# FastHorse Express — user reviews > 48 indexed App Store user reviews of FastHorse Express by F&H EXPRESS PTY LTD, rated 2.54/5 from 26 ratings. - Source: https://appshunter.io/ios/app/fasthorse-express/id6444798215/reviews - App overview in markdown: https://appshunter.io/ios/app/fasthorse-express/id6444798215.md - Rating breakdown: 5★ 9 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 15 ## Newest reviews (15 of 48) ### 1/5 — Delivery *2024-03-07, version 2.0.0* I have started fast hours since last 15 day but i m not getting any single delivery it’s totally useless ### 1/5 — not happy *2024-02-29, version 2.0.0* My logistic providers changed from aus post to fast horse and my orders have been coming in very delayed and out of the time frame. I’ve contacted the app many times but nothing was done ### 1/5 — Warehouse staff *2024-02-27, version 2.0.0* Very rude and unprofessional behaviour of staff to drivers. ### 1/5 — Warning *2024-02-25, version 2.0.0* Not sure how these people are allowed to operate in Australia! Packages gets lost ,dishonest responds and zero accountability. Check their reviews on google products reviews Australia ### 1/5 — 給想入職的人參考 *2023-12-15, version 2.0.0* App設計不良 1.客戶住址錯了，然後你正常配送算你的錯。 2.GPS定位錯了，你送了也是你的錯。 3.符合規定的投送，包裹被偷了也是你的錯。 以上都會成為你被扣錢的理由。 收入方面 招聘時侯說30-35，上工後大概在32左右。 一天配送包裹80-110件之間，時長大約5.6小時。 給單看後台臉色（華人平台通病）。 結論 送過Amazon Flex就會覺得X馬🐎WTF ### 1/5 — 诈骗App， *2023-12-11, version 2.0.0* 我不知道他们怎么可以做这个App的，完全没有所谓的送快递，骗子 ### 1/5 — DO NOT work here *2023-12-10* 1. Extremely poor and non existent communication!! 2. Unprofessional staff that talk to you in a non professional way. 3. Asked where is my pay on the app, and was ignored by all staff. Don’t waste your time with this company. ### 1/5 — Can’t receive orders *2023-12-02, version 2.0.0* I can’t receive orders please help me out to reach ### 1/5 — Ni delivery *2023-11-24, version 1.19.0* It has been 2 months my account has been activated but not even 1 delivery yet :). ### 1/5 — Same *2023-11-11, version 1.17.0* Approved, no order for 2 weeks ### 1/5 — Not a single order *2023-11-08, version 1.17.0* I recently got approved and it’s been 3 days and I haven’t received a single order ### 1/5 — Terrible management *2023-10-09, version 1.16.0* Submitted my partner application for a while but my account is still pending, completely no one working on it. Terrible management. ### 1/5 — Worst service *2023-10-08, version 1.16.0* Second time this has happened the first time it was sent to a different adress and now it’s not even delivered I am still waiting this last day if not delivered I will complain not happy at all , ### 1/5 — Worst delivery service ever *2023-10-06, version 1.16.0* They have my address wrong in their app so drivers take my mail to the wrong address. I have lost over 20 packages because of this. I have contacted the company to fix this but they have ignored me. A delivery company that does not deliver is worse than useless. TERRIBLE ### 1/5 — Rude Behaviour of Warehouse manager Mr. Gordon *2023-10-05, version 1.16.0* I recently had an extremely disappointing experience with Fast Horse Express employer that left me frustrated and dissatisfied. Their unprofessional behavior was simply unacceptable. Overall, my experience with Fast Horse Express was marked by unprofessionalism, tardiness, and disrespect. I would strongly advise others to think twice before using their services, as the quality of service and professionalism are severely lacking. ## Most critical reviews (10 lowest-rated) ### 1/5 — Illegal activities *2024-11-17, version 2.1.0* They all are doing illegal activities, yong is a manager of them. He is taking 20 % commission and provide pay in cash. Their another manager is scott, who is taking 28 % commission and provide pay in cash. Sometime they don’t provide salary of their employees. Because they can’t make complain, as they need a work. These all Chinese managers are looting people and taking just commissions. They won’t give money after work. ### 1/5 — BAD *2024-09-04, version 2.1.0* If I could rate lower than a one, I would. Five days ago, the app informed me it would be delivered. The person who had “picked up my parcel and was intending on delivering it” said he could not find the address, ONLY 20 minutes after saying he picked up my package. We live More than 40 minutes away from the warehouse that this parcel was imported to. Today, the app said that another person had picked it up. We were told this at 7:15am. It is now 1:02pm. Where is our package? Whoever came up with this dumbass Uber-eats business, really needs to rethink about what they have created, and why they have scored such low reviews. Every single one of your customers have said that these delivery people are rude and lazy; half of them not even attempting to deliver their package, which is terrible and unprofessional. If my parcel doesn’t arrive between today and tomorrow, or I will come and get it myself❤️ ### 1/5 — 诈骗公司 *2024-08-12, version 2.1.0* Fake company only charged you sign up fee, no business operation !!! ### 1/5 — Very bad *2024-07-09, version 2.1.0* very bad experience ### 1/5 — Worst *2024-06-04, version 2.0.0* Worst ### 1/5 — Waiting for orther since last 2 months *2024-04-11, version 2.0.0* I am waiting for the order since last 2 months and I haven’t got any orders yet. ### 1/5 — How contact support *2024-03-30, version 2.0.0* There is no information on how to contact the support team to get the account activated. I have been waiting for 2 months ### 1/5 — Scam *2024-03-27, version 2.0.0* This app is a scam. I have tried to make an account on it and apply for police check through it, but they turned out to be scam. The intercheck Australia office closes long ago and they don't respond to calls and emails. The money i paid got wasted ### 1/5 — Useless app and service *2024-03-14, version 2.0.0* As far as Australia goes this service has the worst reviews and a zillion of dissatisfied customers. Useless app from a useless service provider. ### 1/5 — Slow and dodgey *2024-03-14, version 2.0.0* Firstly, I have nothing against the people that normally deliver my products. I always get my products from Fast Horse. My annoyance with this company is the lack of transparency with communication as I always seem to get a automated message whenever I try to contact their customer support service. God knows that number they provided on their website website even works. I get very annoyed when ever my parcel has arrived earlier than the estimated arrival date, normally if it was with companies such as Australia Post or any other courier, they would always deliver before the estimated dates. Once the parcel has arrived, they will deliver it to my house the next day. However for Fast Horse, it seems that they would purposely wait until the estimated arrival time to deliver parcel, despite the fact that it has arrived 3 to 4 days ago. This courier decides to keep it for days on end which makes customers like me and also concerned that you just never know that the drivers might never deliver the product that we buy online. I’ve heard a lot of horror stories from this courier so it makes me concerned that why would you guys purposely wait until the estimated delivery date to deliver product if it has arrived in the airport a couple of days early than the estimated delivery? Please do better because unfortunately a very popular online Chinese store always seems to use you guys as their cheapest alternative for free shipping. ## Most praised reviews (9 highest-rated) ### 5/5 — Highly recommend being driver *2023-11-19, version 1.17.0* Fun work ### 5/5 — Fast Horse Limited *2023-09-13, version 1.14.0* It is a great company providing jobs for freelancers. Feel free to download and join them. ### 5/5 — This is my first job. Good income *2023-07-07, version 1.10.0* Hope i can get more hours. ### 5/5 — Great company with great app *2023-04-17, version 1.3.0* Great company with best app & Excellent servive by their team members 🥰 ### 5/5 — Easy to use *2023-04-17, version 1.3.0* 软件挺好用的，给的工资也挺高的 ### 4/5 — How to take a order *2024-04-28, version 2.0.0* Hi, I had download the app and get through all the requirement and my application is now ready to use but I’m not able to take orders so can you please help me to taking an order because my app don’t show taking order related facility? Thank you. ### 3/5 — NM *2025-02-05, version 2.2.0* Fake ### 3/5 — NM *2024-08-25* I had finished all the process of documentation. But i am not receiving and delivery order in the app. Can any one help on this. ### 2/5 — FHE courier delivery driver *2023-11-20, version 1.17.0* The latest version has serious bugs, developers plz pay attention to fix them otherwise the drivers will continue to have very poor use experience. 1. Parcels for the recipient at same address can only be done separately instead of once only, which wastes a lot of time because of extra paperworks (more seperate photos) 2. The parcels for the recipient at same address are always done separately EVEN after in different rounds. It means delivery of his first parcel then go to another address to deliver and then go back to deliver the first recipient’s parcel AGAIN! This bug is very silly, lower the efficiency of work. Plz plz fix the above bugs, the drivers are desperate to these bugs thousands time while using to do delivery, costing large quantity of time to be wasted. Thanks. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*