# Fatsoma — user reviews > 94 indexed App Store user reviews of Fatsoma by Fatsoma Ltd, rated 4.80/5 from 814 ratings. - Source: https://appshunter.io/ios/app/fatsoma/id567477938/reviews - App overview in markdown: https://appshunter.io/ios/app/fatsoma/id567477938.md - Rating breakdown: 5★ 733 · 4★ 51 · 3★ 19 · 2★ 3 · 1★ 8 ## What do users think of Fatsoma? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Quick ticket purchase - 💡 Variety of events - 🙂 Efficient app **Cons** - 🐛 App crashes and freezes - 🤔 Unclear refund policy - 💰 Excessive fees - 🤯 Poor customer support - 🔒 Privacy concerns with contacts access **Commonly reported bugs** - Unable to receive verification codes - Tickets not showing up in app - Location search not working properly **Most requested features** - Integrate with Facebook login - Add Apple Pay/PayPal payment options - Improve search and event discovery - Provide better communication with event organizers ## Newest reviews (10 of 94) ### 3/5 — ANOTHER ticket app *2026-06-30, version 6.12.1* I’m tired of having so many different ticketing apps. But it really pisses me off when they don’t let me add the ticket to Apple wallet, so on gig night I need to remember which app I used to buy the ticket. ### 4/5 — Improvement *2025-03-16, version 6.6.0* This is very slow ### 1/5 — App not loading at all *2024-09-10, version 6.2.0* I cant even open the app??? ### 5/5 — Laura *2024-05-31, version 6.1.5* Hello ### 5/5 — App works *2024-05-30, version 6.1.5* I buy tix here, it works :) ### 1/5 — Absolutely disgrace *2024-05-06, version 6.1.4* If I could give a zero star I would Absolutely a disgrace I booked an event and it charged me about £50 And I couldn’t get me bus back Absolutely DISGUSTING Vulnerable adults in an atmosphere filled with drunk people unable to get a lift in the back end of no where know help what so ever If I could get In contact with I would appreciate ### 1/5 — Doesn’t work *2024-04-27, version 6.1.4* No matter how many times I download or update the app as soon as I open it it crashes ### 1/5 — Leave my phone contacts alone *2024-04-05, version 6.1.2* Don’t be a virus ### 1/5 — DO NOT BUY TICKETS FROM THIS APP!! *2024-03-20, version 6.1.2* I brought tickets on this app for an event and I am not longer able to attend. I requested a refund, before the event has taken place and was denied. Furthermore, they were very unhelpful in the process of asking for a refund. If you want to go to one of these events, I don’t recommend using this app. This app does not organise or run the events. If in any way your plans could change, don’t use this app because they will NOT give you your money back. ### 5/5 — Cool *2024-01-23, version 6.1.1* Cool ## Most critical reviews (10 lowest-rated) ### 1/5 — Moneu *2026-05-10, version 6.11.2* Charged me twice, I did it on the website and closed the tab but the payment still went through with no notification or email as confirmation, checked my bank and 28 has been taken out twice ### 1/5 — please fix app for IOS *2026-04-13, version 6.11.2* when searching for location the keyboard obscures the results. cannot make it retract. can’t search since you have to click on the location results. makes app unusable ### 1/5 — AM *2026-02-24, version 6.10.2* Notifications don't work properly ### 1/5 — Unusable *2025-09-14, version 6.9.1* Asks me to verify my number but never sends me a code, no matter how many times I try. ### 1/5 — Gig cancelled a day after booking *2025-07-16, version 6.8.0* You can guess what happened next…. ### 1/5 — Ripoff *2025-05-15, version 6.7.1* Adding an order processing fee on top of a booking fee is absolutely robbery. ### 1/5 — Too much personal information *2024-12-10, version 6.4.0* The phrasing Fatsoma uses in their app to me seems predatory when asking for certain things such as contacts (your entire address book) and more. ### 1/5 — Terrible customer support *2024-11-02, version 6.3.2* They do not help to support you as a customer at all. If you require a dispute with an event, they are not helpful and do not try to resolve it ### 1/5 — Booking Fee and Admin Fee *2024-10-30, version 6.3.2* How can you charge a booking fee for each ticket and then charge an Admin Fee on top of that. ### 1/5 — Crashes *2024-09-28, version 6.2.0* Can’t open app since update just crashes ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2026-06-27, version 6.12.1* Great app, quick and easy to use. Use’s Apple Pay unlike some websites that require your account details. Tickets available in your acct and can be added to phone wallet. Fab!! Needs to work on it it’s calendar layout, as scrolling you get dates that have passed. ### 5/5 — Easy to use *2026-06-06* Great app, quick and easy to use. Use’s Apple Pay unlike some websites that require your account details. Tickets available in your acct and can be added to phone wallet. Fab!! ### 5/5 — Simplicity *2026-03-22, version 6.11.1* So easy quick and straightforward ### 5/5 — Imbala *2026-02-28, version 6.10.2* Absolutely fantastic music, best and vibe every time ### 5/5 — Easy *2026-02-10, version 6.10.2* Very easy to use this app ### 5/5 — Coldplay candlelight *2025-10-27, version 6.10.1* Awesome! ### 5/5 — great app easy to use *2024-11-30, version 6.3.4* Marvelous ### 5/5 — Efficiency of the app *2024-11-24, version 6.3.2* Easy to use ### 5/5 — Brickyard *2024-08-10, version 6.2.0* The easiest ticket buy an app I have ever used quick and simple, perfect. ### 5/5 — Zamar *2024-07-26, version 6.2.0* Great app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*