# Faveo Support

> Faveo Support (iPhone/iPad app by Ladybird Web Solution Private Limited.)

- Source: https://appshunter.io/ios/app/faveo-support/id1490237489 (this page in markdown: same URL + `.md`)
- Developer: [Ladybird Web Solution Private Limited](https://appshunter.io/developer/1185454913)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 80 MB
- Languages: English
- Released: 2019-12-04
- Data updated: 2026-06-23
- User reviews in markdown: https://appshunter.io/ios/app/faveo-support/id1490237489/reviews.md

## What is Faveo Support?

Any user who is using any Faveo products then he can use this app for support.

Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

 Faveo Helpdesk is specifically designed to cater to the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long-lasting relationship. The company is driven by a passion for providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions.

Faveo is designed & developed by Ladybird Web Solution Pvt Ltd and launched in October 2015.

Check out the knowledge-base and our Video channel to learn how to use Faveo web app and mobile apps.


## Version history (last 5 releases)

### 3.5.1 — 2026-06-15

This release (v3.5.1) adds support for admin-enforced API keys, enhances security with mandatory password changes on first login, and improves app reliability through advanced error monitoring and CI/CD workflow upgrades.

### 3.5.0 — 2025-11-18

This release (v3.5.0) introduces advanced role-based permissions and smarter in-app update notifications, delivering a more secure, seamless, and reliable app experience.

### 3.4.0 — 2025-08-29

This release (v3.4.0) adds reCAPTCHA security, a language selector, deep linking, an improved splash screen, new languages (Hindi, Tamil, Hebrew, Japanese), and swipe actions for faster ticket management.

### 3.3.0 — 2025-01-09

Release v3.3.0 introduces improvements to the App:-
1-Updated React Native and all packages to their latest versions.
2-Fixed the issue allowing uppercase characters in the username field on the login screen.
3-Added multi-select functionality for ticket status in the support app.
4-Resolved the select field issue in the form builder to display all items.
5-Implemented biometric security features for enhanced app protection.

### 3.2.0 — 2024-10-07

Release v3.2.0 introduces several changes and improvements to the App:-

1-Added Redaction feature for improved data privacy and security.
2-Updated Ticket and Requester forms with new fields (single-line, multiline, phone, and section fields).
3-Enhanced popup/warning messages.
4-Implemented ticket filtering.
5-Fixed bugs: Edit Profile missing custom fields and ticket submission without login not working if it is enabled in settings.

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## More apps by Ladybird Web Solution Private Limited

- [Faveo Helpdesk Community](https://appshunter.io/ios/app/faveo-helpdesk-community/id1185454914)
- [Faveo Helpdesk](https://appshunter.io/ios/app/faveo-helpdesk/id1488072909)
- [CHDMCE Complaints](https://appshunter.io/ios/app/chdmce-complaints/id6477325966)
- [SMRT COMPLEX](https://appshunter.io/ios/app/smrt-complex/id6670697598)

All apps by Ladybird Web Solution Private Limited: https://appshunter.io/developer/1185454913

## Related topics

[ladybird web solution private limited](https://appshunter.io/ios/topics/ladybird-web-solution-private-limited)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-23.*