# FastField: Field Service Forms — user reviews

> 211 indexed App Store user reviews of FastField by FastField, Inc., rated 4.60/5 from 16,826 ratings.

- Source: https://appshunter.io/ios/app/fastfield-field-service-forms/id702967051/reviews
- App overview in markdown: https://appshunter.io/ios/app/fastfield-field-service-forms/id702967051.md
- Rating breakdown: 5★ 13,727 · 4★ 1,422 · 3★ 555 · 2★ 177 · 1★ 945

## What do users think of FastField?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Efficient data collection
- 💡 Highly customizable forms
- 🤝 Excellent customer support

**Cons**

- 🐛 Frequent crashes and sync issues
- ⏱️ Slow performance and delays
- 🔒 Login and authentication problems
- 🤯 Confusing interface and navigation

**Commonly reported bugs**

- Camera and barcode scanner issues
- Data loss when switching between apps
- Inconsistent behavior with location services
- Unreliable form submission and syncing

**Most requested features**

- Add ability to reuse/clone forms
- Improve photo management and integration
- Provide better offline functionality
- Implement search and filtering for reports

## Newest reviews (12 of 211)

### 4/5 — Good and bad

*2026-08-14, version 6.4.1*

I like FFF but I wish it would store the data I enter so that if I’m rushing to another inspection, I could complete the form later that day.

### 2/5 — Not reliable

*2026-07-01, version 6.3.0*

I have to use this app because of my job. The problem is if I’m taking pictures during an entry and receive a call that I have to take the app will shut down and I lose all pictures.

### 4/5 — Great app

*2026-06-26, version 6.3.0*

I use this for roof reports and it’s really good. 9/10, could use a few tweaks in the ‘tools’ eg crop,  and it would be GREAT!!

### 3/5 — Sync

*2026-06-02, version 6.2.1*

You have to log in and out of to often

### 1/5 — Site Superintendant

*2026-05-29, version 6.2.1*

FastField needs upgrades it times out way to fast and it makes it tough to do multiple tasks at once . What used to take 30 seconds now takes 2-3 minutes they need to make this fix because it’s impossible to use this app without getting frustrated

### 3/5 — Temperamental

*2026-05-15, version 6.2.0*

Doesn’t like certain special characters or spaces. Especially if you copy and paste from another source. 
Random logouts that have fully deleted some of my surveys, but it’s ok for what it is.

### 1/5 — App

*2026-05-14, version 6.2.0*

It’s an app

### 1/5 — 6.0.20 Won’t Open & Crashes

*2026-03-29, version 6.0.20*

The update constantly crashes.  Won’t load, reinstall of app doesn’t work!

### 1/5 — Saving is bad

*2026-03-11, version 6.0.16*

It’s so hard to try and save a form as you’re going along, and if I get knocked off the Internet, the form disappears. You need a better job of auto saving on this thing.

### 1/5 — Odd

*2026-02-19, version 6.0.15*

Doesn’t connect to internet hard to use

### 2/5 — Slow and clumbsy

*2025-12-09, version 6.0.11*

Im a long time user and this app has always had some issues, but in the past few months issues with downloading finished reports has become inconsistent and SLOW. On the same issue, technical support is total  BS, odd hours, slow response. If I could I would get my company to go elsewhere.

### 1/5 — Up loading

*2025-11-02, version 6.0.10*

This program won't let you upload anything so now I'm stuck in a shift. I can't move forward to my next shift and I can't even figure out why because there's no explanation as to why it won't submit. After two days, this is ridiculous.

## Most critical reviews (10 lowest-rated)

### 1/5 — Too many times

*2026-08-18, version 6.4.1*

Don’t send me over one of these a month

### 1/5 — This sucks

*2026-08-16, version 6.4.1*

Way too much non sense for me. Didn’t come out to be a photographer. Just call it slowfield. There is nothing here that will make anything any faster. You’re only lying to yourself.

### 1/5 — Camera quality

*2026-08-11, version 6.4.1*

Whenever I try to use the app and use the camera in the app, it always takes blurry pictures. Make sure that I have clean lenses on my phone and when I have to take them with my phone, they are fine. But every the camera on the app, detailed images or stickers on window sashes are always blurry and hard to read.

### 1/5 — Poor system

*2026-07-30, version 6.4.0*

Not the best I’ve used in fact very unprofessional

### 1/5 — This sucks

*2026-07-19, version 6.3.0*

Way too much non sense for me. Didn’t come out to be a photographer

### 1/5 — Site Superintendant

*2026-07-16, version 6.3.0*

This app is getting worse by the day I have to sign in 15 times a day because it times out so fast now ! And it pops up to write a review every dam time I use the app ! I’m not here to write reviews all the time I’m here to use the app ! Be better

### 1/5 — Facial recognition not working

*2026-07-13, version 6.3.0*

After several attempts to rectify this problem, delete the app reinstall it, I have to keep typing in the password, the iphone 17 won’t recognize the password or save it also it won’t let facial recognition work correctly , never had this issue on my iPhone 12

### 1/5 — Not reliable

*2026-07-12, version 6.3.0*

I have to use this app because of my job. The problem is if I’m taking pictures during an entry and receive a call that I have to take the app will shut down and I lose all pictures. There are too many problems to list here.

### 1/5 — Survey

*2026-06-16, version 6.2.1*

Don’t need a damn survey every time I use the app 20 times a day.

### 1/5 — Horrible

*2026-05-29, version 6.2.1*

Very buggy and poorly designed

## Most praised reviews (10 highest-rated)

### 5/5 — Work app

*2026-08-18, version 6.4.1*

All

### 5/5 — Organization

*2026-08-03, version 6.4.0*

Organized and easy to use!

### 5/5 — Easy

*2026-07-09, version 6.3.0*

This app is user-friendly, easy to understand and follow

### 5/5 — Best app

*2026-02-13, version 6.0.15*

This app is one of the best

### 5/5 — Industrial Hygienist Daily Reports

*2026-02-06, version 6.0.15*

FastField has completely changed my field workflow. I can dictate notes in real time while on site, use AI to clean and organize them, and then generate a clear, well-written daily summary in minutes. It eliminates end-of-day paperwork and reduces errors from rewriting notes later. Huge time saver and a game-changer for field documentation.

### 5/5 — Safety Inspection

*2026-01-28, version 6.0.14*

Very Savvy

### 5/5 — Support worker

*2025-12-31, version 6.0.12*

Easy to navigate the pages

### 5/5 — Inspections

*2025-12-06, version 6.0.11*

Great app

### 5/5 — Eb2

*2025-10-25, version 6.0.10*

The best and most accurate way to send information of my work with no hiccups and also great support

### 5/5 — Easy to use

*2025-10-07, version 6.0.10*

Works well.  Can create own forms

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
