# Fast VPN-Secure&Private Tunnel — user reviews > 25 indexed App Store user reviews of Fast VPN by Mroya, rated 4.50/5 from 1,461 ratings. - Source: https://appshunter.io/ios/app/fast-vpn-secure-and-private-tunnel/id6448038208/reviews - App overview in markdown: https://appshunter.io/ios/app/fast-vpn-secure-and-private-tunnel/id6448038208.md - Rating breakdown: 5★ 1,112 · 4★ 135 · 3★ 92 · 2★ 25 · 1★ 97 ## What do users think of Fast VPN? Overall sentiment: negative **Pros** - 🚀 Fast VPN connection - 🔒 Secure browsing - 👍 Easy to use **Cons** - 🐛 Frequent disconnections - 💰 Expensive subscription - 🤬 Poor customer service **Commonly reported bugs** - Inability to connect - Unexpected charges **Most requested features** - Option to cancel subscription - Improved stability and reliability ## Newest reviews (5 of 25) ### 4/5 — Me Wi-Fi *2024-05-15* I’m not going anywhere today ### 5/5 — Amazing *2024-04-09* App ### 1/5 — What is this 😡 *2024-04-08* Do better and NO ONE IS PAYING FOR YOUR APP 😡I hope your pillow is warm front and back when you go to sleep and I hope the boggey man eats you and I also hope that your credit card gets stolen bc WHAT IS THIS?! 😡I hope you have a horrible day every day and you pick up pennys on the tails side instead of the heads bc YOU DON'T DESERVE ANYTHING GOOD IN LIFE. Hope you choke ☺️ **Developer response:** Hello, We are truly sorry to hear that you're encountering issues with Fast VPN - Secure & Private tunnel To assist you effectively, please send us a detailed description of the problem to support@fastvpn-private.com. If possible, include screenshots as they can greatly aid in understanding and quickly resolving your issue. Our dedicated support team will review your case and work diligently to provide a timely and effective solution. Your satisfaction is our top priority. Yours respectfully, Fast VPN - Secure & Private tunnel ### 1/5 — I want to cancel my fastvpn *2024-04-07* I want to cancel my fastvpn **Developer response:** Hello and thank you for reaching out to us! To manage your subscriptions on your iOS device, please follow these steps: Navigate to 'Settings' -> select 'Your Name' -> tap on 'iTunes & App Store'. Next, click on your 'Apple ID', find the 'Subscriptions' section, and proceed to unsubscribe from the desired service. Should you require any additional support or have other inquiries, our team is readily available to assist you. Please don’t hesitate to contact us for further assistance. Warm regards, Fast VPN - Secure & Private tunnel ### 5/5 — My initial FastVPN experience *2024-04-06* I turned on the FastVPN service. Everything seemed to be going well, it was working as it was supposed to. During a session online pertaining to monetary transfers, I got a notice that something unexpected happened with the VPN. I checked the connection, and it was somehow disconnected, after 30 mins of being turned on. I don't see any place in setting to set any time frames but to be disconnected during a money transfer is frightening. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2024-06-04* Doesn’t work- every time you click to connect, does nothing **Developer response:** Hello, We are truly sorry to hear that you're encountering issues with Fast VPN - Secure & Private tunnel To assist you effectively, please send us a detailed description of the problem to support@fastvpn-private.com. If possible, include screenshots as they can greatly aid in understanding and quickly resolving your issue. Our dedicated support team will review your case and work diligently to provide a timely and effective solution. Your satisfaction is our top priority. Yours respectfully, Fast VPN - Secure & Private tunnel ### 1/5 — Hate it *2024-05-29* It’s charging me and I never agreed to it. Charging me every week **Developer response:** We regret to learn that you are experiencing difficulties with your Fast VPN - Secure & Private tunnel premium subscription. For comprehensive information regarding the terms and features of our premium subscription, we encourage you to visit the app’s description in the App Store. This section provides detailed insights and answers to frequently asked questions. Should you have any further queries or need personalized assistance, our team is always at your disposal. Sincerely, Fast VPN - Secure & Private tunnel ### 1/5 — Looks like I got screwed out of $19.99!! *2024-05-05* Every time I turn around my VPN has disconnected!! #😡🤬 **Developer response:** Hello, We are truly sorry to hear that you're encountering issues with Fast VPN - Secure & Private tunnel To assist you effectively, please send us a detailed description of the problem to support@fastvpn-private.com. If possible, include screenshots as they can greatly aid in understanding and quickly resolving your issue. Our dedicated support team will review your case and work diligently to provide a timely and effective solution. Your satisfaction is our top priority. Yours respectfully, Fast VPN - Secure & Private tunnel ### 1/5 — This app *2024-05-04* I tried to use this app and it keeps dropping the connection and I am not paying $8.99 a week for something I am going to have to keep re-connecting every hour! Today is the last day of my free trial and I will be deleting this app and looking for something that works. **Developer response:** Hello, We are truly sorry to hear that you're encountering issues with Fast VPN - Secure & Private tunnel To assist you effectively, please send us a detailed description of the problem to support@fastvpn-private.com. If possible, include screenshots as they can greatly aid in understanding and quickly resolving your issue. Our dedicated support team will review your case and work diligently to provide a timely and effective solution. Your satisfaction is our top priority. Yours respectfully, Fast VPN - Secure & Private tunnel ### 1/5 — Scam *2024-05-02* I downloaded this app for the 3 day free trail and they took 23.31 off my card. Went to contact them and it couldn’t be delivered. Scammers **Developer response:** Hello, We are truly sorry to hear that you're encountering issues with Fast VPN - Secure & Private tunnel To assist you effectively, please send us a detailed description of the problem to support@fastvpn-private.com. If possible, include screenshots as they can greatly aid in understanding and quickly resolving your issue. Our dedicated support team will review your case and work diligently to provide a timely and effective solution. Your satisfaction is our top priority. Yours respectfully, Fast VPN - Secure & Private tunnel ### 1/5 — They are scammers *2024-04-24* I was trying to get free sports then they promoted this scam with FAKE apple security and don’t get it they are horrifying imbeciles people reviewing are either being paid Indian rupees or USD idk probably bots though I am spreading the truth and if you like say I am lying uh 911 time or Indian police time THIS IS NOT A TROLL if you think this is a troll I get why though but it ain’t also y’all are horrifying imbeciles maybe for falling for this o **Developer response:** Hello, We are truly sorry to hear that you're encountering issues with Fast VPN - Secure & Private tunnel To assist you effectively, please send us a detailed description of the problem to support@fastvpn-private.com. If possible, include screenshots as they can greatly aid in understanding and quickly resolving your issue. Our dedicated support team will review your case and work diligently to provide a timely and effective solution. Your satisfaction is our top priority. Yours respectfully, Fast VPN - Secure & Private tunnel ### 1/5 — Scam *2024-04-24* It just want your money I can’t even connect the reason I download it because I was trying to watch them videos you see on fb you can’t cancel subscription either **Developer response:** Hello and thank you for reaching out to us! To manage your subscriptions on your iOS device, please follow these steps: Navigate to 'Settings' -> select 'Your Name' -> tap on 'iTunes & App Store'. Next, click on your 'Apple ID', find the 'Subscriptions' section, and proceed to unsubscribe from the desired service. Should you require any additional support or have other inquiries, our team is readily available to assist you. Please don’t hesitate to contact us for further assistance. Warm regards, Fast VPN - Secure & Private tunnel ### 1/5 — Contacting them doesn’t work *2024-04-22* I’m trying to unsubscribe to my free trial but there’s nothing in my settings that allows me to do so. Not only that but when I try contacting them, the email keeps getting sent back and there’s no other ways of communication. It’s a scam if there’s no customer service on their part **Developer response:** Hello and thank you for reaching out to us! To manage your subscriptions on your iOS device, please follow these steps: Navigate to 'Settings' -> select 'Your Name' -> tap on 'iTunes & App Store'. Next, click on your 'Apple ID', find the 'Subscriptions' section, and proceed to unsubscribe from the desired service. Should you require any additional support or have other inquiries, our team is readily available to assist you. Please don’t hesitate to contact us for further assistance. Warm regards, Fast VPN - Secure & Private tunnel ### 1/5 — Why can’t I get in touch with someone to cancel *2024-04-20* Please do not charge me when all I want to do is cancel. **Developer response:** Hello and thank you for reaching out to us! To manage your subscriptions on your iOS device, please follow these steps: Navigate to 'Settings' -> select 'Your Name' -> tap on 'iTunes & App Store'. Next, click on your 'Apple ID', find the 'Subscriptions' section, and proceed to unsubscribe from the desired service. Should you require any additional support or have other inquiries, our team is readily available to assist you. Please don’t hesitate to contact us for further assistance. Warm regards, Fast VPN - Secure & Private tunnel ### 1/5 — Do not trust it *2024-04-13* Ok I was just downloading it and it downloaded viruses with it and it almost hacked me **Developer response:** Hello, We are truly sorry to hear that you're encountering issues with Fast VPN - Secure & Private tunnel To assist you effectively, please send us a detailed description of the problem to support@fastvpn-private.com. If possible, include screenshots as they can greatly aid in understanding and quickly resolving your issue. Our dedicated support team will review your case and work diligently to provide a timely and effective solution. Your satisfaction is our top priority. Yours respectfully, Fast VPN - Secure & Private tunnel ## Most praised reviews (10 highest-rated) ### 5/5 — This is one of the best apps ever *2024-05-11* I love VPN And now I’m safe from hackers ### 5/5 — Muy bien *2024-05-05* Good ### 5/5 — Hi *2024-05-03* Hi ### 5/5 — Best *2024-05-03* I’m best with this ### 5/5 — Susan and Alice get lost at the zoo on drugs…. *2024-05-02* 5 stars… ### 5/5 — Cancel my subscription *2024-04-27* I can’t get to open I want to cancel my subscription ### 5/5 — great *2024-04-24* seemd legit. ### 5/5 — Fix *2024-04-21* Yeduuc ### 5/5 — VPN Review *2024-04-19* The VPN work’s great I wouldn’t want to browse through my phone without it . ### 5/5 — 5 stars. *2024-04-11* To this man that have created this i am very gratefull. ! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*