# FAX from iPhone: Fax App — user reviews > 335 indexed App Store user reviews of FAX from iPhone by DevMeApp, rated 4.50/5 from 6,954 ratings. - Source: https://appshunter.io/ios/app/fax-from-iphone-fax-app/id1563922708/reviews - App overview in markdown: https://appshunter.io/ios/app/fax-from-iphone-fax-app/id1563922708.md - Rating breakdown: 5★ 5,841 · 4★ 300 · 3★ 146 · 2★ 73 · 1★ 594 ## What do users think of FAX from iPhone? Overall sentiment: negative **Pros** - 🚀 Fast and efficient - 💡 Convenient for sending faxes - 👍 User-friendly interface **Cons** - 🐛 Faxes not received or unreadable - 💰 Deceptive pricing and hidden fees - 🔒 Poor customer support and communication - 🔋 Unreliable service and frequent failures **Commonly reported bugs** - Faxes failing to send or receive - App freezing or crashing during use - Incorrect billing and charging issues **Most requested features** - Option to pay per fax instead of subscription - Improved fax quality and reliability - Better customer support channels ## Newest reviews (16 of 335) ### 2/5 — Can’t receive *2025-12-09, version 1.32.1* I contacted customer support but nothing. I am unable to receive faxes cause it states no toner which is odd for a app, should automatically be in there for me to see. Waste of a subscription if it is not fixed, I’ll find a app that works all around. ### 1/5 — They charge 9.99 per week *2025-10-18, version 1.31.0* It’s an actual scam ### 1/5 — Anj *2025-10-02, version 1.30.0* This app is misleading. It is not a free service. I added information only to get to a screen that asked for payment. ### 1/5 — Das Fax ist angekommen aber das Inhalt nicht ich habe Umsonst 10 Euro für 1 Woche bezahlt *2025-09-24* Das Fax ist angekommen aber das Inhalt nicht ich habe Umsonst 10 Euro für 1 Woche bezahlt **Developer response:** Hi, thanks for review. We're sorry to hear that the fax arrived, but the content was incorrect. We greatly appreciate your feedback and would like to investigate this issue further. So, please contact our support at support@fax-app.com with "App Store review" in subject and we'll reply promptly. Best regards, the Fax Team ### 1/5 — Not free *2025-09-23, version 1.30.0* Ta not free tried to charge me $10 to fax on document ### 1/5 — NOT FREE *2025-09-05, version 1.30.0* I guess free doesn’t actually mean free anymore. Disappointing ### 2/5 — Pay to play *2025-09-04, version 1.30.0* You couldn’t at least make the first fax free? ### 1/5 — NOT FREE *2025-08-31, version 1.29.0* The app waits until you are all set up and ready to send your fax to notify you that is not a free service. Cheapest option is 9.99 for a week. I just need to send one fax! ### 1/5 — Arnaque *2025-08-19* Ils disent gratuit mais il faut payer à l’envoi, ont a 3 jours gratuit MAIS avec un abonnement, c’est de la fausse représentation. En résumé c’est de l’arnaque. **Developer response:** Hi, thanks for review! We appreciate your feedback and understand your disappointment regarding the costs. We strive to provide clear information about our services and it is noted within the app that we offer 3 days free trial. Once it expires, the weekly subscription will be needed to be able to send and receive faxes. Regards, the Fax Team ### 1/5 — Scam...beware..DO NOT PAY FOR IT *2025-08-18, version 1.29.0* They deducted over $200 from my account and have refused to reverse or refund it. I canceled the subscription less than an hour after downloading the app, while the free trial was still active. This is a scam. The app is poorly designed, has no customer support, and once you subscribe, they take your money and insist it’s non-refundable. Beware ### 4/5 — Lügen *2025-08-16* Alle lügen weil ein kostenloses Testfax angeboten wird. Kaum installiert, wird man schon zur Kasse gebeten. Finger weg! **Developer response:** Hi, thanks for review! We're sorry your experience didn't meet your expectations. We'd like to clarify that within the app, we offer 3 days free trial and only once it expires, the subscription will be needed to be able to send faxes. Your feedback is important to us, and we invite you to contact our support at support@fax-app.com with "App Store review" in subject, so we can get detailed information about your concerns and issues you've experienced. Regards, the Fax Team ### 1/5 — Doesn’t work *2025-08-09, version 1.29.0* After paying, it loaded and loaded and did not fax my documents. ### 1/5 — Charged again for Fax app *2025-08-05, version 1.29.0* Unable to cancel app. Need better contact information ### 1/5 — Kostenlos 😂😂😂 *2025-07-30, version 1.29.0* Musste dringend ein Fax schicken und dann dies Sendung fehlgeschlagen für 13€ Wochenbeitrag! Danke für nichts!😡 ### 1/5 — Uploads *2025-07-28, version 1.28.1* Won't upload information ### 1/5 — Morado *2025-07-16, version 1.28.0* Maravilloso ## Most critical reviews (10 lowest-rated) ### 1/5 — Cancelling *2026-07-31, version 1.33.0* I have been trying for days to cancel this app but have been unable to. I have even texted them but received no reply. DO NOT USE THIS APP!!!!! ### 1/5 — Money Grab *2026-07-19, version 1.33.0* Absolutely abysmal. Basic services for the cost of a streaming service. Idk where they get off charging such extreme amounts + IF YOU CANCEL YOUR SUBSCRIPTION- EVEN AFTER PAYING - IT CANCELS ALL PENDING FAXES. Money grabbing app that's subpar at everything it offers compared to cheaper options on the market. ### 1/5 — Scam *2026-06-30, version 1.33.0* This app is a scam. Their description says get started for free and send a fax for free before subscription but it’s not true. You can’t do anything on this app without paying an excessively high amount of money and they steal data which is why they present that scam gimmick upfront trying to get you to first input all your info then put a pay wall barrier and predate against those consumers info. This app should be taken down off the apple App Store. ### 1/5 — SCAM SCAM SCAM! BE AWARE!! *2026-06-01, version 1.33.0* I subscribed to this fax app expecting a reliable service, but my experience was extremely disappointing. Although I carefully scanned and submitted clear documents, the recipients reported that the faxed copies were blurry and difficult to read multiple times. This defeats the primary purpose of a fax application. What made the experience even more frustrating was that the app stopped functioning properly two days before my subscription was supposed to expire. It repeatedly disappeared from the screen and closed unexpectedly, making it impossible to use the service I had already paid for. As a result, I was left without a working fax solution and had to look for an alternative app. Based on my experience, I cannot recommend this application. The poor document quality, reliability issues, and problems occurring just before the subscription period ended left me feeling that I did not receive the service I paid for. Complete SCAM!!! I wish there was a ZERO star for this app! ### 1/5 — It won’t allow me to hit done so that I can send *2026-04-28, version 1.33.0* Ridiculous ### 1/5 — Not clear *2026-03-22, version 1.33.0* The app faxes didn’t come clear and was very sketchy at times! I purchase a one time use and now the app keeps popping up in my phone asking for payment! I deleted it two days after my attempt to use it! ### 1/5 — It works…. However read this before you buy *2026-01-26, version 1.33.0* I tried this app and, technically, it does send faxes as advertised. However, there are serious business practice and privacy concerns. After purchasing the $19.99/year plan (do not pay more than this), the company automatically assigned me an international fax number—and worse, it appears this number was previously associated with a doctor. As a result, I began receiving confidential medical faxes that clearly were not intended for me. I immediately contacted customer support to report the issue and requested a domestic number, explaining the seriousness of receiving private information. Customer support (“Mia”) informed me that the only way to get a new number was to repurchase the subscription, despite the fact that I had been a paid customer for only about 10 days. This response demonstrates a lack of concern for user privacy, basic business ethics, or customer service. At $7.99 per week for their advertised service, the priority appears to be extracting more money rather than correcting a legitimate and serious issue. The App Store is full of fax app alternatives. I strongly recommend choosing one of them instead. ### 1/5 — Another bait and switch *2026-01-17, version 1.33.0* There are zero free options with this app. Total scam. ### 1/5 — Not fast *2025-11-18, version 1.32.0* Not fast ### 1/5 — Scam app? Sneaky pricing *2025-11-02* Never knew my attempt at trying to do one “free” fax in Feb 2024 would lead to being charged $7.99 per WEEK since then. I didn’t catch it until a week ago, as it was mixed in with other Apple Digital Services. I never used the app but was charged $750 over the last almost 2 years! Apple is sorry that it happened and is willing to refund a measly $60, but is investigating as to how this could have happened with one of their approved vendors. Apple is also trying to find the document that says I agreed to this, which I would never have knowingly signed. Who would pay for that much faxing, which is obsolete these days? Bad on me for not unraveling Apple Digital Services earlier, but worse on the app developers, Apple, and Chase Visa for letting this get through! Chase is investigating as well, but I’m considering legal action to get ALL my money refunded, or someone needs to show me an authorization document where I approved the subscription. Looks like an underhanded scam to me! Reaching out to the developer this week to see if they’ll make this right. **Developer response:** Hi, thanks for review! It sounds like you've had quite a challenging experience with the app and the unexpected charges. We truly appreciate you sharing your concerns, as it helps us understand the situation better. Your feedback is important, and we take matters like this seriously. We'd like to investigate this issue further, so please contact us at support@fax-app.com with "App Store review" in subject and we'll reply promptly. Regards, the Fax Team ## Most praised reviews (10 highest-rated) ### 5/5 — Verses *2025-10-31, version 1.31.1* All conservatives get this message we need help need money back money to save the president liberals are going after Trump can’t hold house please send money in ### 5/5 — Works as advertised *2025-08-26, version 1.29.0* Good product when have need to send fax ### 5/5 — Best app ever *2025-08-04, version 1.29.0* This app saved my life ### 5/5 — Very good application, I like it very much, recọmmend! *2025-07-11, version 1.28.0* After using the detailed evaluation, I will cọme up every day, and it has becọme a habit. ### 5/5 — Support! Love *2025-07-11, version 1.28.0* I think this should be good; cọme down and take a look. ### 5/5 — Okay, I used it before. Now I have changed the application of a mobile phone. It is s *2025-07-11* All apps are not as good as this application, our family is using it ### 5/5 — Convenient and easy to use *2025-07-11, version 1.28.0* Always use this software smoothly ... ### 5/5 — The download of this application is hot, please line up, please line up *2025-07-11, version 1.28.0* Very optimistic application, really easy to use. ### 5/5 — ******, very good *2025-07-11, version 1.28.0* The important thing is to say that for the first time to see such a intentional app for the first time. ### 5/5 — It means that there is no pressure, it feels very good *2025-07-11, version 1.28.0* So god, I really think it is a good software --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*