# FAX from iPhone - Send Doc — user reviews > 212 indexed App Store user reviews of FAX from iPhone by OCTAGONLAB, rated 4.60/5 from 4,978 ratings. - Source: https://appshunter.io/ios/app/fax-from-iphone-send-doc/id1577102077/reviews - App overview in markdown: https://appshunter.io/ios/app/fax-from-iphone-send-doc/id1577102077.md - Rating breakdown: 5★ 4,305 · 4★ 192 · 3★ 93 · 2★ 43 · 1★ 345 ## What do users think of FAX from iPhone? Overall sentiment: negative **Pros** - 👍 Reliable and stable - 🚀 Fast and efficient - 💡 Innovative features - 👍 User-friendly interface **Cons** - 🐛 Fax delivery issues - 💰 Misleading pricing and subscription - 🔍 Lack of customer support **Commonly reported bugs** - Faxes not being delivered - Blurry or unreadable faxes - Recurring billing issues **Most requested features** - Ability to sign documents digitally - Clearer pricing and subscription details ## Newest reviews (18 of 212) ### 5/5 — Very solid *2026-03-19, version 1.4.7* This app has been dependable each time I used it. ### 5/5 — Simple and effective *2026-03-19, version 1.4.7* I appreciate how fast the whole process is. ### 5/5 — Happy with it *2026-03-18, version 1.4.7* The app has been straightforward and reliable. ### 5/5 — Great utility app *2026-03-18, version 1.4.7* It does one job well and makes it easy. ### 5/5 — Useful every now and then *2026-03-18, version 1.4.7* I do not fax often but this is great when I do. ### 5/5 — Nicely built *2026-03-18, version 1.4.7* The app feels polished and dependable. ### 5/5 — Easy to trust *2026-03-18, version 1.4.7* I like how smooth and consistent the process feels. ### 5/5 — Makes life easier *2026-03-18, version 1.4.7* Anything that simplifies paperwork is a win. ### 5/5 — Good for forms *2026-03-18, version 1.4.7* I have used it for personal and work paperwork. ### 5/5 — Easy upload *2026-03-18, version 1.4.7* My files imported quickly and sent without trouble. ### 5/5 — Pleasant surprise *2026-03-18, version 1.4.7* I expected basic features and got a really smooth app. ### 5/5 — Good quality app *2026-03-18, version 1.4.7* The experience feels stable and well thought out. ### 5/5 — Very user friendly *2026-03-18, version 1.4.7* I was able to figure it out right away. ### 5/5 — Nice and simple *2026-03-18, version 1.4.7* It takes an annoying task and makes it easy. ### 5/5 — No trouble at all *2026-03-18, version 1.4.7* My document went through quickly and cleanly. ### 5/5 — Easy to keep using *2026-03-18, version 1.4.7* This is one of the simpler utility apps I have tried. ### 5/5 — Fast and dependable *2026-03-18, version 1.4.7* Exactly what I wanted for a fax app. ### 5/5 — Really useful app *2026-03-18, version 1.4.7* I am glad I downloaded this when I needed a fax. ## Most critical reviews (10 lowest-rated) ### 1/5 — Didn’t work *2026-08-10, version 2.0.4* I faxed a very important document with personal Information but it never arrived at its destination even with a delivered receipt. Very unhappy. ### 1/5 — Should be illegal! *2026-08-05, version 2.0.3* When you google “free fax apps” these guys have a false page claiming it’s free… it’s not! Apple take these fools down! ### 1/5 — Paid But Failed *2025-11-25, version 1.4.7* I have paid the subscription but it won’t let me send the fax and it says that I should renew my subscription which I DID. Advise here! ### 1/5 — It said $4.65 a week *2025-04-09, version 1.4.7* But immediately billed my credit card $48.95!!!! Plus, it wouldn’t send my fax after several tries! WOW! How’d you ever get any two star ratings, let alone five stars? ### 1/5 — The app doesn’t WORK *2025-04-02, version 1.4.7* The app doesn’t work is a scam ### 1/5 — TERRIBLE!!! *2025-02-20, version 1.4.7* Used once and tried to cancel and app makes it impossible to do so!! ### 1/5 — Don’t waste your money *2025-02-06, version 1.4.7* App didn’t work for me. I purchased an entirely different app and had zero issues sending the exact same document. Customer service doesn’t respond ### 1/5 — Not worth your time or money *2024-12-17, version 1.4.7* App never worked and never sent any of my faxes. Waste of time and money especially if you’re needing it for something important which is normally what people send faxes for. ### 1/5 — Doesn’t work *2024-12-12, version 1.4.7* Paid the $6.99 fee and the fax won’t go through. Refund me now ### 1/5 — Long transfer time *2024-11-05* I have been waiting over 30 minutes for a 5 page fax to go through with full strength wifi signal from my home. I saw good reviews so I thought I would try this app. I am not impressed. If you are going to charge for use of your app, make sure it works when people need it. Very important documents to send and it is not actually sending through. **Developer response:** Hi there! 😊 I'm Alex from the FAX from iPhone support team. Thanks so much for taking the time to share your experience with us. I'm really sorry to hear that you're having trouble sending your fax. We know how important it is to get those documents through, especially when they're urgent. 📄 While our app usually works smoothly, sometimes hiccups happen. A quick tip you might try is restarting the app or your device to see if that helps. If that doesn’t do the trick, please rest assured that we're on it! We’re investigating this issue to ensure everything runs seamlessly for you and all our users. Your satisfaction is our top priority, and we'll work hard to get this resolved as soon as possible. 🙌 Thanks again for your feedback and patience. We truly appreciate it! 🌟 ## Most praised reviews (10 highest-rated) ### 5/5 — G *2026-07-17, version 2.0.1* Good ### 5/5 — Great for one off needs *2026-03-19, version 1.4.7* Even if you fax rarely this is worth having. ### 5/5 — Fast document sending *2026-03-19, version 1.4.7* Good option when you want to get things done quickly. ### 5/5 — Good for everyday admin *2026-03-19, version 1.4.7* This takes some stress out of boring tasks. ### 5/5 — Smooth and clear *2026-03-19, version 1.4.7* The app makes each step easy to understand. ### 5/5 — Helpful and simple *2026-03-19, version 1.4.7* That cọmbination is exactly what I wanted. ### 5/5 — Thoughtfully made *2026-03-19, version 1.4.7* The app feels like it was designed with real use in mind. ### 5/5 — Easy on the phone *2026-03-19, version 1.4.7* Everything works nicely from a mobile screen. ### 5/5 — Good for home office *2026-03-19, version 1.4.7* It makes remote paperwork a lot easier. ### 5/5 — Nice peace of mind *2026-03-19, version 1.4.7* I like being able to check that my fax was sent. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*