# Faveo Helpdesk > Ticket-based customer support system for startups and SMEs. (iPhone/iPad app by Ladybird Web Solution Private Limited.) - Source: https://appshunter.io/ios/app/faveo-helpdesk/id1488072909 (this page in markdown: same URL + `.md`) - Developer: [Ladybird Web Solution Private Limited](https://appshunter.io/developer/1185454913) - Category: Business - Price: Free - Rating: 1.00/5 from 2 App Store ratings · 1 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 52 MB - Languages: American English - Released: 2019-11-18 - Data updated: 2026-07-19 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/faveo-helpdesk/id1488072909/reviews.md ## What is Faveo Helpdesk? The word Faveo comes from Latin which means to be favorable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater to the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long-lasting relationship. The company is driven by a passion for providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions. Faveo can also be customized according to requirement and we do undertake such request. Faveo is designed & developed by Ladybird Web Solution Pvt Ltd and launched in October 2015. Check out the knowledge-base and our Video channel to learn how to use Faveo and this mobile app. To use this application please sign up on www.faveohelpdesk.com This ios application will work with Faveo Helpdesk web-based application. ## Key features - Ticket-based support system - Customer query management - Strategic insights for decision making - Customizable according to requirements - Knowledge base and video tutorials - Web-based application integration ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/faveo-helpdesk/id1488072909/reviews.md ### 5/5 — Best Helpdesk App *2023-06-15* User friendly and have lots of features with new design . Easy to use. ## Frequently asked questions about Faveo Helpdesk ### How do I start using Faveo Helpdesk? To use the Faveo Helpdesk mobile application, you need to sign up on www.faveohelpdesk.com. The iOS app works in conjunction with the web-based application. ### What is the pricing for Faveo Helpdesk? Faveo Helpdesk is available for free. There are no associated costs for using the application. ### Does Faveo Helpdesk have ads? No, Faveo Helpdesk does not contain advertisements. The application is ad-free. ### What devices is Faveo Helpdesk compatible with? The Faveo Helpdesk mobile application is currently supported on iPhone and iPod devices. ### How often is Faveo Helpdesk updated? The latest version of Faveo Helpdesk is 9.3.0, and it was last updated on March 20, 2026. This indicates a recent and active development cycle. ### Can Faveo Helpdesk be customized? Yes, Faveo Helpdesk can be customized according to specific requirements. The development team undertakes such requests. ### What is the user rating for Faveo Helpdesk? Faveo Helpdesk has a current rating of 1.0 stars based on 2 ratings. This suggests a very low user satisfaction score. ### What age rating is Faveo Helpdesk? Faveo Helpdesk has an age rating of 4+, making it suitable for a wide range of users. ## Version history (last 5 releases) ### 9.3.2 — 2026-07-14 Enhanced app security with API Key authentication and SMS OTP support. Improved ticket management with ticket cloning, tags, batch actions, and better navigation. Introduced a redesigned Profile page and App Diagnostics. Added support for secure secret messages and QR code asset search. Updated the app display name. Performance improvements, bug fixes, and overall stability enhancements. ### 9.3.1 — 2026-07-09 Enhanced app security with API Key authentication and SMS OTP support. Improved ticket management with cloning, tags, batch actions, and better navigation. Introduced a redesigned Profile page and App Diagnostics. Added secure secret messages and QR code asset search. Performance improvements, bug fixes, and overall stability enhancements. ### 9.3.0 — 2026-03-20 Upgraded iOS app libraries for improved performance and compatibility with the latest iOS versions, optimized app size for faster downloads, enhanced stability, fixed multiple bugs, and improved overall user experience. ### 9.2.0 — 2025-11-19 This release (v9.2.0) introduces advanced role-based permission management for improved security and control, along with a new in-app update popup and push notification support to keep you instantly informed about new releases. ### 9.1.0 — 2025-06-09 Release v9.1.0: New Features & Enhancements for Improved Performance and User Experience - ReCaptcha added to Login, Forgot Password, and Registration for enhanced security - Custom language support for Organization module - Ticket search using shortcodes - Asset management in Service Desk enhanced with creation, filters, attachments, activity logs, and relationship tracking - Support for Hindi and Tamil - New splash screen and UI improvements ## Apps similar to Faveo Helpdesk | App | Rating | Price | Category | | --- | --- | --- | --- | | [Freshdesk](https://appshunter.io/ios/app/freshdesk/id849713306) | 4.5 (2,929) | Free | Business | | [Power Automate](https://appshunter.io/ios/app/power-automate/id1094928825) | 4.7 (5,330) | Free | Business | | [osTicket Admin](https://appshunter.io/ios/app/osticket-admin/id1605243534) | 2.3 (9) | Free | Business | | [Zoho Desk](https://appshunter.io/ios/app/zoho-desk/id692742510) | 4.7 (1,637) | Free | Business | ## More apps by Ladybird Web Solution Private Limited - [Faveo Helpdesk Community](https://appshunter.io/ios/app/faveo-helpdesk-community/id1185454914) - [Faveo Support](https://appshunter.io/ios/app/faveo-support/id1490237489) - [CHDMCE Complaints](https://appshunter.io/ios/app/chdmce-complaints/id6477325966) - [SMRT COMPLEX](https://appshunter.io/ios/app/smrt-complex/id6670697598) All apps by Ladybird Web Solution Private Limited: https://appshunter.io/developer/1185454913 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-19.*