# FastPay Wallet — user reviews > 232 indexed App Store user reviews of FastPay Wallet by FastPay Ltd., rated 4.30/5 from 5,378 ratings. - Source: https://appshunter.io/ios/app/fastpay-wallet/id1255784969/reviews - App overview in markdown: https://appshunter.io/ios/app/fastpay-wallet/id1255784969.md - Rating breakdown: 5★ 3,990 · 4★ 360 · 3★ 202 · 2★ 123 · 1★ 703 ## What do users think of FastPay Wallet? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Fast money transfers - 💳 Convenient payment options **Cons** - 🐛 Frequent app crashes - 🔒 Poor security and verification issues - ⚠️ Unreliable customer support **Commonly reported bugs** - Login and sign-up problems - Inability to process certain transactions - Inconsistent app behavior across devices **Most requested features** - Dark mode option - Ability to edit profile information - Improved transaction history and reporting ## Newest reviews (14 of 232) ### 4/5 — An issue! *2026-08-04, version v3.1.1* The app is stuck on the verification screen. I can select and switch between the two options, but the “Next” (دوایی) and “Skip” (تێپەڕاندن) buttons don’t respond at all when I tap them. There is no reaction or color change, and I can’t go back to the home screen. I already tried restarting my Phone, deleting and reinstalling the app, and checking my touch settings, but the problem is still there. Please fix this issue because I currently can’t use the app to make payments or send money. ### 2/5 — Make it easier to use *2026-05-17, version v3.0.11* Genuinely the worst annoying system for logging in ### 4/5 — کارتی بانکی *2026-05-16, version v3.0.11* ئەگەر کارتی بانکیش بەردەست بخەن زۆر باشتر ئەبێت ### 5/5 — usamabndyan *2026-04-23, version v3.0.11* usamabndyan ### 5/5 — ♥️ *2026-03-29, version v3.0.10* ♥️ ### 5/5 — A *2026-03-27, version v3.0.10* Aa ### 5/5 — Just a few bugs *2026-03-20, version v3.0.10* 1. The button to skip or accept a transaction with face id doesn’t work, it keeps popping up…had to delete and download the app again, which gave me another screen with the same options that worked 2. Pasting an OTP in pastes everything in the first box, and trying to delete it doesn’t work and made the app crash ### 5/5 — nice *2026-03-16, version v3.0.8* nice ### 2/5 — شایەنی دەست خۆشین بەلام *2026-03-11, version v3.0.8* پێویست ناکات بۆ هەر دینارێک کە ئەینێرین عەمولە ببەن بەڕاستی من ڕۆژانە زیاتر لە ٣ هەزار عەمولە ئەڕوا خۆی خێری من لەووەندە دایە پیوسیتە وەک و پیشتر بۆ هەر ٥٠ هەزارێک ١٠٠ دینار ببەن تکایە چارەی ئەم کێشەیە بەکەن🖤 ### 5/5 — Kurdistam *2026-03-01, version v3.0.6* Erbil ### 2/5 — bad functionality *2026-02-12, version 3.0.5* The app been working great i have done a lot of transactions with it, but unfortunately i have forgotten my password and i have been training to reset my password for two months now i cant get the verification code no matter what i do, is good otp system too much to ask ### 5/5 — زور باشة *2026-02-09, version 3.0.5* هةولبدةن زور باشتر لي بيت لةواني تر ### 5/5 — Fast *2026-02-09, version 3.0.5* pay ### 5/5 — hi *2026-01-26, version 3.0.5* hi ## Most critical reviews (10 lowest-rated) ### 1/5 — Sabarat ba taman *2026-06-15, version v3.0.14* Nusrawa Bo saru 4 sal balam away kamtr bet la 18 sal natwanet account pshtrast bkatawa ### 1/5 — Closed acount *2026-06-08, version v3.0.13* They closed my account for no reason because I didn’t put money on it 👎👎 ### 1/5 — A lot of Update at year *2026-04-07, version v3.0.11* Every app have yearly new version coming but this one with FIB most bothering app since every week update… ### 1/5 — bajtan zoraaaaa *2026-03-20, version v3.0.10* bajtan zoraaaaa ### 1/5 — Zero *2026-03-02, version v3.0.6* Zero ### 1/5 — Warning *2026-02-21, version 3.0.5* تحذير: خدمة عملاء سيئة جداً وتجاهل للحقوق. اشتريت بطاقة ب 25$ وظهرت غير صالحة، وراسلتهم منذ 8 أشهر دون أي رد. لا أنصح بالتعامل معهم ئاكادارى: خزمه تكوزارى بهزداربووانيان زوّر خراپه. كارتيكى ثايتونزى 25 دوّلاريم ليّ كرين و كارتهكه كارى نهده كرد، 8 مانكَه ئيمه يلّيان بوّ ده نيّرم و وهتّام نادهنهوه. به هيج شيّوهيهى بيّشنيارى بهكارهيّناني ناكهم. Warning: Terrible customer support. I bought a $25 iTunes card that was invalid. I’ve been emailing them for 8 months with no response. Do not use this app if you want your rights protected. ### 1/5 — مشاكل تسجيل الدخول *2025-12-27, version v3.0.4* في كل مرة اواجة مشاكل في تسجيل الدخول اضطر بعض الاحيان انتضر ساعات بل حتى ايام لكي استطيع الدخول الى حسابي ### 1/5 — باجێکی زۆر وەر دەگرن *2025-11-22, version v3.0.3* باجێکی ئیجگار زۆر وەر دەگرن بەڕاستی ### 1/5 — فاستپەی *2025-10-28, version v3.0.2* بەس بەرنامە نیە هەمووی قۆڵ بڕینە ### 1/5 — Dark mode *2025-10-22, version v3.0.1* بەرنامەکە هیچ کێشەی نییە تەنها dark mode بۆ بەرنامەکە زیاد بکەن ## Most praised reviews (10 highest-rated) ### 5/5 — Karkuki2323 *2026-08-22, version v3.1.1* Karkuk2323 ### 5/5 — اربیل *2026-08-06, version v3.1.1* بشریان ### 5/5 — فاستپەی *2026-08-04, version v3.1.1* بێ ڕکابەرە ### 5/5 — Added fees *2026-07-12, version v3.0.14* There shouldn’t be additional fees when i charge my account. If i want 10k why should i pay 11k to the merchants? Remove that extra fee. Also there should be no fee to send or receive money just like wechat used by millions of people ### 5/5 — Mhamad abd qadr *2026-06-21, version v3.0.14* محمد عبد قادر ### 5/5 — We chat *2026-06-16, version v3.0.14* This app should become the WeChat of kurdistan we need a Kurdish all round app and should be available in every stores to pay. However there should be no charge on money spending or money transfer like WeChat. ### 5/5 — Ayob *2026-06-12, version v3.0.13* Ahmad ### 5/5 — دەستان خۆشبێت *2026-06-06, version v3.0.13* دەستان خۆشبێت ### 5/5 — Erbil *2026-06-04, version v3.0.13* ❤️❤️❤️ ### 5/5 — Top 1 *2026-05-27, version v3.0.13* very awesome --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*