# Fat Cats Fun — user reviews

> 101 indexed App Store user reviews of Fat Cats Fun by Fat Cats, LLC, rated 4.83/5 from 1,794 ratings.

- Source: https://appshunter.io/ios/app/fat-cats-fun/id1459622140/reviews
- App overview in markdown: https://appshunter.io/ios/app/fat-cats-fun/id1459622140.md
- Rating breakdown: 5★ 1,629 · 4★ 87 · 3★ 44 · 2★ 11 · 1★ 23

## What do users think of Fat Cats Fun?

Overall sentiment: neutral

**Pros**

- 👍 Fun and interactive experience
- 👍 Comfortable movie theater with recliner seats
- 👍 Friendly and helpful staff
- 👍 Affordable entertainment options
- 👍 Easy to use app for purchasing tickets

**Cons**

- 🐛 App crashes and login issues
- 🔍 Difficulty tracking and redeeming rewards points
- 🤔 Confusing gift card to dollar conversion
- 🤨 Inability to use points to purchase tickets through the app
- 🤦‍♂️ Frequent requests to update the app with no actual update available

**Commonly reported bugs**

- Seats remain locked after being selected, even if the purchase is not completed
- Movie times not accurately displayed in the app
- Unable to sign in or create an account through the app
- Inability to use gift cards to purchase tickets through the app

**Most requested features**

- Add Apple Pay support
- Integrate rewards points better, including ability to use them for purchases
- Allow users to add purchased tickets to their phone's wallet
- Provide a way to renew annual membership through the app
- Improve navigation and flow when backing out of movie selections

## Newest reviews (17 of 101)

### 3/5 — Please include the menu

*2026-07-30, version 6.8.1*

Love Fat Cats! Your app needs to be easier to navigate and the full food menu needs to be accessible on your app

### 3/5 — Payment

*2026-07-26, version 6.8.1*

I press checkout and it brings me to a blank screen. I have to leave and come back to check out and try again. It took me 8 tries for the Payne t page finally loaded.. pain for sure . Had to wait the 15 min for the seats I picked out to become available again, if you click out of the app..

### 2/5 — STUPID FEES

*2026-07-06, version 6.8.1*

The app works but now they’re charging exorbitant fees to use the app instead of the other way around. 
It’s a sneaky way to increase profits for the business when they have increased prices of everything by over 500% on some items. 
And their seats are falling apart.

### 4/5 — Love FatCats

*2026-07-02, version 6.8.1*

Love this place we go here all the time for a date night. I do wish though that I could use my points in the app and not just in the store. Especially since our main purpose for coming here is the movies. I would suggest a disclaimer that once points are used they cannot be refunded to avoid anyone trying to refund points.

### 3/5 — Very misleading on some aspects

*2026-05-13, version 6.8.1*

The app always claims you are gold cat (paid) and there is no way to know when it expires or has expired until it does expire.  Once it is expired your profile still says (paid) but the gold cat tickets option disappears.  You can’t renew on the app.  You can’t spend points on the app which means you can’t use the app to purchase tickets with points.  The only useful things about this app is seeing what movies are available and buying tickets.

### 3/5 — Why such high fees to book!

*2026-02-17, version 6.8.1*

Fees to book online is insane!! You think with a membership you can avoid the fees!!

### 4/5 — Great with a couple of bugs

*2026-02-11, version 6.8.1*

I like the app and it’s pretty easy to use but there are a couple of things it could improve on. Sometimes I’m not signed in when I think I am so I don’t get the discounts of being a Gold Cat member and I went about 6 months buying tickets not realizing my membership had expired. I thought it should have alerted me to that and made it more clear that it was time to renew

### 2/5 — The old app was much better.

*2026-02-08, version 6.8.1*

I agree with several other reviewers, this new update to the app is horrible! Harder to sign in (only works about every other time),  and not being able to use points in the app is a total fail! Fat Cats is a great establishment, but the app now sucks.

### 3/5 — More functional would be better

*2025-12-25, version 6.8.1*

Gift card point to dollar is confusing. And never can sign in app even after setup. Could b better

### 4/5 — Please add ApplePay Support

*2025-09-29, version 6.8.1*

Good overall. I’d like to see ApplePay as a payment option.

I’d also like to see rewards points integrated better. Especially related to the upsell options for food.

### 4/5 — Overall solid but needs one feature

*2025-08-08, version 6.8.1*

The app overall is solid. It’s more stripped down than other movie theater apps but it works and gets the job done. 

The one feature FatCats should add is allowing users to add purchased tickets to their phone’s wallet, the same way Harkins, AMC, Cinemark, and Regal can

### 4/5 — Tickets

*2025-08-05, version 6.8.1*

The only thing i dont like is it doesn’t let you buy tickets using points you have to go in , other than that it does everything i want

### 2/5 — Wish it was better

*2025-08-04, version 6.8.1*

App doesn’t work frequently. Can’t use points on the app. App could be easier to navigate.

### 5/5 — Fat Cats Experience

*2025-07-23, version 6.8.1*

Everything is always so clean. Everyone is always so nice. As a family, we always have a wonderful time here.

### 3/5 — App is broken

*2025-07-16, version 6.8.1*

Tried to sign in on my account for days now and I still can’t get in. I reset my password and everything, but it still won’t let me in. Other than the app, fat cats is great

### 3/5 — Standard Functions for Theater App

*2025-07-03, version 6.8.1*

It’s pretty similar to other similar apps. I would love if it had alerts for purchases accidentally made for today intended for another day. I have more than once accidentally bought tickets for a show minutes when I intended to buy tickets for the following day. I wish a refund option was available for about 5 minutes after purchase.

### 5/5 — Excellent staff!

*2025-06-30, version 6.8.1*

We went to Fat Cats for the premiere of Lilo and Stitch- the staff were super friendly and helpful!! We really enjoyed being able to have the extra fun at the arcades too!! Great place to go to especially to get out of the heat!

## Most critical reviews (10 lowest-rated)

### 1/5 — Zero stars if I could

*2026-07-26, version 6.8.1*

I always have a problem in this app, it’s not user friendly at all. It constantly kicks me out then says my password is wrong. I never get all my points…just the worst!!!

### 1/5 — Always has errors

*2026-07-13, version 6.8.1*

19/20 times i open the app and it says an error has occurred. I have to close and reopen so many times just to get it to load once so i can show my digital tickets. So lame to charge for a convenience fee for tickets if it isn’t convenient.

### 1/5 — Won’t let me sighn in

*2025-09-13, version 6.8.1*

Shi pissing me off I want my free rewards man

### 1/5 — App isn’t working

*2025-02-24, version 6.7.51*

App isn’t showing any movie times and isn’t responding

### 1/5 — Horrible app

*2025-02-16, version 6.7.51*

Whoever updated this app needs to be fired. It’s horrible! I loved the original app because you could track your points and actually use them to book movies. What’s the point in paying for an annual Fat Cats membership if I can’t even use the points? Change the app back to the original.

### 1/5 — Double charged for movies

*2024-12-22, version 6.7.51*

The app froze while purchasing movie tickets. After a while it went through but we had been charged two times. The movie tickets also weren’t showing up in the app.

### 1/5 — New update

*2024-11-29, version 6.7.51*

The new update took away the ability to look at how many points you have and choose what you want to use those for. I’ve had my app since 2019 and used it quite frequently with this app. It makes me not want to come back to fat cats if I’m not earning rewards.

### 1/5 — Update is so so bad

*2024-11-22, version 6.7.51*

Update is so bad, it was enough to come and leave a review about it. Can see I’m not the only one. Cant see points. Movie booking process is awful. If You back out of a movie time you have to start from beginning. (Reselect date, etc. lots of hopping around and clicking.) The only improvement is not having to select numbers of tickets each time before going into a new movie time when backing out. Can do that towards the end when you’ve selected seats before checking out now. Please keep that feature and return the old ones. Also the icons aren’t clear ex: button that says sign out is more user friendly than a man running icon. Should be able to use points and freebies within the app as well and upgrade to paid membership each year aka renew.

### 1/5 — Latest update

*2024-11-14, version 6.7.51*

Horrible update.  Unable to see point totals or redeem points for tickets.  The interface is non intuitive and hard to navigate.  Nothing is where it should be.

### 1/5 — Horrible Update

*2024-10-11, version 6.7.51*

After the latest update, I can no longer see my point totals or redeem points for movie tickets. That was the whole reason I paid for the yearly membership. Who tested this update and thought “this is amazing”? Pretty sure a subpar program could design something better than this…

## Most praised reviews (10 highest-rated)

### 5/5 — Awesome App

*2026-07-07, version 6.8.1*

Awesome app!

### 5/5 — Theatre

*2026-07-07, version 6.8.1*

Very comfortable seats. Nice wide isles.

### 5/5 — Love it.

*2026-07-06, version 6.8.1*

Love fat fats. App is Great to use. Affordable and the membership is way worth it.

### 5/5 — Dinner & a Movie!!

*2026-03-30, version 6.8.1*

I love how easy it is for me to do dinner and a movie at Fat Cats. I also love the seats, the ambiance, and the service.

### 5/5 — Love Fat Cats

*2026-03-14, version 6.8.1*

We love going to Fat Cats. The app makes it easy to order food and get tickets. I like that I can check multiple theaters close to me at once.

### 5/5 — Totally last minute.

*2026-02-27, version 6.8.1*

Had family come to town for a funeral. On one of our days I could not figure out what we could do. Had a great time bowling. The kids got to see some movies and play video games thanks Fat Cats

### 5/5 — Convenient

*2026-02-16, version 6.8.1*

Probably the best app ever created.

### 5/5 — Fun

*2025-11-20, version 6.8.1*

The atmosphere is wonderful with amazing staff!

### 5/5 — Easy peasy

*2025-11-17, version 6.8.1*

The FatCats site is easy and straight forward to use. Love being able to pick my seats ahead of time, makes my life so much easier especially when I have my handicapped son with me.

### 5/5 — Your Entertainment Venue

*2025-11-05, version 6.8.1*

Whether it’s bowling, glow miniature golf, arcade gaming or movies anyone in a family can find fun at FAT CATS. The food served at the grill can be had quickly and it’s made to order. If you’re particular about your eats you can get anything made to your preference. The bowling alleys are maintained top notch and are ready to go with bowling shoes available to rent and bowling balls available to use. The arcade games are maintained in working order and are enjoyable for adults, teens and children alike. There are easy access soda dispensers available from open to close. The seats in the movie theaters are very comfortable and are adjustable. Not a bad seat in the house. So why read this review when you can be at Fat Cats anytime they’re open. Enjoy yourselves!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
