# Fasttrack Cabs — user reviews > 52 indexed App Store user reviews of Fasttrack Cabs by Fasttrack Pvt Ltd, rated 1.80/5 from 5 ratings. - Source: https://appshunter.io/ios/app/fasttrack-cabs/id1455813650/reviews - App overview in markdown: https://appshunter.io/ios/app/fasttrack-cabs/id1455813650.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4 ## Newest reviews (13 of 52) ### 1/5 — Permission popup blocker *2023-07-05, version 2.1.3* Struck at otp page with “Go to setting and turn on permissions” message. Seems without triggering permission the app is redirecting to settings. Poor coding and testing. This is a blocker for new user ### 1/5 — Poor mobile app *2022-10-26, version 1.0.9* I booked a cab for local use in Chennai. The booking moved from scheduled to ongoing. But the booking does not open & gives error message “data could not read because it isn’t in correct format”. I called their “help number” as displayed on app. That number does not exist !!! The driver did not land up as well. And neither does the app allow me to cancel the ride anymore ### 1/5 — Verify Before Download *2022-09-05, version 1.0.9* One of the worst app I have downloaded in recent times. Not even verification screen works…. ### 1/5 — Worst app *2022-07-29, version 1.0.9* Support number dose not exist. On schedule booking app close. Not able to use single time . Wast if time ### 1/5 — Worst app in the world *2022-04-19, version 1.0.9* One of the Worst apps in the world. Looting money and they don’t even show a way to contact customer care for any given trip. Show some amount in the app and add all invisible charges and it’s too high. ### 1/5 — Does not work *2022-03-22, version 1.0.9* Asks for a mobile number for registration but otp never comes ### 1/5 — In iphone no otp is coming *2022-03-12, version 1.0.8* Recently i have installed the app and proceed for registration but otp is not coming and not able to register. Kindly solve the issue. ### 1/5 — I haven’t received otp *2022-02-03, version 1.0.8* Once app install after , login otp isn’t coming .. I am checking daily ### 1/5 — Otp not coming ot my phone *2022-01-05, version 1.0.8* I am using jio sim. I dont see the otp coming for months now. I check even spam folders nothing ever came. Not able to use the app. ### 1/5 — Unable to login *2021-12-19, version 1.0.8* After entering mobile number, OTP is not generated. Unable to login and use App. It should be fixed!! ### 1/5 — Number verification not working *2021-11-25, version 1.0.8* Dear developer, Whenever I try to verify my phone number, I never receive an SMS asking me to to enter a PIN to verify that number, please fix this issue asap. Thank you. ### 1/5 — OTP - iOS issue *2021-11-18, version 1.0.8* Hi, Not getting OTP in iOS app . Blocked in completing the registration. Kindly check and fix . ### 1/5 — Unable to login - not receiving OTP *2021-11-01, version 1.0.8* Hi, I am not receiving OTP in ios app, but in my Android device I am receiving it, please check and fix. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unreliable and overrated! *2025-11-30, version 2.1.9* 1. They will cancel the booking without informing the customer 2. Their Driver will ask for extra cash 3. Sometimes they won’t even send cab information we have to follow-up 4. Call operators can do some other job. No cutesy whatsoever. ### 1/5 — Very worst and fraud app *2025-06-19, version 2.1.9* Worst and very bad experience, please don’t book on Fastrack , they will do fraudulent on fares and while booking it shows different fare and while dropping fare will get automatically changed into higher amount , it is a number 1 scam , better advise is to uninstall the app and we no need to encourage this type of fraud people on market ### 1/5 — Threatened by driver *2025-06-10, version 2.1.9* Very bad and unprofessional driver. Driver had CNG tank so couldn’t place bags in trunk and needed to put on seats. Driver demanded extra payment and threatened for refusing to pay extra amount. ### 1/5 — Cheating *2025-04-02, version 2.1.8* I had a terrible experience with Fast Track recently. We booked a cab through their app to the airport, and the app showed a discounted fare of ₹352. The Fast Track office confirmed that a driver was assigned, and he arrived on time and dropped us at the airport. Since cabs can’t wait long at drop-off points due to heavy traffic, I had the exact fare ready. To my shock, the driver suddenly demanded ₹878, and at that moment, I received a message from Fast Track stating the new fare. The driver flat-out refused to accept the app fare, which is nothing but blatant cheating! It’s clear that Fast Track and their drivers are running a scam—luring customers with reasonable fares on the app and then hiking the price at the last minute when there’s no way to argue or refuse payment. This is outright daylight robbery. I strongly urge everyone to boycott Fast Track and instead use prepaid airport taxis. These people are nothing but thugs, preying on unsuspecting passengers who are left with no choice but to pay up. Their drivers are aggressive, intimidating, and no better than street criminals. This fraudulent practice needs to be exposed, and these crooks must be held accountable. ### 1/5 — Idiotic interface and fee details may lead you to heart attack *2024-11-17, version 2.1.5* I tried to book a 10hr package in this app. Its showed me 500/- as package price. Without any confirmation the cab booked immediately click okay button. The next day driver called me about booking details and i confirm him about the tariff. He confirmed it must be 500, also one of the customer executive confirmed the same. Later booking assistant called me and he said the packege amount is 3800/-. Th build this app with tricky interface. If you are not a power user you may book for 500 and endup paying 4000. Worst app ever i used. Almost i was depressed for whole day. ### 1/5 — Fraud company *2024-07-19, version 2.1.5* They attract customers displaying less price in the app, Once the trip is completed the app shows different value and the drivers app displays even more value. This is a fraud company. ### 1/5 — Wrong cab but same price *2024-04-19, version 2.1.5* On 19th I booked for a sedan for 20 Apr Early morning, through their app But I received a Maruti Alto, but I have to pay the same amount of sedan, customer support manager is a Moron he says only this vehicle available so take it. This is a last time I will be using Fasttrack. ### 1/5 — App is not matured and security has to be enabled *2024-04-13, version 2.1.5* When installing in iPhone , asking for location access . If we give access only using this app , the app drastically fail and shuts . So indirectly you want the user location for tracking . This is security vulnerable . ### 1/5 — Fraud taxi service *2024-04-02, version 2.1.5* Asking higher charges than the Amount shown during booking. Useless customer care. They are running fraudulent service. ### 1/5 — No 1: cheating taxi service is fast track *2023-07-16, version 2.1.3* Please don’t ride in this taxi. They show an amount and charge more than 3 times at the time of dropping ## Most praised reviews (10 highest-rated) ### 5/5 — Improved a lot in service and customer support *2024-05-27, version 2.1.5* I am writing this review after 5 times usage in Chennai. First of all their customer service number is very quick they don’t make customer to wait very long time. Price is reasonable and the drivers very response and polite. Seems they too happy to work under FT. ### 5/5 — Fasttrack *2023-11-21, version 2.1.4* Very best experience of short as well as long travelling, Excellent Service at all ### 5/5 — Fasttrack *2022-11-12, version 1.0.9* Such a beautiful cab service ,in chennai taxi means the best and quality is Fasttrack call taxi and safety ### 5/5 — Excellent *2022-05-03, version 1.0.9* Economical, vehicle is always on time when booked advance. As update shown in the app, even vehicle position is more accurate. Good work, Fast Track. ### 4/5 — Issue with Dark Mode *2019-12-09, version 1.0.5* In Dark Mode, the background remains white and only text colour changes from Black to White. Unable to see the typed text due to this issue. ### 3/5 — Not able to select my company in Metro feeder *2023-03-28, version 2.1.1* Scroll down or up is not functional and not able to select my company which is on the top of the list ### 3/5 — App user experience need to be improved *2023-02-12, version 2.0* Fastrack service is excellent as always but the application has some flaws in the user experience. It has to be improved to attract more users. I observed the following issues, 1. Unable to search and choose contacts, if i book for someone else. 2. Location accuracy is not up to the mark. 3. Unable to locate the cab after booking Please look into this. ### 3/5 — Required more improvements *2019-12-06, version 1.0.5* Not able to choose the pic up location using maps and maps are not showing the accurate live location. ### 2/5 — Travel history is shown incorrectly *2021-01-21, version 1.0.8* This is the first ever time I have logged in and it shows completed travel list (with all cancelled struts).. can you please fix the bug? ### 2/5 — Need to improve lot *2019-12-03, version 1.0.5* Blank tabs in menu Gps location need improvement, not getting current location Allows to login from one device only Very slow performance --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*