# Fax from iPhone - Scan & Send — user reviews > 27 indexed App Store user reviews of Fax from iPhone by Smart Tool Studio, rated 4.50/5 from 256 ratings. - Source: https://appshunter.io/ios/app/fax-from-iphone-scan-and-send/id1479640310/reviews - App overview in markdown: https://appshunter.io/ios/app/fax-from-iphone-scan-and-send/id1479640310.md - Rating breakdown: 5★ 194 · 4★ 31 · 3★ 7 · 2★ 1 · 1★ 23 ## What do users think of Fax from iPhone? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Fast sending - ✨ Excellent image quality - 👍 User friendly - 👍 Great app, saves time - 👍 Life saver - 👍 Works great and is efficient **Cons** - ❌ Doesn't receive faxes - ❌ Doesn't work - ❌ Cannot send faxes to Russian numbers - ❌ Fax never sent - ❌ App keeps saying number is invalid - ❌ Cannot send faxes to working numbers - ❌ Not working - ❌ Promblem - ❌ No me dejan mandar nada - ❌ Not free - ❌ Fraudulent charges - ❌ Doesn't troubleshoot issues **Commonly reported bugs** - App force closes every time it's opened - Server error when trying to send fax - Subscription renewal issues despite active subscription **Most requested features** - Fix app crashes on opening - Clarify description regarding fax reception ## Newest reviews (8 of 27) ### 1/5 — Pésimo *2022-06-03, version 1.1.7* No me dejan mandar nada ### 1/5 — Kris *2022-03-07, version 1.1.7* No work ### 1/5 — Ably *2022-02-20, version 1.1.7* Not working ### 1/5 — The app I have a problem *2020-11-28* Promblem ### 1/5 — Mcn2935 *2020-05-19* Didn’t work **Developer response:** Hi, thank you for your review ,sorry for inconvenience, this is a sincere reply from our team, we valued your review and hope to fix it as soon as possible, so could you please give us the sender information you input when sending fax through email mobileusercontact@gmail.com so that we can see what happened , please trust our sincerity to fix your problem, we are truly eager to fix this problem. It is also very important for us to improve our product. Looking forward to hear from you! ### 1/5 — Not free *2020-04-21* When you type free fax app this site came up but it’s not free at all. But I’m pressed to use it is the only reason I paid for it **Developer response:** Thank you for your feedback! We will optimize our product as soon as possible! ### 1/5 — Fraud *2020-03-28, version 1.0.3* I canceled this after I sent one fax. Was still charged the full 47.99 Don’t use, scam ### 1/5 — Dissatisfaction *2019-11-14* Doesn’t troubleshoot issues. Just plain doesn’t work. **Developer response:** We will solve our fault as soon as possible.Thank your for your feedback! ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t receive faxes *2024-12-03* Not clearly specified in the description and is misleading. I cancelled. ### 1/5 — Horrible *2024-09-04* It doesn’t work ### 1/5 — Жалоба *2024-07-17* Верните деньги за подписку на отправку факса на 5 страниц , на российские номера не отправляет! ### 1/5 — Don’t work at all, Genius Fax is the best! *2024-07-15* I’ve tried Genius Fax before and thought I would try something different. This didn’t work at all and cost three times the amount of genius fax I will return to Genius Fax. ### 1/5 — Does not work! *2024-04-18* App keeps saying the number is invalid and it’s absolutely not invalid! I’ve faxed here numerous times before at a store and it works just fine…save your money and go to Kinko’s ### 1/5 — Can’t send faxes to working numbers *2023-10-02* I have tried several times and numbers to send to and it says not a working number when I have verified they are working! ### 1/5 — Fax never sent *2023-08-15* I wish i could give them a Zero. You shouldn’t be charged until after the fax is complete ### 1/5 — Doesn’t work *2023-07-11* I have tried several times to use this app for different places and it has Not worked for me! Unfortunately, I needed to get some items faxed right away and had to go elsewhere to complete the faxes. Very disappointing. ### 1/5 — Did not work *2022-12-16* Did not work **Developer response:** Dear users, thank you very much for your feedback. We will feedback your questions to the technical support team to verify and resolve these issues as soon as possible. We will continue to improve our products, thank you for your support. ### 1/5 — Does not work *2022-11-30* Been trying to send a fax for 2 days now, I purchased individual pages and it keeps coming back server error. **Developer response:** Dear user, sorry for the inconvenience caused. Can you try sending the fax again to see if it sends successfully? For unsuccessfully sent faxes, we will not deduct the number of fax pages you purchased. We always want to bring a good experience to our users and want to know more. Can you provide us with more detailed information through the feedbacks in the application? We will help you solve the problem. Looking forward to your reply. ## Most praised reviews (9 highest-rated) ### 5/5 — eFax *2023-03-01* Easy to use; excellent image quality and fast! **Developer response:** Dear friend, we are really glad that you like our product. Your support and voice are very important to us. ### 5/5 — Fax from iPhone Fast and easy to use *2022-10-31, version 1.2.7* I am truly grateful for the technical ease of this app. It was simple, quick, and stress-free! One word… Wow!!! Can’t believe it was so easy to use. About as user friendly as you can get. I have been seeking an app with this capability for some time.Awesome application, thanks guys! ### 5/5 — Asd *2020-11-18, version 1.1.6* Dsa ### 5/5 — Great app, saves time *2020-08-25* Love this app, it saves me having to go somewhere to fax my documents. A+ to whoever made this app. ### 5/5 — good enough *2020-08-04* good ### 5/5 — Life saver *2020-06-06* Found this app online had a hourdeadline to fax 50 pages and it worked great **Developer response:** Thank you for your review, your support is the boost for us to better our product! ### 4/5 — Arlene L B *2020-01-11* Works great and is efficient **Developer response:** Thank you for your review, your support is the best boost for us to better our product! ### 3/5 — Fix this please! *2022-12-21* Updated the app to its most recent version, now the app force closes every time I open it. **Developer response:** Dear users, thank you very much for your feedback. We will feedback your questions to the technical support team to verify and resolve these issues as soon as possible. We will continue to improve our products, thank you for your support. ### 3/5 — What happened? *2020-05-12* Was working great and then it just stopped. Tells me to renew yet my subscription doesn’t lap until April 2021. **Developer response:** Hi, thank you for your review ,sorry for inconvenience, this is a sincere reply from our team, we valued your review and hope to fix it as soon as possible, so could you please give us the sender information you input when sending fax through email mobileusercontact@gmail.com so that we can see what happened , please trust our sincerity to fix your problem, we are truly eager to fix this problem. It is also very important for us to improve our product. Looking forward to hear from you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*