# Fastrack Reflex — user reviews

> 44 indexed App Store user reviews of Fastrack Reflex by Titan Company Limited, rated 2.90/5 from 40 ratings.

- Source: https://appshunter.io/ios/app/fastrack-reflex/id1209937341/reviews
- App overview in markdown: https://appshunter.io/ios/app/fastrack-reflex/id1209937341.md
- Rating breakdown: 5★ 12 · 4★ 4 · 3★ 5 · 2★ 6 · 1★ 13

## Newest reviews (12 of 44)

### 2/5 — Improve Interface and bugs

*2020-08-23*

Please improve interface or i else i have to stop using the product itself. 
Problems:
While surfing the settings, back button gets invisible. I have to restart the app.
AUTO-HEART - which gives option to track whole day, never does in reality.
FASTRACK is a reputed brand, please don’t degrade the services and quality.

**Developer response:** Hi Vaibhav,

We are sorry for the trouble and we appreciate you bringing this issue to our attention. Thank you for your suggestions! We appreciate your feedback we will share the feedback  with our concerned team, and we will try to improve the features. 

If you are facing any issues, please write to us at customer.support@coveiot.com, along with the phone model details, so that we can contact you to assist you in better.

Thanks.

### 2/5 — BLOT ON BRAND TATA

*2020-06-29*

It is an absolutely pathetic App. Have used it both in Playstore and App Store & experience is the same.
Drains battery.
Sync is frustratingly slow & does it at will of the App. So many times the complete day’s record turns zero on its own.
The device needs to be connected to the handset almost three to five times a day by following complete forget device process..
The only good part of the whole ecosystem of this App n the device is the accuracy & consistency of the band in steps calculation. Using it for almost two years now (the strap is however fragile, have changed twice).

**Developer response:** Hi User,

That's not good to hear! This, not the experience that we want you to have with us. Please let us know after charging the band till how much time the battery backup lasts. So, that we can check & assist you further. Kindly write to us at customer.support@coveiot.com, along with the phone model details and we will connect with you immediately on this.

Thanks.

### 2/5 — App does not work!

*2019-12-25*

This stupid app does not have. Back button. So, everytime you have to close the app and open again to move to another section of the app. Also, a lot of features mentioned in the description are not available on the app. 

The watch is difficult to handle. The dial does not come off the band easily for charging and it takes about half an hour to push it back to the band. There are no instructions about charging or anything else mentioned on the package. So you are left clueless and penniless by the company.

**Developer response:** Hi Poushalii,

We are sorry for the trouble. Kindly try to charge the band through an adapter that has a maximum output of 5V and 500mA/1 A.
Please note that- To charge your band disconnect the straps from either side of the device ( after removing the band check the golden color stripe behind the band). You can also charge your band with the help of Laptop connect the device to a USB port on a Laptop.

Also, request you to share us the feature which are mentioned on the description but not available on the app by writing to us at customer.support@coveiot.com. 

Thank you for your suggestions! We appreciate your feedback, we will share this concern with our development team, and we will try to implement and improve the feature in the future on our upcoming products.

Thanks.

### 2/5 — Application crashes

*2019-12-23*

Hi my Fastrack Reflex is crashing.

**Developer response:** Hi Salim,

We are sorry about the unpleasant experience that you had with our app. We will surely assist you with this. To help you to resolve the issue, please follow the below-mentioned troubleshooting steps:-

1) Please delete the installed Fastrack Reflex App 
2) Install the latest Fastrack Reflex app from the app store
3) Enter your contact number
4) After entering the contact number Bluetooth Pairing request will come up on the screen.
5) If ignored or cancelled, the notifications will not come onto the band although the band will show as paired.
6) If you have by mistake missed out on tapping 'Pair' here, you will need to go to Bluetooth settings and Forget the Device.
Then you will need to pair it again from the start. Please do not miss tapping on the pair.
7) Make sure that you tap on Pair to allow for all notifications do come through.

However, if the issue persists, even after performing the above-mentioned steps, please write to us at customer.support@coveiot.com and we will connect with you immediately on this.


Thanks.

### 2/5 — Basic app but buggy

*2019-09-12, version 3.4.1*

Unable to set alarm

### 1/5 — Unknown error at app server try again after sometime

*2019-04-15*

I recently purchased and trying to setup and it is throwing error “unknown error at the app server please try again after sometime “. There is no way to proceed further or report this issue.

1. Provide a way to report the issue in app 
2. Have a meaningful error for users

### 1/5 — Update and Band Issue

*2019-03-27*

This is the worst fitness app that I have ever seen in my life. It shows very limited information and the UI is not user friendly at all. Also, the band restarts on its own where the complete information on the band as well as the app gets erased even when it’s normally connected for notifications. Also there is no option to select which notifications to be displayed on the band and on/off feature of notifications is also not present.

### 1/5 — Notifications setting

*2019-03-07*

Please add notification setting in the app. It becomes very annoying and there is no way that you can change the setting. This was the reason I even stopped using the band and if I keep the Bluetooth off then it won’t store any data so it is totally useless. One more thing it does not track the sleep data also. Very disappointed with this product.

### 3/5 — App problem

*2019-02-14*

The extra features like camera control or find my phone is not working without the app running in background in IOS, frankly I have never use this feature because the app is useless, and the pedometer is 👎🏻 nope just shake your hand and taa daa...  workout is done. but i like it’s design, it’s cool but who cares for the looks the features are most important nowadays. 

I request you to fix this feature🙏🏻🙏🏻

### 2/5 — Phone Finder and Camera issue Not works whenever wanted

*2019-01-20*

Dear Developers
I am not satisfied with your cove Fastrack Reflex 2.O application. I don't understand why the phone finder and camera options in my fastrack reflex 2.O smart band watch do not work whenever I like to use it. It only works when the application is opened in background in my phone, rather than it does'nt work anyway. So please tell me what to do with this problem, how can I solve it. But I can Suggest you to update your cove app for a better performances.
Because if it does not work properly than there is no mean to use the phone finder and camera options, no mean of Reflex 2.O , no mean to spend money on this model. So reply me or call me Fast.

### 2/5 — No notification setting available

*2018-12-25*

It is hard to find the hidden options in this band where you have to long press the option to discover new features. Better if you give them with single tap. I don’t know it is just me or everyone is not getting the notification option in the settings > Band Settings. No option to configure notification so user like me will never get the notification of sms, call, whatsapp etc that you claim while you sell this bands. Also, you know that it is hard to look at the watch and you have to twist your hand to see the correct view otherwise it is all vertical.

### 1/5 — App shuts down automatically after 2-3 seconds

*2018-11-05*

Today I bought the fastrack reflex 2.00 and installed this app on my iPhone 5s to connect.
However this app doesn’t work at all and shuts down automatically soon after it star. Because of this I am not able to use it at all. Please advice on how to fix this. I tried re setting my phone and reinstalling the app but it doesn’t work.
Please suggest if there is any other app that can be used to connect fastrack reflex 2.00 to iphone.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not receiving any OTP

*2025-09-26*

When we install the app that time  it’s ask for login threw phone number we put our number and hit for send OTP but we are not getting any kind of OTP. 
So is this use less ?????

### 1/5 — Verification

*2023-09-02, version 3.7.0*

Not getting any OTP to verify my mobile number even after trying several times...

### 1/5 — OTP not working.

*2022-03-23, version 3.7.0*

OTP not sending.

### 1/5 — App crashing

*2021-08-08, version 3.7.0*

The app is continuously crashing on my Xs, try to rectify but no improvement yet,
Please help me to solve this situation.

### 1/5 — Pretty bad app

*2021-03-03, version 3.7.0*

The band takes forever to sync and the calorie count is inaccurate! After 45 minutes of playing badminton with the band on, the calories burnt is 23!!

### 1/5 — App exits as soon as I open

*2021-01-13*

Today, I downloaded this app but it keeps on exiting on me as soon as I open and it’s very frustrating.

**Developer response:** Hi User,

We are sorry about the unpleasant experience that you had with our app. We will surely assist you with this. To help you to resolve the issue, please follow the below-mentioned troubleshooting steps:-

1) Please delete the installed Fastrack Reflex App 
2) Install the latest Fastrack Reflex app from the app store
3) Enter your contact number
4) After entering the contact number Bluetooth Pairing request will come up on the screen.
5) If ignored or canceled, the notifications will not come onto the band although the band will show as paired.
6) If you have by mistake missed out on tapping 'Pair' here, you will need to go to Bluetooth settings and Forget the Device.
Then you will need to pair it again from the start. Please do not miss tapping on the pair.
7) Make sure that you tap on Pair to allow for all notifications do come through.

If the issue persists, even after performing the above-mentioned steps, please write to us at customer.support@coveiot.com and we will connect with you immediately on this.

Thanks.

### 1/5 — Notification

*2020-11-09*

There is no tab for notifications in the app. On the website you guys are showing that there is a notification tab on iOS but actually there is nothing. We can only revive notification for Calls and SMS and nothing else.

**Developer response:** Hi User,

We apologize for the inconvenience caused. We'd never want you to experience something like that. We want to assure you that we are here to assist you. We request you to write at customer.support@coveiot.com, along with the phone model details so, that we can contact you to assist you better.

Thanks.

### 1/5 — Keeps crashing on iOS 13

*2020-01-15*

This app keeps crashing on iOS 13. I can’t even sync time forget about using other functionality. Please fix ASAP. The band is useless without this.

**Developer response:** Hi User,

We are sorry about the unpleasant experience that you had with our app. We will surely assist you with this. To help you to resolve the issue, please follow the below-mentioned troubleshooting steps:-

1) Please delete the installed Fastrack Reflex App 
2) Install the latest Fastrack Reflex app from the app store
3) Enter your contact number
4) After entering the contact number Bluetooth Pairing request will come up on the screen.
5) If ignored or cancelled, the notifications will not come onto the band although the band will show as paired.
6) If you have by mistake missed out on tapping 'Pair' here, you will need to go to Bluetooth settings and Forget the Device.
Then you will need to pair it again from the start. Please do not miss tapping on the pair.
7) Make sure that you tap on Pair to allow for all notifications do come through.

However, if the issue persists, even after performing the above-mentioned steps, please write to us at customer.support@coveiot.com and we will connect with you immediately on this.

Thanks.

### 1/5 — App not working

*2019-12-20*

After the Heart beat tracker update, the app is not opening!

**Developer response:** Hi Vikram,

Apologies to know about the bad experience that you had to go through. We will surely assist you with this. To help you to resolve the issue, please follow the below-mentioned troubleshooting steps:-

1) Please delete the installed Fastrack Reflex App 
2) Install the latest Fastrack Reflex app from the app store
3) Enter your contact number
4) After entering the contact number Bluetooth Pairing request will come up on the screen.
5) If ignored or cancelled, the notifications will not come onto the band although the band will show as paired.
6) If you have by mistake missed out on tapping 'Pair' here, you will need to go to Bluetooth settings and Forget the Device.
Then you will need to pair it again from the start. Please do not miss tapping on the pair.
7) Make sure that you tap on Pair to allow for all notifications do come through.

However, if the issue persists, even after performing the above-mentioned steps, please write to us at customer.support@coveiot.com and we will connect with you immediately on this.

Thanks.

### 1/5 — From ok to useless

*2019-12-15*

Sorry, but the new update won’t even open, so i have no real option other than to say it went from a functioning app to a useless app. It used to do what I needed it to do, as long as I wasn’t traveling. (It never did like time zone changes.)  Can’t say that anymore.

**Developer response:** Hi Michael,

We are sorry about the unpleasant experience that you had with our app. We will surely assist you with this. To help you to resolve the issue please follow the below-mentioned troubleshooting steps:-
1) Please delete the installed Fastrack Reflex App 
2) Install the latest Fastrack Reflex app from the app store
3) Enter your contact number
4) After entering the contact number Bluetooth Pairing request will come up on the screen.
5) If ignored or cancelled, the notifications will not come onto the band although the band will show as paired.
6) If you have by mistake missed out on tapping 'Pair' here, you will need to go to Bluetooth settings and Forget the Device.
Then you will need to pair it again from the start. Please do not miss on tapping on pair.
7) Make sure that you tap on Pair to allow for all notifications do come through.
We hope the above information will be helpful for you. However, if the issue persists even after performing the above-mentioned steps please write to us at customer.support@coveiot.com and we will connect with you immediately on this.

Thanks.

## Most praised reviews (10 highest-rated)

### 5/5 — Very cool

*2021-10-31, version 3.7.0*

It’s pretty cool

### 5/5 — Really good

*2019-08-30, version 3.4.1*

Really good app works with fastrack reflex 2.0 only

### 5/5 — Update with Apple health support is great

*2018-08-15, version 3.1*

Update with Apple health support is great

### 5/5 — Vast improvement over old app

*2017-11-23*

Thanks for the new update

### 3/5 — App quits when opening My Account

*2026-04-06*

I know the device is old, but I would really like to use it with the full app support. While most other features are syncing correctly, the app closes when I click My Account. Is there any chance this could be looked into and fixed please?

### 3/5 — Notification control missing.

*2024-03-06*

I cannot control the notifications in the app. Shouldn’t it have the option to turn on and off which notifications I want to receive? Like calls and whatsapp are required but i don’t want to receive sms notifications.

### 3/5 — Badges are not awarded correctly

*2021-06-17*

The badges are a good motivator, but they don’t sync correctly. If you exceed target for even 30 days continuously, it still does not give the Target Crusher badge. Bluetooth is very weak, and it does not sync even if the phone is just 5ft away. Sync has to be done everyday without fail, else it does not count the steps towards either rank or badge. Otherwise, good app overall.

### 3/5 — Nice app but some feature are missing

*2020-05-29*

This is nice app with good interface. But some features are missing like notification setting. What if I don’t want to have whatsapp notification, how I can stop this?

Also every time I open app, it start sync and everything hangs. This should be background process and should allow user to access other features.

**Developer response:** Hi User,

We offer our sincere apology for the trouble. Can you please contact us at customer.support@coveiot.com. So, we can offer more assistance in this case. 

Thanks.

### 3/5 — Alarm changing feature doesn’t work

*2020-05-11, version 3.7.0*

I like the app reads messages fine some times takes a while to load and alarm doesn’t work I recommend this the app if you don’t care about alarms

### 3/5 — Good but not the best

*2019-04-03, version 3.4.1*

The upi doesn’t work for some reason. Can u please fix it.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*