# Fast Customer

> App to avoid waiting on hold for customer service calls. (iPhone/iPad app by FastCustomer, Inc..)

- Source: https://appshunter.io/ios/app/fast-customer/id1422340204 (this page in markdown: same URL + `.md`)
- Developer: [FastCustomer, Inc.](https://appshunter.io/developer/877380918)
- Category: Productivity, Utilities
- Price: Free
- Rating: 2.30/5 from 3 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.0 · 7 MB
- Languages: American English
- Released: 2018-09-09
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/fast-customer/id1422340204/reviews.md

## What is Fast Customer?

While waiting on hold in early 2011, we thought, "Why am I waiting on hold? Why can't I just tap a button and get a call when someone's ready to talk to me?

A world without hold. Can you imagine?

So after several late nights building FastCustomer, we landed in Bayou Bakery in Arlington, VA to make a test call to AT&T.

WOULD IT WORK?! HECK YES IT WOULD!

With a tap followed by a few minutes sipping coffee, FastCustomer was taking its first steps to eliminate "waiting on hold" from all our lives.

When our phone rang moments later and an AT&T rep was ready to help, we knew that contacting customer service would never be the same again. WHICH WAS AWESOME.

Hundreds of thousands of delighted users later, we're still passionate about making customer service better for everyone.

## Key features

- Eliminates waiting on hold
- Callback feature
- Contact customer service
- User-friendly interface

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/fast-customer/id1422340204/reviews.md

### 1/5 — Bad

*2020-04-15*

Would be nice if it worked

### 1/5 — Not in uk

*2019-04-01*

Does not work in UK.  Why not mention this before everyone downloads.

### 1/5 — Is this the Newest FastCustomer App?

*2018-12-22*

I originally had the “other” FastCustomer app on my iPhone. I hadn’t used it in awhile. I went to open it the other day but it wouldn’t stay open! Kept crashing! So I deleted & went to re-download it. But when I went to FastCustomer in the App Store, there were TWO, one labeled Lifestyle, the other (this one) Productivity. I’m confused. Are these both the same? Does FastCustomer people own both? Is one a FAKE? Is one a malware app? Please please advise, DEVELOPERS!!! No update for several years? You guys not around any longer?

## Frequently asked questions about Fast Customer

### Does Fast Customer have ads?

No, Fast Customer does not contain advertisements.

### What is the rating for Fast Customer?

Fast Customer has a rating of 2.3 stars based on 3 user ratings.

### What devices is Fast Customer available on?

Fast Customer is available on iPhone, iPad, and iPod.

### What is the age rating for Fast Customer?

Fast Customer has an age rating of 4+.

### When was Fast Customer last updated?

Fast Customer was last updated on September 9, 2018, with version 1.0.

### How does Fast Customer help with customer service?

Fast Customer allows users to avoid waiting on hold by providing a callback service when a representative is ready to speak with them.

### Is Fast Customer free to use?

Yes, Fast Customer is available for free.

## Version history (last 1 of 1)

### 1.0 — 2018-09-09

This app has been updated by Apple to display the Apple Watch app icon.

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## More apps by FastCustomer, Inc.

- [FastCustomer: Fast customer service](https://appshunter.io/ios/app/fastcustomer-fast-customer-service/id421471487)

All apps by FastCustomer, Inc.: https://appshunter.io/developer/877380918

## Related topics

[customer service app](https://appshunter.io/ios/topics/customer-service-app)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*