything taken care of. Thanks So Much!! ### 5/5 — Exceptional Service *2023-09-17* The service from my first experience until this very day has been exceptional. I will continue to work with FashionTIY because they work extremely hard and go the extra mile to make sure you are completely satisfied. ### 5/5 — A Pleasure To Deal With *2023-09-16* A Pleasure to deal with, with smooth transactions always. ### 5/5 — Very pleased with FashionTIY *2023-09-15* Very pleased. Will defiantly recommend! ### 5/5 — Fast & Reliable‍ ​  ‌ *2023-07-14* I always use them for my product needs. I've never had issues with delivery or the items received. Would highly recommend!‍​ ### 5/5 — Over 2 years & still going strong​   ​ *2023-07-13* I have been dealing with this company for over 2 years and I will continue to do so. They have lots of different new items coming in all the time and their prices are always very reASŌnable. Hopefully my next order down to see them will fulfill my other business needs. Great bunch of people!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*