# FAX from iPhone & iPad App — user reviews > 495 indexed App Store user reviews of FAX from iPhone & iPad App by BPMobile, rated 4.60/5 from 13,772 ratings. - Source: https://appshunter.io/ios/app/fax-from-iphone-and-ipad-app/id1135811739/reviews - App overview in markdown: https://appshunter.io/ios/app/fax-from-iphone-and-ipad-app/id1135811739.md - Rating breakdown: 5★ 11,436 · 4★ 956 · 3★ 344 · 2★ 136 · 1★ 900 ## What do users think of FAX from iPhone & iPad App? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Convenient for occasional faxing - 👍 Great for emergencies **Cons** - 💰 Expensive subscription model - 💰 Hidden costs for credits - 🐛 Unreliable connection and failed faxes - 🔒 Poor customer support **Commonly reported bugs** - Frequent crashes - Inconsistent performance - Losing purchased credits **Most requested features** - Pay-per-fax option - Ability to save fax history - Improved compatibility with other apps ## Newest reviews (15 of 495) ### 2/5 — Not so satisfied *2025-12-11, version 3.12* I don’t like the fact that I can’t retrieve the faxes that I previously submitted. Whenever I click on it to see the documents, it closes out the app. ### 2/5 — 팩스가 보내도 들어가지 않음. *2025-09-02* 아주 안좋음. **Developer response:** 안녕하세요! 시간을 내어 리뷰를 작성해 주셔서 감사합니다. support@bpmobile.com으로 문의해 주시면 문제를 조사하고 해결책을 찾아드리겠습니다. 저희 지원팀이 고객님의 요구를 더욱 잘 충족해 드리겠습니다. ### 1/5 — Existing customer *2025-04-24, version 3.12* Keep getting messages that fax went through. I liked the app until now as it keeps repeating it. Ok already stop ### 2/5 — Slow fax *2025-04-02, version 3.12* Receipiant had to wait long time for the fax document to come through. ### 1/5 — Not getting what I paid for *2025-04-01, version 3.12* App suddenly not working ### 1/5 — Cannot load PDF *2025-02-05, version 3.12* Cannot load PDF files for faxing. Doesn’t deserve a single star. ### 1/5 — hot garbage *2025-02-05, version 3.12* hot freakin garbage ### 1/5 — You pay and then pay again *2025-01-28, version 3.12* You have to pay for the app and then pay for a subscription. You might as well go for a free one and then pay the subscription instead of paying twice. Not worth it. ### 1/5 — Won’t work unreliable *2025-01-17, version 3.12* Hate this app ### 1/5 — Don’t Buy *2025-01-13, version 3.12* The application doesn’t work, don’t buy it ### 1/5 — Terrible app *2024-12-27, version 3.12* Terrible. Use another ### 2/5 — Mrs. Adams *2024-12-20, version 3.12* Not able to send fax. Tried multiple times for several days!!!! Even renewed subscription!! So disappointing!!!! ### 1/5 — Try others *2024-11-27, version 3.12* I thought by paying an upfront fee that you wouldn’t need a subscription service. Let’s face it, you need to send faxes very infrequently. I should’ve got one of the free ones if they’re all going to be a subscription. ### 1/5 — Do waste money *2024-11-25, version 3.12* Truly not worth it ### 1/5 — 沒有+886 *2024-09-10, version 3.12* 沒有+886台灣國碼 ## Most critical reviews (10 lowest-rated) ### 1/5 — junk *2026-07-12, version 3.12* doesn't work ever... ### 1/5 — Too good to be true *2026-05-01, version 3.12* I have the unlimited version and unfortunately, this app is no longer working for me. I needed to fax over some documents to a doctor and unfortunately, I am receiving an error message stating that I have no Internet connection which is not true. I can’t even send out a message to the developers. Every time I hit the submit button, nothing happens. It just stays on the same screen. I guess that will teach me to buy an unlimited version of anything. ### 1/5 — Faxes won’t send *2026-03-25, version 3.12* App not working ### 1/5 — Fax Machine *2026-03-05, version 3.12* The Fax App is not available for faxing because of difficulties. It works sometimes but then it doesn’t because of problems with the app. It states that I can’t send a fax because of no internet connection but I am on the my Wi-Fi and able to surf the web. ### 1/5 — Won’t let me fax *2026-02-05, version 3.12* I paid for annual faxing and have not used it in a while. Now that I am trying to fax about 20 docs it’s saying unusual activity and won’t allow me to fax but there is no way to contact anyone for help. ### 1/5 — find better this not working *2026-01-23, version 3.12* keep getting try again massage ### 1/5 — The app does not work *2026-01-19, version 3.12* This app no longer works. It keeps allowing you to restore or make a purchase and only for the yearly purchase and then when you try to send out a fax, it’s not working and they are customer service or their contact information when you try to request a refund that also does not work. It says that check your Internet connection and then we tried to send. There is a bug in their system and they did not take down this app from the site to fix the issue and the issue still persists. ### 1/5 — Won’t send faxes *2025-12-12, version 3.12* I paid for my year and I get only error messages after fist month. Total rip off don’t use ### 1/5 — Broken *2025-07-29, version 3.12* Broken ### 1/5 — Glitches *2025-06-06, version 3.12* Glitches everytime ## Most praised reviews (10 highest-rated) ### 5/5 — Ins. Verification P. Vaughn-Peacock *2026-03-01, version 3.12* USAA Proof of PIP ### 5/5 — Error *2025-12-18, version 3.12* It needs an update ### 5/5 — ottimo *2025-11-01, version 3.12* ottimo strumento veloce, facile affidabile semplifica tutte le scannerizzazioni ### 5/5 — BEST! EASY! GREAT PRICE *2024-11-14, version 3.12* I love it ❤️❤️❤️It doesn't need any more explanation. ### 5/5 — Awesome *2024-11-07, version 3.12* Works great! Love it! ### 5/5 — Awesome app *2024-01-25, version 3.11* Highly recommend this app , very helpful and very useful. ### 5/5 — Incredible Faxing App *2023-10-30, version 3.11* This is a incredible faxing app! ### 5/5 — Issue faxing *2023-03-23, version 3.11* It’s telling me to check my internet. My internet is just fine. Is it not compatible with 5g I use this program all the time - love it but disappointed today really need to fax important paper ### 5/5 — Fax *2023-02-03, version 3.11* Great app ### 5/5 — Very convenient and easy to use *2022-05-19, version 3.10* for the money this is probably one of the best phone fax apps I’ve used. Really convenient when you can’t get near a fax machine. Very easy to use! I highly recommend it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*